I have used Western Power Steering on a few occasions and always found their workmanship and service very good. Prices are also keenly set with a good warranty period.
The Mercedes Vito rack I bought fitted well and is a great improvement. My only comment - which I have already contacted the company about - was that a flow and return pipe were accidentally connected the incorrect way round. This caused some initial problems when bleeding the system of fluid, causing the steering wheel to violently shake. It was rectified by swapping the pipes around. Moto: check your original rack with the new part first.
Many thanks for your excellent service.
Review by Miskowiec3 weeks ago
Swift easy to use service, parts guaranteed, really helpful helpline staff.
Robust packaging and simple to use exchange return process.
Very happy customer
Review by Teflin1 month ago
Great folk who are happy to share their knowledge and experience with you.
Would def recommend.
Review by Søren Kastbjerg1 month ago
great customer service,prompt delivery and collection exactly the part i wanted
Review by Aloeocpm1 month ago
Quick good price will use again!
Review by Ramundie1 month ago
Brilliant fits as expected all working well delivery spot on highly recommended
Review by Helca Obmalay1 month ago
Fast easy transaction. Very helpful. No problems since fitting their unit. 3rd time of using them, and hopefully continue.
Review by Danthemanp Perkerson1 month ago
Review by Chickenfishman1 month ago
The correct parts arrived promptly for our 2011 Corsa Diesel D Ecoflex. The reusable tough polythene packaging box with foam lining was ideal - they even supplied tie-wraps to do the box up for the returned part.
All fasteners were torque stripe marked. The exchange unit was clean. It fitted straight in and worked correctly straight off. I was careful not to disturb the steering position from straight ahead on the roadwheels or steering wheel. A little delay picking up due to Christmas was efficiently dealt with. Recommended!
Review by Tisserand1 month ago
Brilliant technical help
Will be ordering in the future.
Review by Elleen2 months ago
first class service but took two attempts to return old unit.
Review by Farok2 months ago
Very pleased with all aspects
Review by Bevrei Jodah2 months ago
Great service and friendly staff made a easy transaction and part was as expected working perfectly with no problems would definitely buy from them again
Review by Jedidjah2 months ago
Very impressed with a truly professional service
Malcolm Wills M.D.
Buccaneer Motor Company Ltd
Review by HiredUser2 months ago
Very good company to deal with,customer service second to none.
Review by IanV2 months ago
Fast and efficient. Good phone manners too
Review by Quine Wirch2 months ago
If all companies took a leaf out of Western Power's book with their telephone manner, politeness and knowledge, the whole world would be a better place. They answer the phone, put you through to the right department and know what they are talking about. Well done Western Power.
Review by Deliliah Racev2 months ago
Was quoted over a grand by local garage !!!
Fitted steering unit myself to sons Mito with no fancy tools needed. Plug in and go with no messing with diagnostics.
Prompt delivery and exchange straight forward to return in original packaging box collected by courier.
A competent DIY mechanic can do this job !
Very very happy 😃
Review by Dulcinia2 months ago
Quick delivery, exchange service all very straightforward. Good work
Review by Berrak2 months ago
Very knowledgeable on the telephone when I called for advice and helped me in selecting the correct part number.
The part arrived the very next day and works a treat.
Excellent, highly recommended
Review by Fiskend3 months ago
It was quick and easy, super fast delivery, really pleased to have found the right piece for my car just with the car registration. And great price.
Review by Pattokub Shac3 months ago
Having looked for a replacement steering column for the Alfa Mito for a while we spoke to WPS a few times to make sure we were getting the right part, sorting finer details and couldn’t have been happier with their clear and concise communication, delivery and collection were smooth and they are a great company to deal with. Would highly recommend.
Review by Piripiri3 months ago
Great service. Fast and simple. Part performing well. Thanks guys.
Review by Anjanete3 months ago
I’m not often impressed by anything. However I ordered a new rack for my shogun on Friday 20th dec and received the replacement Monday 23rd just after 8am. We have now fitted the rack and they are picking the old one up on 24th dec. I would say that the supply service is more than 100%
Review by Keleb3 months ago
WPS was very quick at shipping the product. I have got my module replaced and it works very well. The pick-up arrangement was also very smooth. Overall great customer experience!