I've ordered thousands in merchandise from Showroomprive, and then last year an order of several items arrived with all but one item missing (not sure what happened to the other four, as they were large tools). The company never responded to any of my e-mails or requests through their site, and only after my wife phoned them they assured us the items would be re-sent. Three months later... nothing! And again, no response to several e-mails or website requests. So, I contacted the bank and ask them to investigate. Three days later, my account with Showroomprive has been closed! Phoning the company resulted in absolutely nothing.
Several orders that I have placed in the past two years have had items, sometimes a month later, suddenly not available. This is nearly a month after the order was paid for and confirmed!
Clearly they don't care about customers, only making the sale at the moment. Well, the great prices don't mean much when you have any sort of issue to deal with them about.
Review by Halaghiuc Menouhos4 years ago
I cannot give this company a rating as I am frustrated at not being able to get in touch with them to remove my name from their mailing list. Other than placing an order which I definitely do not want to do, I cannot contact them. Help.
Review by Zhenhai8 years ago
Used this company for the 1st time and what a Joke. Placed my order mid June, they dont tell you till you pay that they will sit on it for a month....Finally 'supposedly dispatched' on 15/07/11, CONFIRMED ADDRESS ON 19TH and 2 weeks later still no package....Contancted them for a refund and they refused saying I have to wait for the goods to be delivered and then returned before they will pay out....what a rip off
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