I have used Shleppers several times now, and have had a very positive experience each time. The movers are professional, on-time and efficient/quick. I can't recommend them highly enough!
Review by Maytum Medaiyese1 year ago
They robbed me big time. This company stole my collectors edition Yamaha saxophone, worth over $2000, my 36 channel behringer sound mixer, destroyed and stole many more of my filmmaking equipment and offered me $83 compensation calming that they only pay 50cent per pond on claims.
It took them 3 months to deliver my properties from Los Angeles California to Atlanta Georgia.
Jesse the guy that handled my properties told me on the phone that he couldn’t find a driver coming to Georgia for over two months. And every time I call him to speak to him, he will tell me that he’s on the other line talking and will call me back but he never did.
By the time my property was delivered, all my valuable goods were gone.
Don't ever give your worthy belongings to this company they are established to rob people of there worthy belonging. They are a gang of thiefs. Jesse, Josh, Monica, Nicole and others are a team of robbers. If you ever talk to any of them, just note that you are talking to a potential thief that will rob you clean of your possession. I will be doing a youtube video on how this company robbed me for every one to see so that they can stay away from this company.
Review by Zeltzin2 years ago
I will start with I WISH I LOOKED AT THE REVIEWS ONLINE!!! Warning… I GOT SCAMMED!
I was advised by my sister, to try using a moving company my brother-in-law worked for; Shleppers Moving and Storage. I agreed to use them, and two weeks in advance, set a date of November 28th, 2016, when their rep came by my house and quoted me $400 for the move. I told him that was low, seeing it was always around $1000 to move my things, when I did it myself. I was excited to not only save money, but not have to move the items. He reassured me everything was fine and the quote was solid. He agreed on the 28th, and told me they would get me a time. I called to get that time, but never got a response back (trusting this was family and everything was going to follow through). I finally received a call, morning of the 28th, that they were out front! Regardless, I was eager to move, and went ahead with buzzing them up.
In walked three movers, none of which were my brother in-law. It turns out he was called onto another move. I let these three strangers into my home, which was one of the WORST mistake I have ever made. During the corse of my move they took twice the time they said. I had friends tell me they saw them by their truck, not doing anything. They finally got my things down to the truck, and we went to my new home.
There, I found that my stereo had been broken. That was after they smashed a lamp into the ground. It was not until later that I found the goose down, feather, couch that I got from Restoration Hardware was damaged, and one of my finer rings had been stolen! I was too busy dealing after the move, with the fact they asked me for $1000 for their service, and that’s outside of the materials they tried to charge me for; boxes they took back, tape they used, and plastic I had provided, but they used their own. Yup, $1000 for a job that I was quoted $400. I told them I would give them $700. They got their boss Jesse Heeber on the phone, and after a lot of arguing, he agreed to $700. I paid in cash, and they left. I received no quote, no paperwork, and no Bill of Landing.
I called Shleppers Moving and Storage, here in LA, and spoke with Jesse. Over the course of a month, he reassured me he was going to handle this. He kept telling me to call him back, and then would not answer. Then, he stopped answering my calls and texts. I tried calling the office in New York. They got me on the phone with Rob. He told me he was going to handle the situation. I never heard back from him.
Now, after looking over the internet, I have found that this is common practice for this company. I have found rampant complaints of over charging, surging, stealing, and more. It’s terrifying!!! Who knows what else they took I have not discovered yet. Worst is, I didn't look at reviews myself! I hired them. Now I see why reviews matter.
Now, I am trying to file a claim with my own insurance, but they need a Bill of Landing. They need paperwork. Something this company knew I would need. I am out of options, and left screwed over like everyone in all the reviews I’ve read since this happened. Including an interesting one, by a former employee, who states that this kind of stuff is encouraged! How does a scam and set-up, like this thieving company, keep getting away with this?
Review by Deneice2 years ago
I have been on this earth 71 years and my experience with them was the worst of my life. We moved from Brooklyn, New York to Tampa, Florida. The pick up was great and then the nightmare started. Our stuff was put in storage for a few weeks and luckily we had a place to stay in Florida until it arrived. The first lie was that they deliver with their own truck with some of the guys who picked up our stuff. Not the case, our stuff finally came with a private trucker and 2 helpers that he picked up on the way here.We had 2 large pieces that had to be dis-assembled and put back together. The salesman told us that one of the guys who took it apart would be delivering with a furniture specialist down here. Never happened. These 3 guys took 3 hours to put it back together with the bar unit of the set completly broken. The 2 helpers were constantly fighting with each other and just threw most of our boxes on top of each other in the garage. We have a Swarovski crystal collection with a lot of the pieces broken in the move. A living room coffee table had a leg broken in half and a large gouge in the top. There were other damaged pieces too numerous to mention. Even though we had only taken out the minimum insurance coverage it was an awful experience even if we had full coverage. The move was stressful enough without this catastrophe. As the title says STAY AWAY!!!!
Review by Drddean Apeneahier2 years ago
They showed up on time. There was an appropriate number of people (3). They were polite, had all the paperwork in order. Moved efficiently. I was moving stuff out of storage, and into a Manhattan location. We arrived at approximately the same time. They price was great. I tipped generously.
Review by CassPanda2 years ago
I don't know if I lucked out or if Schleppers is really just this amazing for all their customers. I had a trifecta team- Marvin, Kevin, and Carlos: all three incredible, equally diligent, and time efficient. They worked hard and were an absolute pleasure throughout, all the while being the utmost professional. I would highly reccomend.
