I have been a long-time customer of Showpo and sadly had the worst experience with them. I placed an order a month ago and STILL have not received it. Despite multiple emails, begging them to resolve, I kept getting generic one-liner responses and no one is capable of solving this issue... WHERE IS MY ORDER? REFUND MY MONEY!
Review by Beatson3 months ago
Liking my skirt and dresses so far! Looking forward to my next order. Shipping can be a tad slow.
Review by Tuyaara4 months ago
Excellent product quality and customer service! Returns are easy.
Review by Zheng Berrylook4 months ago
LOVE LOVE LOVE! I received my package within 2 days.. All my dresses look & feel amazing. Great quality & true to size. I cant wait to wear them.
Review by Koteswara4 months ago
I was so impressed with how quickly my items arrived to Los Angeles from Australia. Sadly, two dresses I ordered didn't quite fit right. I sent them back for store credit... it didn't come through in the estimated 5 business days so I reached out to the customer service team and Tash promptly issued my store credit. I appreciate the quick response! Looking forward to purchasing something else.
Review by Tanandorn4 months ago
Very good customer service and fast and easy returns process.
Review by Emmaline5 months ago
A lady called Tash kindly helped me as I had a problem after returning it and it seemed as though it had been returned to me. She told me she was going to help me and ensure I would get my refund, she additionally gave reasonably quick replies which was very helpful. Thanks again
Review by LuisRafael6 months ago
There’s a lot of good reviews in here.
But in my opinion, the fact that showpo does “store credit” got me to not buy anything from there anymore.
The delivery took a long time, so would the return.
I think they should get rid of store credit.
One really good thing tho, is that they have a really good costumer service. They were super nice, and also helpful.
Review by Delni6 months ago
nice little selection of clothing! love some of the outfits, the sizes arnt great though
Review by StephC Oberhausen7 months ago
Love Showpo & Jane Lu is amazing!
Review by Shreyans Veilleux7 months ago
I returned 2 items that was too big for me which I was gonna wear for my birthday. I received an email that the store credit will take 5 days, I called the customer service and spoke to Jack and told him that I needed a new outfit and he gave me my store credit so I can have and choose my new outfit for my birthday this weekend. Thank you Jack, customer service is 10/10.
SHOWPO ACTUALLY STEALS YOUR MONEY.
DO NOT BUY ANYTHING FROM THIS SHOP. -AND IF YOU DO, YOU HAVE TO BE AWARE, THAT YOU MAY HAVE HUGE PROBLEMS GETTING YOUR MONEY BACK WHEN YOU RETURN YOUR PURCHASE AND ASK FOR A REFUND.
I HAVE BEEN WAITING FOR MORE THAN 1 MONTH FOR MY REFUND, AND SINCE THERE IS ALWAYS AN EXCUSE WHY I HAVE NOT RECEIVED MY MONEY, I FINALLY REALIZED THAT I AM PROBABLY NEVER GOING TO GET IT.
I AM NEVER GOING TO BUY ANYTHING AT SHOWPO AGAIN!!
Review by Oua7 months ago
Honestly, the customer service on this site is second to none, they are so professional and helpful and very quick to respond. I will always keep coming back to purchase through Showpo, I am one very happy customer!
Review by Lesismo7 months ago
great customer service
Review by Pewo8 months ago
I have ordered a couple times from showpo and have had great products every time. Great quality and it is very affordable. But the one thing that has stood out to me is the customer service, I had to return an item to get a smaller size and within an hour of my email someone got back to me. Everyone that I had an interaction with was extremely friendly and handled my issue right away. I will definitely continue to order from Showpo!
Review by Amyel Hobihobi8 months ago
True to size. Fast delivery. Great customer support
Review by Lanitra10 months ago
Ask questions on the chat, quick to respond and really helpful would contact and buy again from ShowPo
Review by Ria10 months ago
Beautiful clothes! Great customer service ! And they use “afterpay” which I love too.
Review by Tiande10 months ago
I had to contact head office regarding my order. My issue was resolved and compensated within the hour. Showpo customer service truly exceeded my expectations. I have been brunt too many time within online clothing stores but showpo has been the only company that is true to size and quality with exceptional customer service.
Review by Tampu Nkansah11 months ago
Really great brand!! Excellent team and customer service
Review by Melita11 months ago
5 stars for fast responses, good communication (keeping you updated) and for being helpful and kind! :)
Review by Mauren Fiks11 months ago
So helpful and patient after I mucked up my order!! Shoutout to Josie for being so lovely x
Review by Raskol Kukkola11 months ago
Review by Smchac1 year ago
Highly recommend shopping at Showpo. Great fashion that is suited for all different shapes and sizes. Amazing shoes, I love billini and they have a huge range. They offer Afterpay which is great and the have next day delivery which has benefited me so much!
Review by Jareeh1 year ago
I ordered the wrong size, I put it straight back in the mail and emailed show Po, they defiently did everything they could to help me and that was with in 24 hours I had my store credit and could order my dress! They helped as soon as they could and I defiently appreciated it! Having a wedding with in 7 days of this happening I did panic a little bit!! They will defiently be my go to from now on! Super stoked and awaiting my new dress 😍😍