The support was beyond amazing, truly, they are willing to talk to you in a multitude of methods, from phone to email, tickets and even Skype. When I was experiencing an issue, an engineer added me on Skype almost straight away and dedicated his time talking to me. The salesman that originally handled with my order was also very kind and attentive.
In terms of the actual servers, the servers are well-built and of good quality. I was a bit disappointed with the only RAM at the time available (DDR3), but I believe they've changed this since. My server ran fast and well. We did suffer an attack that took us down due to a loophole in the way TeamSpeak accepts packets, however, soon after I posted my complaint to the engineer he managed to makeshift a custom filter that resolved the issue. Seems pricey at the start, but you soon realise with the level of support and DDoS protection you're given just how well worth they are.
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East Russell Road 3315