The team at sickholiday handled my case with compassion and professionalism. It was an easy process and I’m so pleased with the outcome of my claim
It was so worth the wait for the payout
Review by Josuah3 months ago
The team handled my case really well, they always responded to my e-mails and the solicitor I got placed with was clear and honest throughout!
Review by GolfMad3 months ago
All in all i'm happy with the service and overall outcome of my claim. I thought the initial service was fairly fast and prompt, the claim process did however seem to drag on but i was assured by my Solicitor this was normal. Took about 2 years from when i made my initial enquiry to receiving my pay out but very much worth it considering how ill i was in the Dominican!
Review by Gidong TheSimpleMan3 months ago
At long last my case has settled!
It took just over 2 years to get a settlement via Sickholiday.com, i must admit the process was a bit more complicated than anticipated.
The solicitors that work with Sickholiday.com, we really good kept me updated throughout the process. I think that the claim took longer than anticipated mainly due to the fact that lots of bogus claims were submitted to the tour operators (not via Sickholiday.com), therefore genuine claims have taken much longer to process.
After the solicitor took their 25% cut i ended up with £2,350.
Review by Andyphilipson1 year ago
Avoid, go to a main stream lawyer like Gordon and Slater etc. These people use bottom of the barrel incompetent solicitors . Took 3 years for a 1/3 of my original claim.
If you complain they just forward to your solicitor they are just brokers and bad ones.
Review by SleepiCatti1 year ago
Absolute joke! 2 years on an still waiting to be payed out! I got told by solicitors that they don’t pay out no more for holiday sickness claims, so why do companies like ‘sick holidays’ still advertise? Don’t waste your time!
Review by Lurise1 year ago
Very professional, explained everything in easy to understand details, very polite and patient, received the email as promised, made what I assumed would be a complicated matter very easy really impressed.
Review by GamerSideRevolution1 year ago
2 years on! Used this company after becoming ill and having food poisoning for around 3 weeks from punta Cana! Basically AVOID as we gave them around 10 pieces of paperwork from the hospital stating food poisoning and all our observations showing how ill we was, and even placed on a drip. After sending everything to them and numerous calls going over the same thing even speaking with environmental health this is how serious our case was. Then recently had a letter saying the other party is taking the case to court and we need to pay 400 for this and if we lose then we lose our 400, also stated if we didn’t pay this wouldn’t be take to court. Received a letter saying we didn’t provide enough evidence and they have closed the files, despite our hospital records showing everything. We was told we didn’t contact them back when we heard nothing but 1 email In February and we told them several times that we both work very long hours so I sent a email back giving my mobile number and when they could call, no phone call. Absolute waste of time when first spoke to them they were so confident they would win this for us! They clearly cannot beat big company’s so just don’t waste your time or effort they are absolutely useless! Couldn’t of had anymore information stating the obvious if we tried!
Review by Kalpa Masloske1 year ago
Absolute joke of a company took all our details all our proofs spent hours on the phone when initially making the claim, then once passed over to the solicitors the only thing you ever hear from them is that your case has been passed to a different handler almost 2 years now since putting my claim in and still I am no clearer as to what’s happening, I’ve just rang to be told the 6th solicitor my case has been passed to is now on maternity leave so yet again I assume I’ll be getting someone new to tell me they’ll review my file and be in touch, but never do they ever get in touch
Review by Fhatama Moraski1 year ago
Don't bother. They pick & choose the cases they will take on depending on whether they are likely to win. They have no interest in helping you.
Took ages to log the case over the phone only to be told a few days later there wasn't a good enough chance of them winning.
The issue - I ate a sandwich outside the hotel 4 days prior to being hospitalised with food poisoning!!
Review by Dipisha1 year ago
I had to chase them numerous times after the claim going months past the 6 month limit it had to be with the tour operator and have just received a letter saying since the tour operator now disputes ALL claims they won't continue on no wim no fee basis and are closing the case... 4 out of 7 days holiday ruined by food poisoning for my little girl but that really doesn't matter now does it...
Review by Brigi1 year ago
Fast and quick service, kept in contact all the way through. Very efficient staff members
Review by Felicific Mikovitz2 years ago
Very helpful, honest and communicative. Called when promised and kept in touch throughout the whole process.
Review by Shivendra2 years ago
The staff have been very nice, easy to talk too and very efficient.
Review by Marinov Ballfan2 years ago
excellent staff, very friendly, very helpful at all times.
Review by Koevoets2 years ago
Lack of communication if you want a update you have to call them if they answer! When they do quite short and abrupt borderline rude.
Sometimes your lucky and a polite lady answers, my case has been going on for nearly a year. No idea what's going on as not kept informed!
Review by StylesJ Bourguignon2 years ago
Sick holiday Was quick with putting my claim to solicitors.
But since I have been with the solicitor I have not heard anything I might chasing them and never get anything back .
It has been 8 months now since the claim was sent to the tour operator and they have had there time limit and the solicitor seems to be doing nothing.
Review by Peggysatwood2 years ago
Excellent service and exactly how explained from the outset.
Review by Marihia2 years ago
The only "friction" I got from this claim is that the solicitor that I was put in touch with is not very forthcoming with updates or anything. I'm finding myself having to chase them.
Sickholiday on the other hand have always been prompt with their responses.
Review by Christelyn2 years ago
In my opinion this is a waste of time, my girlfriend and I both got really ill on a trip to Dominivan Republic, rang these guys and all seemed well, slow but progressed even told m an amount but then suddenly sent an email saying case dropped, when I read it they had dropped it because my case wasn't stron enough, they had gotten all my details wrong and then said it was too late to change them... totally their fault but refused to speak about it and just fobbed me off. Dont waste your time.
Review by Fredadelic2 years ago
Up to date the service has been good and I have been kept informed
Review by Gyoo2 years ago
So far the Sick holiday team have been very informative and efficient and am glad we have tried to get compensation thru this trusty company.
Review by BobAdams2 years ago
Await hearing from them
Review by Tiawright Laciura2 years ago
The guys at Sickholiday.com were very helpful, friendly and efficient at handling my claim. I received regular correspondents about what stage my claim was in and any actions needed from myself. Much appreciated!
Review by Ksjdj Dimbatt2 years ago
Sick holiday.com are a very efficient company giving me confidence every step of the way.