I was a bit pessimistic of the mattress but when I lay down for the very first time, it was sensation and my wife absolutely loves it. Thanks 😊 Sherman on the lovely bed. Worth the money spent!
Review by Bookend Cretten3 weeks ago
So far so good. Matress we chose is ''Firm but Fair'' and is perfect firmness for my wife and I. The purchase and delivery process went smoothly and we were happy with the entire experience to date.
Review by Naushard1 month ago
Thank you Sherman! I love my just perfect new mattress! It’s so comfy and the delivery process so quick and easy. Thanks for taking away my old mattress and the bonus mattress protector. The bag the mattress was delivered in will come in so handy for moving as well. All the staff were really helpful and friendly. Would definitely recommend.
Thank you!! I’ve had the best 3 nights sleep since the arrival of my new Sherman :)
Review by Renfield1 month ago
Great mattress, great price, think I'll get another for the spare room.
Review by AnneGallagher1 month ago
I’ve only been sleeping on it for a few night but so far having a good nights sleep. It isn’t as soft as I would have liked but the softer one doesn’t come in a double, but I’m sure the “perfect” is going to be just perfect😊
Review by Trixsta Kinnari2 months ago
Communication, responsiveness, flexibility and overall customer service 5 stars. Exceeded my expectations!
Review by Wyndi Meling2 months ago
Another great service experience. We changed from the Just Perfect to the Firm but Fair. Felt guilty considering the great set up experience we had with the initial set up experience delivered in a tight time frame. Team picked at the time expected and swapped the mattress for us. We now have two great mattresses which in total cost us significant less than similar options.
Review by Doxen2 months ago
Very easy and staright forward process plus no pushy salesman!
We just got the Full Body Hug mattress and hopefully it is going to be the right one. It's firmer than we expected, however we still have 100 nights trial so all good! :)
Review by Tadmora Somia2 months ago
Was very skeptical of the other reviews and ratings...Thought it very risky to buy. However, to the gamble and won. The communication and delivery was great. Unlike many other delivery places which only give you a delivery timeframe, they actually called me to let me know when they would arrive ahead of time so I could plan my day. The mattress so far is awesome.... Although only have had a few days and will review again after a few more nights to see how she holds up.
Review by Atitagain2 months ago
After 4 mattresses in 10 years finally a mattress that we are happy with. Haven’t slept this good for a very long time. Customer service 10 out of 10 couldn’t recommend this company or their mattresses enough. And the fact we have a trial period is just the icing on the cake.
Review by Ohanoglu2 months ago
Fantastic mattress, Great Great service!!!!
The delivery was a pure breeze, they came on time and wouldn't let my partner do a thing. Thanks again would highly recommend
Review by Awadiva2 months ago
I've had issues with poor sleeping patterns, lower back and neck pain for a few years now and after discussing with my wife decided its time to get a new mattress after realizing ours was 20 years old!
I was impressed with the reviews on Sherman's and the fact that they came in at #3 out of 10 on the Bedbuyers top 10 lest for 2019 and beat other mattresses costing $5-7000!
We've had our "Just perfect" mattress for 3 nights and its been the best 3 nights sleep for as long as I can remember and has made me realize how bad our previous one was and wished we'd done it 10 years ago.
I'm getting a full nights sleep finally which means I'm not grumpy anymore (I thought I was just a moody person and never thought it was due to a lack of sleep) and my back and neck feel instantly better already after only 3 nights so can only imagine how better I'll be in a few months. This mattress has been a life-changer for me and my wife absolutely loves it too. (getting a nicer husband has been a bonus!) Kirsty was really great in allowing me to pick it up from the warehouse which saved me $100 delivery so for $1100 this is fantastic value considering I also didn't have to fork out another $100 for a mattress protector as they give you one for free. For anyone thinking about it, dont hesitate - life's too short to be on a crap mattress!
Review by Serandib Herbertson2 months ago
We purchased the King "Just Perfect" mattress and its exactly that, mattress is so comfortable, service was amazing and even the delivery guys were super helpful! they even preached for the company and had their own Sherman Mattresses too!
Amazing experience and highly recommend Sherman!
