Never got a payment for some sales of my art printed on products
I used to have my art and designs online on some products at VIDA available for customers to order. At some point in 2017 VIDA lost the records of at least seven sales that had previously shown in the records in regard to sales of my designs in 2016 and suddenly their online calculator was also showing several hundred sales of one of my items, which they claimed was a bug in their system with only one actual order, which was made by me. Instead of accurate presentation of sales, they claimed that also the seven sales I had proof of and was already paid for by VIDA and had testimonials of never happened. The only sales that showed and still show in the records are the ones that I had ordered myself and none of the orders made by any other customers showed nor currently show at all. VIDA claims that their records are correct and they continue to overlook my testimonials and proof of sales that occurred with no returns. VIDA is denying what is true in spite of the evidence that I have provided from the people that I know who made purchases and provided me with testimonials of these purchases including receipt copies. Needles to say I am no longer with VIDA but I still have not been paid my percentage of the sales that happened as long ago as in July 2017, now nearly 7 months ago. VIDA's bookkeeping is highly questionable and their records seem to be inaccurate. VIDA has not lived up to their end of the contract and they are in serious breach. I am not even sure how serious since the only records that show on their site and that I can see are the sales they made to me and I know that this is not accurate. I am estimating my percentage to be at least around $7 but it might be hundreds of dollars more. However, I am entering the smaller amount since I do not have the ability to enter an unknown into the monetary loss line. I have lost my trust in VIDA 100%. They have no respect for the artists whose work they use on their products. This is very bad business.
Review by Vimilyn Zdrojewska4 years ago
Do not deliver product after paying
This company takes your money, never delivers product and will not answer phone calls or emails.
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