Don't go near this company. Ordered a fish finder for over R1800 on 11 October. Told 10 -14 days delivery. Followed up on 30 October and was told item is clearing customs and will be 2-4 days. Followed up on 7 and 11 November no response from this company. Totally regret doing business with this lot. Going to make sure my entire network knows about this.
Review by Bafford3 months ago
Thanks for your excellent job on this delivery
Review by Cayman3 months ago
good service, quick delivery, and replies to requests.
will definitely use them again
Review by Bafford3 months ago
I paid R 12979.00 for a Forspark camera dehumidifier on the 7/9/2019 after numerous emails the last on the 31/10/2019 from Martin Hertz stating it was clearing customs and was selected for inspection and should take 15 days... Now 39 days
Review by Katronda Stengel3 months ago
Order was quick. Was always informed. Item received in excellent shape. Thanks
Review by Zavvie4 months ago
I waited a long time for the goods to be delivered because of someone's mishandling of paperwork.
One of the items ordered was the wrong voltage as it came from USA. After complaining I received a step up 110v to 220v device free of charge which was an excellent gesture, however it is 60Hz instead of 50Hz so not sure if I can use it.
I have received similar goods from other suppliers with the correct voltage.
Hope this helps.
Review by Katorra4 months ago
We placed an order and on inquiring if our order has been dispatched, we get generic emails. At this stage we are not happy with Shiptuonline. I hope that they actually do deliver our product and i can change my review of this company
Review by LaTaunia Jamo4 months ago
The experience was great. The tablet is just as great. Loving it. Everything it says it is. Even delivery went smoothly.
Review by Estena Hawkriver4 months ago
I dit receive my product in good condition only problem I had is the waiting for the item to come but I understand it come from overseas will use them again
Review by Elefterios4 months ago
Initial presale service was okay but the item that I received does not turn on. Lodged a query a week ago and received an immediate automated response promising assistance within 3 working days, but as yet still no reply. What makes it worse is that I can't even find a phone number to contact them. Wouldn't recommend shiptu to anyone.
Review by Willowby Fissahaye5 months ago
The home security camera I ordered was sent directly by Amazon.com from the US. Shiptuonline charged an amazing 250% (2.5 times more!!) of the advertized price on Amazon. What a business they run!!!
Review by Hasminah5 months ago
I like to thanks ShiptuOnline about what is done to me.
I did make an order on the 06/11/2019, but today I received my Toner Cartridge of my Printer , and it was sealed, brand new from the box.
The communication is 100% with me via on email.
Always when I ask something ShituOnline answer me at the same time.
It was my 1st order I made with ShiptuOnline but now I'm Happy.
My Printer is working now.
Review by Moosheff5 months ago
The order received well, but the is less communication . after the payment massages, there is no update, until I made inquiries on my order and this is 14 days after payment.
Review by Tonez6 months ago
Easy to navigate website and quick customer service! Had one e-mail enquiry regarding my order and was answered the next day. Items arrive within delivery timeframes stipulated when purchasing items. I would definitely shop here again.
Review by Iully6 months ago
Prompt efficient service
Review by Staylowmovefast6 months ago
Order my daugthers birthday gift on 18 Aug 2019. Still waiting. Her Birhtday was 2 Sept 2019.
Review by Mhommhom6 months ago
Quicker than I expected. Brilliant!!!
Review by Jily Rupley6 months ago
The remote arrived sooner than expected. I was kept informed of progress all the way.
Review by Catchy Martsis6 months ago
Review by Koyeas6 months ago
I ordered an Amplifier, promised delivery in 10 to 15 working days. It's been 30 working days still no product. Service sucks!!! Will not do business with them ever.
Review by Inboc6 months ago
A few of months ago I was browsing a sale on pricecheck.co.za for laptop deals. Most of the stores featured had less than 20 deals listed. Shiptu had over a 100 deals listed. Why? Because they had increased the price, then discounted it back to standard price and listed it with a high discount percentage. Entry level laptops were listed in excess of R10 000 prior to "discount".
This is unscrupulous business practice - I dont understand why pricecheck hasn't removed or banned the store from their listings.
Review by Ccb Paschetto6 months ago
Best service ever and fast
Review by Mouhanad7 months ago
Worst service ever! It’s been more than 15 working days since I placed my order and haven’t received my goods. I’ve emailed numerous times and there still is no response. Never received any tracking info or updates from them. I’m starting to think this whole shop is a haux.
Review by IceMyth7 months ago
Delivery was months ago you are very late to only ask now about your service?
Review by Teeth7 months ago
I 've been sending e mail no one responding because I want to return an item.....poor service ever,went to enquire in jhb one of the offices stated on the website they don't know anything about shiptu,very disappointed.