Perfect transaction! I got the best price ever on a high quality sink and it arrived at lightening speed in stellar condition. Thanks! I will be back!
Review by Rsturk1 year ago
Ordered a kitchen faucet....they sent a 30lb bathroom sink broken into 500 pieces...dripping out of the fractured box.. Stay away at all costs....
Review by Farruh1 year ago
Ordering was a breeze and delivery was very fast - no issues at all - highly recommended.
Review by Shafinur1 year ago
Item arrived quickly. Perfect condition. Thxs
Review by Ferona1 year ago
The website was easy to use, ordering and payment secure and seamless. Great selection let me find my farmhouse sink with no problem so I got just what I wanted. My order was filled promptly and shipped to me without issue damage free. I am very happy, but how many 970 dollar sinks am I going to buy?
Review by NatalieKennedy1 year ago
Didn't know my item was on backorder until after the order. Not sure when my item will be shipped.
Review by Lydeka1 year ago
I bought a sink rack and it didn't fit. They would not let me return the item even though it had never been used. If you buy from this company, make sure it is exactly what you need for there is no turning back. They just don't care!
I have tried to discuss with them but they won't even help. Not at all what I would hope for in today's retail environment. Nasty people!
Review by Rustik1 year ago
Honest staff,super friendly,fast shipping,great packaging,a lil pricey but remember it’s one of a kind,gorgeous,beautiful well worth it,Thanks very much
Review by Shreyans1 year ago
Great job ... Customer Service Rep. was astute and kind in assisting me as needed ... Thank you much😊
Review by Airdrie1 year ago
Great service. Fast delivery. Product exactly what I ordered. I highly recommend the company!
Review by Morrel2 years ago
We recently had to exchange a smaller sink for a larger farm house sink. While the process for returning was fantastic and Ralf was very helpful, we had asked what the price would be for the return shipping and the shipping of the new sink as the policy is that the customer pays for the shipping. We were never given that information then received a bill for over $300 from the freight company. Had we known what the cost would be we would have tried to sell the sink that was too small and just reordered a new sink without doing an "exchange". It increased the final cost for our sink by 1/3
Review by Fusser Komoneski2 years ago
Although we had to cancel our order due to a back order at the manufacturer, we received prompt notification of the potential delay and an immediate response and understanding when we had to cancel the order. Customer service was great excellent and I would definitely use them again.
Review by Brandalyn Anglero2 years ago
Placed the order on 2/28/18 with just an emailed order confirmation sent on the same day. On 3/7/18 called to find out the status of our order. We were told it was not in stock (web site states they would notify you if an item was not in stock) the item was due into Showroom Sinks on the 12th. On the 13th I contacted them and was told the item was due in this week.
The savings on this sink may be worth the wait. Other reviews said the communication lacks. This is my main complaint so far.
Review by Hunlon2 years ago
Great customer service and I had overall good experience.
Review by MChen2 years ago
Their lead time did not work with our project schedule so we had to cancel our order but the customer service was very good.
Review by Harrfred2 years ago
We were fortunate to receive this sink as advertised. It took about 4 weeks to receive the product, but that was partly due a hurricane delay. Showroom Sinks kept me in the loop so it didn’t come as a surprise. The freight company was great too as they let me open and inspect the package. I would highly recommend this company. Thank you!
Review by MrWilson2 years ago
My last home remodel I was too cost conscious and choose a less costly one. I always regretted it, but this remodel I bit the bullet and went for this beautiful one. No regrets, I love it.
Review by Sithran2 years ago
Sink shipped quickly and arrived a couple days later. Sink was exactly what I expected and cost was less than other websites/stores. I highly recommend buying from this company.
Review by Alieno2 years ago
The communication was fantastic and the response via email was very timely. If you want great service, calls these guys!
Review by CPick2 years ago
I ordered a Kohler sink as we are remodeling the kitchen. I was thinking it would take about a week to get here. Showroomsinks sent me an email stating the sink had to be ordered and would take 3 weeks. We couldn't wait that long. I called and talked to to a Rep. He advised me the order was canceled, apologized for the item taking so long (certainly not their fault) and immediately arranged a refund which I received the following day. This Company really cares about their Customer Service. I would highly recommend it to anyone and thank them for their patience and cooperation.
Review by Syoubonh Spraycan2 years ago
Sink was less expensive here than anywhere else at the time of purchase. Cant go wrong with cast iron. Sink was delivered as promised, in new condition with no defects apparent. Delivery was prompt.
Review by Mortal2 years ago
I received the sink I ordered, in good condition, but had three issues that made this a bad experience: 1) I never received a confirmation of order, and when I contacted the company to advise them of this, they said they had sent me an email telling me that the sink would be delayed two weeks, shipped from the manufacturer, and had assumed my consent since I did not respond; 2) the company never sent me tracking information, and I only knew the sink was in my front porch because I received an email with tracking information AFTER THE SINK WAS DELIVERED, and when I checked the tracking I saw the 'delivered' status and looked for the box on my porch; 3) the company charged me a $35 unloading fee, suggesting that the freight company would not take the heavy sink off the truck unless I paid the fee. In fact, FedEx delivered the sink, and they would have unloaded the sink and left it on my porch irrespective of this scam fee of $35.
Review by Yioshi Vandhna2 years ago
Seamless process. Very pleased!
Review by Temmam2 years ago
DO NOT USE THEM!!!!
If they are unable to get your signature they will ship the item back and you`ll pay the shipping both ways. In my case that was $350. They didn`t even email me to let me know about their weird procedure. I was so mad, bought the sink on Amazon, easy smooth transaction, thats the way to go!!
Review by Shurid Bitemo2 years ago
Delivery was fast and the price was just right. The website was very user friendly. I would recommend this company to others