Review by Hennesy DeDominces3 months ago
This is a very comfy mattress. Only major letdown was avoiding the question about weekend delivery. When I paid for the product and asked for a weekend delivery I was then told they don’t deliver at weekends so had it dropped outside a friends house.
But the product itself is a really quality mattress. So comfy. I got the just perfect mattress. I have never bought a mattress online before but I am more than happy with what I have bought.
Review by Ona Vachet3 months ago
I purchased the Firm but Fair Queen size mattress. The customer service I received from the very beginning has been amazing.
On the morning of our delivery we decided to also purchase the Mattress Base. Again Sherman went above and beyond to make sure we could receive this together with our mattress that same day.
The delivery guys setup up everything and took away our old mattress including packaging. We didn't have to lift a finger.
The base is probably a little lower than what we expected but it still looks great and we could very easily attached some longer legs on the base if needed.
We have slept on the mattress for almost a week and are very happy. I was initially a bit worried it would be too firm but it feels just perfect for what we wanted. I have lower back and hip trouble but have had not issues so far.
Review by Mendax Cuzen3 months ago
Fantastic customer service and an awesome product, real value, would definitely recommend
Review by Jamesweller3 months ago
The delivery service was great. We don’t have an easy staircase to maneuver a king size mattress up but the delivery drivers took it in their stride and were super friendly and happy to help.
Review by Ang Storry3 months ago
Very pleased with my purchase. Friendly, personal and communicative service, great delivery and very happy with my new mattress. Thanks guys.
Review by Neyen3 months ago
Absolutely superb service. Friendly, helpful, incredibly efficient and a high quality product.
The mattress wasn’t quite right for me but an outstanding customer experience overall.
Review by Ossia3 months ago
Holy moley! Talk about comfy!
We spend 2 weekends mattress shopping, review searching, price checking and all led us back to Sherman. We tried out a mattress that was almost as comfortable as a Sherman but it was $6,400 on sale. No returns if you don't like it after you get it home or it doesn't suit. And the lead time was weeks.
I'm 27 weeks pregnant and uncomfortable now!
Although we couldn't try the mattress first due to the Showroom being relocated, we risked it knowing we had 100 nights to test it out.
Ordered it and was advised 4 business days was the lead time. It arrived 2 days later.
They took our old mattress too and the delivery men were courteous, efficient and friendly.
I would say though that the delivery hours aren't really great if you work full time business hours. Delivery time was between 12-3, and although other hours are available, there is still a 3 hour block starting from 9 and last delivery being about 4 so not ideal. No weekend delivery either. If that was resolved then that would be more convenient.
Mattress was comfortable right away (we got the mid mattress). It's firm enough but plush, just right! After 2 nights of getting used to it, i slept through for the first time in about a year! My fitbit app says I didn't wake once! Hubby is happy with his sleep too.
Very happy to not wake up sore or groggy or hot which happened alot with our old Koala mattress.
Definately recommend trying it out!
Review by EmmaDCarr Pisarz3 months ago
Luxurious and great value for money! We bought 4 of them! Full body hug is like sleeping on a cloud. Professional company, delivery on time and very pleasant interactions with Kirsty. Excellent customer service, Thankyou Sherman.
Review by PabloD3 months ago
Excellent customer service
Review by Kikionfire Derrow3 months ago
It took around two weeks for my body to adjust to the new mattress but after that I have not woken up with a sore back which I use to wake up every day with lower back pain with my old mattress. It is a nice high mattress with a soft cushioning on top. It was quite firm to start with but now has softened a little and is just right. I would recommend this mattress to others to give it a go.
Review by Tshanna4 months ago
Fantastic Experience - Cannot thank these guys enough.Bought a king sized bed from a a very expensive competitor and after waiting 8 weeks the bed was missing the mattress due to an error. No urgency to replace missing parts so went to Sherman.
Customer services was extraordinary, they found me the body hug king size and due to my circumstances organised for it to be on site in less than 24 hours.
Even better the mattress is amazing - never wanted to to stay in bed more. It is absolutely incredible and definitely on par (or better) with Sealy or other majors .
Review by Johnesia4 months ago
Professional drivers, quick instillation, great service and “just perfect” sleep. Thank you Sherman!
P.S. the complimentary mattress protector was a lovely touch 😊