Really disappointing, placed order on 7th May and they were full of false promises, my parcel has never arrived and despite requesting a refund, I've obviously not received one, terrible company!!! 😡
Review by Sumairah2 years ago
Same here nothing arrived. Absolute scam
Review by Virdell2 years ago
I ordered and paid last May 20, 2017. I received an email with Order #......It's written in the site that delivery by PostDanmark is only 1-5 days. It¨s been 24 days and I did not received anything. I sent an email through customer service, but its computer generated reply that says I have to send my email to their fb acct for faster reply, unfortunately I sent my message many days ago and nothings happen. I and my husband keep ringing this number 71 99 37 72 but no one answered the phone. Very bad experienced in this company. My husband also sent an email to them. And if he don't get any response from this company within 5 days, he will report this to the police for fraud and he will also contact DR1 kontant.
Review by Jaimey2 years ago
i ordered 2 starter kits from shiny legs and nothing has arrived. how do i get my money back
Review by Lovingmom2 years ago
ordered on line from an advert on Facebook order did not arrive, no telephone number to call, emailed and was told they will only communicate through Facebook, they have not replied fortunately I paid wth my credit card and they have opened a dispute for me. AVOID this company
Review by Decayingdoll2 years ago
The same experience as everyone else, ordered, nothing arrived and when I complained found out none of their contact options work. They blocked me from commenting on their site and emailing them and they deleted all honest comments from their Facebook posts. I have reported them as a scam to fb but nothing. We all need to share our experience of this seller with friends and get it to be spread to everyone. They are selling globally but all reviews are clearly fake and some of their pics are false as well. UPDATE their reply says this problem has solved itself but I still have neither a refund nor any product delivered. Still a Con and still a fake site. Just don't buy it, you can get a similar product from Superdrug if you are in the UK, and I'm sure that other shops abroad will have something like this.
Review by Anjanaa2 years ago
I too sent for the product on14th June , and the money was taken immediately , still nothing has arrived .I contacted them and just as I read in the other comments I was asked for my order and I am still waiting on a reply , I'm just sorry I did not read all the comments here before I bought the product , something should be done about this ,it is taking money under false pretenses
Review by LifeLongCustomer2 years ago
I bought items from them which over a mont later has still not arrived. I have been in contact with their Facebook site (which they referred me to after I had sent them and e-mail) but instead of helping me, they blocked me!
Would a serious company do that? NO! And after reading comments below I see that I'm not alone. I'm seriously thinking of taking this matter further.
Shinylegs, if you only had replied to the e-mails and corrected your mistake you would have had a happy customer who would come back and shop again, but instead you now get bad reviews and a customer that will never ever come back and shop anything from you ever again.
*** Update 4/7-17
The 26th of June the company wrote a comment that the problem has been resolved. That is a total LIE! The problem is NOT resolved at all and the company has still not answered me or helped me with my problem. The comment from them just shows once agan that this is NOT a serious company. I have sent a complaint to the swedish Konsumentverket, I hope more do that so the company is forced to either shut down or help all of their unhappy customers who's money they have stolen!!
Review by Rewritten2 years ago
I ordered this product through an ad on Facebook, they took the money out of my account but I haven't been sent anything through the post. The email address they have on their website is not in use and the Facebook chat never gets replied to. I commented on one of their Facebook posts advising them I never received my order and they just deleted it!!! I have been sent 2 emails saying my order has been received and is being shipped but a month is well over the 5-10 days they state. I paid on debit card so I am having trouble getting any money back! AVOID THIS COMPANY!!!!!!!!!!!!!!!!!!!
Review by BenTheBoss Istanbullu2 years ago
I ordered mine, never received them. When I sent an email via their web page, came back to contact them via Facebook, which I did.
They answered me once asking for my address, not sure why as I had given them my order number, and so therefore they should have all of my details.
Then nothing, tried several more times, and nothing, as then you are ordering you do not have the paypal option, I couldn't get my money back.
Review by Azgarth Ordiway2 years ago
I had ordered the products on 8th May 2017. The amount was immediately withdrawn from my account and I received an email saying the products have been dispatched but I have not received them yet (23rd May). They donot respond to any emails and messages.
27th June - No my problem is not resolved.
After repeated messages you have replied saying - "hi, it seems like your order have been lost in the shipping. we will of course resend your order." - 24thJune AND you message here my problem is solved.
This is after 46 days you took my money :-( and still I donot have my money back or my products.
FINALLY received my package on 1st August 2017
Review by GerJ Derrow2 years ago
I ordered & like everyone else here no product has arrived though they took my payment immediately. Also no order email was sent. I have emailed & they did reply but only to tell me to message them which I have twice & they ignored and the phone number on the site cuts out. All bad reviews appear to disappear from their facebook site so I have no idea how to let anyone else know this appears to be a scam. The problem is the company is Danish so not sure how to sort this out from the UK.
Review by Elos2 years ago
THEY DON'T REPLY THE MESSAGES BUT HAVE A TEAM TO WORK ON DELETING ALL THE BAD COMMENTS FROM THE INTERNET.
MY ORDER NEVER ARRIVED, NO ONE ANSWERING MESSAGES, OBVIOUSLY YOU WON'T SEE YOUR MONEY BACK
Shinylegs.dk is rated 1.0 based on
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