Anna was so helpful, i have been tearing my hair out for a week trying to get this done! Thank you to Anna and the staff, im so happy to finally get the help i needed!!
Review by Kryger Katsaounos1 month ago
This company is simply terrible and shocking.They claim to migrate products between platforms but they bring down sites instead. their tech support don't care. I have been going through hell for 6 days now and I am no closer to having the service I paid for actually work. Their support is sending me round and round in circles that problems are all my end with my dev's and hosting providers, and they generally don't care. All I want is to migrate products. During support chats they stop mid flow saying its the end of their shift and my string of conversation gets stopped that has daily. My site came down, and crashed and they have said its all my fault not their system. Please can anyone out there who has gone through this just give me some advise on what they did to get through to a good customer tech support. I expect to be contacted by a senior member of the organisation advising me how they will be resolving this.
Review by Khavir2 months ago
used cart2cart for a migration and support was excellent, the migration itself i managed to screw up but they offered excellent support and i got there in the end.
I highly recommend their service top notch.
Review by XEvd2 months ago
Another Super Migration, completely painless and fast.
Review by Aspens2 months ago
We had a pleasant experience working with Cart2Cart. Volusion products migration to Shopify is fast and easy with reasonable pricing. We would recommend using Cart2Cart as your go-to tool for shop migration.
Review by Saheez Capocciama3 months ago
I have tried their service to migrate opencart to magento 2 and its total wasting of my time for few days, my source store has 8 attributes and when they migrate my data I had 1971 attributes, its unbelievable that they said its the way how their system works and they cant help me and cant refund money too.
Review by Liyo3 months ago
Nice team and great support.
Review by Braxsten3 months ago
I'm amazed from the service that they provide. All my products, customers and orders were transferred like a magic with all the information related with them. I have conversation with their support and they were very helpful with the whole process of migration. The migration completely matches my expectations and the quality was perfect.
Review by RaNetta4 months ago
I transferred a BigCommerce to WooCommerce shopping cart. I had technical problems with the transfer. It took some time for the 2nd (or 3rd line?) technical support team to make it work, but it did work. I can recommend the product. It is the easiest way to transfer these things.
Review by Connelly Daveta4 months ago
I have tried the demo on my website! Everything worked smoothly. I like their solution
Review by Katzy4 months ago
Wonderfull tool and fast service. Would recommend!
Review by Roufal Potevin5 months ago
I have to change my review from 5 stars to 1 star.
In the beginning, we didn't notice all incorrect information was transferred to our website. When we addressed the issues, they asked for more money to fix the issues. After we paid, it took them over a month to re-migrate data. Still, our issues are not resolved and we basically gave up. I don't recommend working with this company as it takes them your lifetime to finish a project.
Review by Ayllin5 months ago
Cart2Cart helpt me with several prestashop migrations. They always give good support, ready to listen and help if needed. I migrated several prestashops with 15000 products, now problem with the.
I can say this is the best migration tool there is.
Review by Zehad5 months ago
Awesome company dealt with them on their own messenger and they are really kind people and will actually help you
Review by Dismas5 months ago
Amazing and helpful customer service. Easy to use software!
Review by Tresk6 months ago
Anna was very helpful!
Review by Saulo McGlacken6 months ago
This is the worst customer experience and migration I have ever experienced.
This company goes under many names, one of them is Cart2Cart and the other is Magneticone and are situated in Ukraine.
I paid 1400 for a half finished Magento migration with all kinds errors left in the final Migration. For 1400 dollars you would suspect a fast, clean migration with good and close communication. Thats far from what my experience was. For this kind of migrations you need direct and fast support. Their time to respond to emails took sometimes up for a week. They reply with 3 line emails with their findings on what did go wrong on the migration. If the reply doesn't satisfy you it will take days again before the next email arrives.
In the end I was left with a half finished incorrect Migration with all kinds of errors. They even told me to fix a few url problems myself although the admit it was their problem.
Don't believe the positive reviews, no way they could be true. They must be fake. Just hire a good personal developer that is in close contact with you.
Review by Joanmarie Theilig6 months ago
I read all the negative review it is unfair they transfer more then 5000
products from prestashop to magento 2.3 seamlessly in us and canada it is very expensive to migrate one cart to another and the service was excellent when you start chat with them within three minute they will answer you these guys are amazing as a stores owner no technical knowledge they help me a lot
please do,t be disappointed let them work tell them your problem they will fix it
Review by Khristin Wohrmann6 months ago
Very stable and fault free importing for both small and large stores.
The live chat feature is great.
Review by Missilee Askholm6 months ago
I have used the Cart2Cart migration service for multiple migrations and every time is has been 100% successful. The customer service people are fantastic and very helpful. I absolutely recommend this for even the most difficult migration. Fantastic service!
Review by Urena Victor6 months ago
Review by Nmontre7 months ago
Large Magento 1.9.x store (10k products, 2k categories, 1000s of orders/customers) updating to Magento 2.3.1 - usually it would take hours and a lot of money and man power to do it, using cart2cart enabled us to do it with ease and in no time at all.
No issues, fast communication - highly recommended.
Review by Hende Islamova7 months ago
Wonderfull tool and fast service. Would recommend!
Review by Bradcoll8 months ago
Review by Lo Toftegård8 months ago
I am located in Canada and they charged 13% HST on top of their service fee. They have no presence in Canada, and do not display any business number (need it to collect taxes). Plus the pricing was all in $US.
It's not the amount, but the principle of it. I will play the proper taxes when justified.