Review by Gnizla2 years ago
I went with shleppers because I am a Montefiore employee and they do all our moves. Got a small referral discount. They were almost an hour early and provided a fee extra boxes and packing assistance free of charge. They brought a large crew of four and we finished well ahead of schedule. No damage to anything packed or the house we moved into. A+
Review by Jadesm2 years ago
Great crew!!! Great job!!!
Review by Trevvaa2 years ago
Shannan was quick to answer the phone and politely helped me through the process even though I had to postpone twice and make several changes.
Daquan and his team were super friendly and moved quickly and efficiently to make my move a cinch.
I have used Shleppers twice and wouldn't hesitate to call them again or recommend them to a friend.
Review by Pinger2 years ago
I have gave full pack service contract to move my stuffs, but shleppers guys are the worst guys I have ever since in this business even they claim to be very professional. There is no professionalism in their packing & delivering. first they won't come up with sufficient packing materials, second they don't care about your valuable stuffs, while packing they will just dump your stuffs without doing proper packing into boxes. Whatever Sales guys commits, their delivery or picking guys never fulfill that commitment. Even though you gave them full pack service, picking guys will deny to pack your bathroom and kitchen stuff and you will end up doing it on your own for them.
Also on delivery, they will missed your stuffs and this is happened with me. and now they are asking me to claim it with 60cent per pound for those missing items which are more valuable than their claim amount which they will refund me.
I won't recommend these guys to anyone nor I will take their service again.
I am very dissatisfied with their job and had worst experience with them.
Review by Patjeuhhh2 years ago
The whole team was incredibly friendly. They finished the move in 4 hours. They were right on time. My card was charged incorrectly but they credited me as soon as the weekend was over. Everything was effortless. I never would have been able to do the move on my own. I can't thank them enough.
Review by Vfa Sithirajvonugsa2 years ago
The crew was terrific and energetic
Review by Odor2 years ago
My organizer, Rachel Sager, recommended Garcia and his team at Schleppers. I was so impressed by their fast and efficient work. They arrived on time and got to work right away. They were done in no time flat. And, they were very personable. A great experience.
Review by Stul2 years ago
The guys worked hard - the day before to pack up our small apartment and I was advised by the foreman to tip in cash at the end of that day. We tipped well. The next morning they reappeared to move us. Again I was impressed at how hard they worked. They even scored a great parking space(on my behest) in front of the building. They reassembled our bed
and table and generally put the boxes where they belonged.
The first negative note was when I was told that it would cost an extra $150 for them to lay down some flooring cover for the building front hallway. (Took them all of 10 minutes to put down this removable covering)
Then after they left, I discovered that a large over hanging floor lamp
lying on its side on the floor was unusable. The pedestal base - heavily weighted to keep it steady was in pieces - and the long arched metal pole was bent down from the base - It could no longer stand up (A $350 lamp)
Then as we unpacked further we saw how clumsily dishes were packed - stacked eight deep with no dividers and just wrapped i heavy paper and placed in boxes. The problem is you discover these things afterwards - It always takes a day or two to unpack and by then you've tipped them and the payment has been made. What got to me was when I unpacked a record
player on the bottom of a box - no covering of any kind - simply surrounded by books - The record player did not function. The belt drive was damaged - admitedly an inexpensive item ($129)
I have already ordered a new one.
We don't anticipate any reimbursement - "Take a picture and send it to us"
I regret so readily tipping these guys whenI should have waited until I could see they job they actually did - The packing was poorly done - hasty
and sloppy We will never recommend this company.
Review by Tortevoix2 years ago
Very professional and made my move seamless!
Review by Dinho2 years ago
Our prior movers said to fill the bureaus because moving it and unpacking would be easier.
Shleppers wanted them empty and did so while we were packing other items.
Every box they packed was labeled 'Basement'. I have to go through each one to determine the contents.
On the other hand. They showed up on time, worked hard and no furniture was damaged. Someone didn't understand that a cable that was broken with the end snapped retails for $150 - well, you'd have to be an audiophile to be aware of that.
They were the most expensive of the 3 movers we interviewed - substantially so. Which only means their rep was much better than the rest.
For the price, I would not use them again.
Review by CJMoon2 years ago
Schleppers Moving Storage came highly recommended and I now know why firsthand. From the time of the initial phone call, to the pre-move estimate visit, to the actual day of the move, it was so easy and smooth. The men that came were professional and hard working. They had to contend with three flights of stairs. I would recommend them to anyone moving.
Review by AKgirl2 years ago
Really well done. Smart, personable and very good at their jobs.
Review by Skt2 years ago
From the foreman who helped us put together a table that was not part of the listed inventory to the team which lifted furniture securely and expertly
it was a perfect move. The team arrived on time for the packing and the move and got us to our destination quicker than we estimated and without any glitches.
Review by Tayvia2 years ago
These guys were great. And they were pretty careful with our stuff considering how fast they packed it up. Would definitely use them again
Review by Barbaralyn3 years ago
Leo and Norberto were fantastic from beginning to end and really took care of my belongings like they were their own. Highly recommend schleppers.
Review by GoldWings3 years ago
Movers forgot 5 boxes on the loading dock. They were found by building maintenance.
Review by Jason Scott3 years ago
The movers were great...professional, quick and careful.
I do wish there would have been more transparency on the final cost as there didn't seem to be any check between the estimate and actual move.
Review by HappyChristmasShopper Kaish3 years ago
Our crew was amazing. They were professional, helpful and unfailingly polite. They went out of their way to please. We would recommend Shleppers to everyone.
Review by JsyBee3 years ago
Easier, cheaper and far more professional than expected. Oscar was a GREAT team leader for moving day!