I bought 8 Hino Crimson azaleas directly from Monrovia and picked them up at a nearby nursery of their choice. In less than a year all but 2 have died. I planted in the fall. Only 1 bloomed the following spring.
I contacted Monrovia several times about these plants not thriving and followed all their suggestions scrupulously. They could never explain why the plants were dying.
Finally, I asked for equivalent replacements in another azalea variety. They would not offer me any compensation - just a haughty email. It's not a good idea to do business directly with them. I only did so because I was buying late in the season and the nurseries near me were out of stock.
I paid retail prices for these plants. Most of the retail nurseries in my area offer a full 1-year warranty on their plants. Don't deal directly with Monrovia!
Review by Ribeyed3 months ago
Manager and Customer Service disappointed me. After living in the South, I fell in love with Crepe Myrtles. Moving back to Ohio, I was encouraged to find an Ohio zone hearty-one on Monrovia and ordered two. After the first winter, all the old growth died off, which would mean that the luscious blossoms and overall growth that they're known for, would not occur. Contacting Monrovia, I was told that an unusually harsh winter was the reason, that I could expect better results the next year. After the second winter, both plants are completely dead. Monrovia has failed to offer any reimbursement or replacement.
Review by Vampirephilia Solos11 months ago
I bought a Monrovia Cecile Brunner climbing rose back in early July of this year. I had heard that Cecile Brunner climbing rose blooms only once in the Spring, but the tag on this rose from Monrovia said it blooms Spring through Fall. I wasn't sure that was right, but I bought it anyway. The plant looked a little sad at the garden shop where I bought it. It had been neglected and it was laying on it's side, but it was the only one they had left, so I bought it. I live in zone 5 and I planted it next to a fence and have been watering it regularly. It's only been a month and a half (it's August 27th) and it's grown twice the size! This morning I walked out to find a beautiful, perfect little pink rose waving in the breeze. I'm so excited! This proves that this climbing rose will certainly bloom all season long! I'm very happy. I highly recommend Monrovia!!
Review by Lesly1 year ago
Very convenient. Plants were in great shape and are growing well. Would order plants again from Monrovia.
Review by Tiratilly1 year ago
The Sweet Autumn Breeze clematis that I ordered has grown 2 feet taller in a month and is climbing the trellis in my garden. The very healthy plant was thriving upon arrival and has the potential for becoming a showy spot over the trellised archway leading to my front door.
Review by Herard1 year ago
All products delivered were in excellent condition. There were planting guideness notes attached, which was appreciated.
Review by Doobdude Lehpamer1 year ago
they helped me find the tree I was serching for, and kept me informed about when I could go to the nuser and pick it up. They were so much then the nursery I bought the first tree from.
Review by Vaughanie1 year ago
Review by Malvyn Oconnor1 year ago
Monrovia grows your beautiful plant, ships it to your nearby nursery and its ready to go. Great plants and great service.
Review by Brandeis1 year ago
The plants themselves were good quality and as described. They did get a little beat up in transit which is why I’m giving 4 stars instead of 5. The plants are alive and happy since planting around 5 months ago.
Review by CustomerDarwyn1 year ago
Plants arrived in fantastic condition, and they arrived at my local nursery much sooner than expected!
Review by Keder1 year ago
Prices were so-so; one of our five plants looks like it's dying. :(
Review by BenMorlang1 year ago
The plants that I received were good size, and extremely healthy.
Wish there were more nursery's that excepted special orders.
Review by Bnymn1 year ago
Loved being able to buy hard to find plants online from Monrovia and then to be able to pick them up at a nearby nursery. A wonderful service!
Review by Dileep Saro1 year ago
My experience from purchase to planting is exceptional. Yes, you wait for plant delivery from the nursery, however my plants have always been fresh, lush and well hydrated. My purchases over the last 2+ years, totaling four figures is the reason I continue the process.
No searching the local nursery retailers for products that they don't carry or have been picket-over. Train your brain for a better process. Plan, execute purchase, execute bedding prep and wait a little for your plants. The best enjoyment is looking back at your seamless planting process and realizing it doesn't require the normal madness.
Buy direct and get quality from the best, Monrovia!!! Yeah!
Review by Suiter1 year ago
I wish I was a gazillionaire, so I could buy EVERYTHING. Everything that I have purchaset from Monrovia has been beautiful. Whenever I shop online and have it delivered to my local nursery -- it is an exciting experience. Whenever, I shop at my local nursery I always look for Monrovia plants. I have been buying Monrovia plants for over 2 decades, and everything I buy improves the look of my garden. My success at growing my garden is because of the excellent products, care and soil that is delivered in every pot.
Review by Nathnaiel1 year ago
I used the ship to nursery method. The transaction was excellent. Same for my plant.
Review by Chrollo1 year ago
Always a fun place to view upcoming plants.
Review by Khosrou Panciuc1 year ago
Great website!! Great selection, great customer service but I can't get the product to ship near my house in Austin, TX. Otherwise a great experience. Will be rating 5 stars when better shipping options are available.
Review by Nesya Guesmi1 year ago
Orders placed and plants received that are better than plants obtained locally. I know the orders come from Monrovia, California and when they are received in North Georgia, the plants are spectacular. Thank you
kindly for your great care, not only while growing, but also during shipping.
Review by Bafford Cq1 year ago
(Based on two orders) The plants are excellent -- large and healthy. The shipping is erratic and disorganized, however. Neither order was shipped on time. Both were shipped well beyond the 21 days promised. And the shipping destination for the second order was changed, requiring me to drive 50 miles to pick up the plants. That said, the customer service reps were appropriately apologetic and gave me a VERY generous gift card to compensate for my inconvenience. Shop.monrovia.com offers unique plants, so I plan to risk order #3 next spring and hope it goes better than the first two orders.
Review by Raghuma1 year ago
In order to match a plant not available at our local nursery at the time we needed it, the nursery suggested ordering directly. Order took 3 weeks, and the plant was much smaller than the size we ordered. And it has not done well...barely surviving. $60 poorly spent. Never again will we order from, or buy Monrovia!
Review by Nider1 year ago
Great way to find the plants you are looking for. I was happy with quality and a reasonable delivery to my local nursery fresh from Monrovia. Plants look great and were carefully handled. My only suggestion, I would like to know more about the size of the plant I am purchasing than just the gallon size of the container it was a little hard to know what to expect.
Review by Ayuna Schermeister1 year ago
I could not Believe my eyes when I went and picked up my plants that I had ordered online from Monrovia.com. They were HUGE! They were so healthy and had obviously been planted in rich soil/humus and fertilized while they were growing. The difference between buying my plants from Monrovia.com and buying the other plants from Home Depot and Lowe's was undeniable. Although it took some patience while waiting for my order to arrive, it was definitely worth the wait. I will Definitely order plants from Monrovia.com again in the future. I Highly recommend this avenue of shopping to anyone who wants to get healthy, vigorous, vibrant plants for their money.
Review by Keirstan1 year ago
Fantasy experience with online Monrovia plant purchase. The online selection was good, I knew I'd get the best plant specimens. Communications to me were perfect. I was aware of every step of the process and where my order was. In fact, I typed my phone number in wrong so the nursery it shipped to couldn't get ahold of me. Monrovia customer service tracked down my correct info and emailed me. They made sure I received my order. Everything was in perfect shape and it had my name on every plant. They plants are all in the ground and doing well. I definitely will order from Monrovia online again.