I ordered a few items from Shapermint a few weeks ago and loved everything except 1 particular bra that was too tight. I tried to reach someone through the app's return/exchange feature, but my request would not go through. I then went to their Facebook page and requested help but didn't get a response. I tried mentioning it in a survey but still no response. I couldn't figure out why no one was responding and was getting really frustrated. Yesterday I decided to try the app again and FINALLY it went through. They quickly responded, and gave me an additional credit of $6. I got the bra I liked and didn't even have to return the first one. Eventually I got fabulous results all the way around. Very happy with Shapermint and their wonderful products!
Review by TruVetCommando4 days ago
I had purchased the 'All Day Every Day High-Waisted Shaper Panty' and although delivery was prompt, which I appreciated, this product did nothing to hold me in, despite myself correctly following the sizing chart. What I can say about this product which was good is that it is very comfortable and it doesn't roll down.
Review by Sucane Visoianu2 weeks ago
I paid extra for two day shipping! it has been a week now, It should not take four days to process through when someone is paying EXTRA MONEY. Ridiculous. It was supposed to be delivered last night and nope still in Springfield. never buying anything from here again. Can't even get through to them through email. You need to be more on top of things. Customers are your number one priority. Very unhappy.
Review by Noralita Zarnowitz2 weeks ago
My shoulders aware so bad I cannot pull the back up. I need to save up and buy the body one. I shy away when things are too difficult to exchange
Review by Djordan2 weeks ago
Being an older woman it is important to feel attractive in my clothing and now I do, no lumps or bumps, no apron of skin to contend with.
Review by Pkl2 weeks ago
I purchased 2 bras and they are uncomfortable and do not offer the support I need (and I do not even have that much to support!).
Review by Nellss2 weeks ago
Very comfortable to wear and made a significant difference to the shape of my body. I can now wear clothes again that I hadn't worn for years!
Review by Oktapani2 weeks ago
I purchase the shapewear a 4x due to my size, however, I don't feel the support I need. It have some support but not what I expected to have....I should have ordered a 3x black...
Review by Benett2 weeks ago
I was given the opportunity to test the Amazon ordering for Shapermint and for ordering I would be refunded asap. I love the Shapermint products. I just was looking for what I was told to do was just going to be done. I will still order through Shapermint.
Review by Unes Derrow2 weeks ago
The best shapewear, easy to wear, really works!you would think that such a light weight doesn't hold well but you will be amazed as I was how well it holds you in and smooth's you out.
Review by Valberto Viale2 weeks ago
First of all, it is not free returns. You have to pay shipping. You can't get in touch with customer service. You try to call they won't answer. They say they will call you back they don't. They said customer service closes at 7pm EST. They even had the recorded message that said they closed at 7pm EST and I was calling at 6pm EST. I tried to exchange and it said I was ineligible. I am contacting BBB.org. I won't ever stop telling people how bad this place is. And they says it won't roll down. It sure does.
Review by Ermantrude Galyant2 weeks ago
It was known to stay securely in one place and it didn't. Would not stay on it rolled down. I needed it for my wedding day. Not sure what I will use now. Very disappointed. I was very excited to get it and use it. But it didnt work like they say.
Review by Botch2 weeks ago
The shape-wear itself is beautiful quality and the help centre/contact team are so incredibly helpful . Shapermint really go above and beyond when making sure the customer is 100% happy with their purchase and that if you order a size that does not fit, it is very easily resolved. The wonderful contact team are also quick when replying to inquiries and overall my experience has been great and I only have good words for Shapermint and the people behind it! Would definitely recommend.
Review by Bop2 weeks ago
Works wonders for the muffin top! Great product and is comfortable to wear all day with no panty lines!!
Review by Yankier Derrow2 weeks ago
As soon as I received my Shapermeint I went to try it on. You can see my underwear line around my waist and it immediately rolled down. I tried to use my bra to hold it up..but as soon as you move or sit..it rolled down to my waist line. I'm going to get hold of the customer service..but I'll bet it will cost more than they're worth to ship them back. I think I'll add a wide stiff fabric at the top where they roll down and I think if I add straps I can get them to work. Shapermeint is a good idea...just doesn't work. Waistband needs to stick on your skin and needs to be wider to work.
Review by Snagglle Balocca3 weeks ago
I was looking some thing like this for a long time what a relife now i feel confidence in my own body.i got my laughter again
Review by Proclean Asabe3 weeks ago
It is very comfortable to wear all day. It doesn't roll down, it stays where it's supposed to. A very good value for the price and delivery was quick.
Review by Aadina Jayaraman3 weeks ago
I'm becoming more comfortable with ordering from your company. I love what I have ordered before and want to add to my wardrobe.
Review by Niniveth3 weeks ago
I really like how this helps me to move my excess fat. Thus giving me a more beautiful body. I also like how it doesn't loose it's shape after washing
Review by Fanly Zieglar3 weeks ago
I love the product but wonder if I should have ordered a size smaller??? But it is very comfortable and plan to buy more
Review by CustomeSarah3 weeks ago
I absolutely love my product! I did have a problem with what I had ordered (I ordered the wrong size). I contacted customer service and they were so very friendly and easy to talk to. I can't wait to order more! These things feel amazing on and makes me look less fluffy lol
Review by Shabrielle Calcatera4 weeks ago
I ordered the everyday shaper short in a size smaller than what I actually needed, (order the size you wear, trust me, I couldn't breathe with the smaller size lol). I received a follow up email asking how I liked the shapewear. I emailed back late at night saying it was too small. i received an email next morning with new tracking info and letting me know one was headed my way. Very stressfree!!!
Review by Superisana4 weeks ago
First time ordering from Shapermint. Customer service super helpful. The site is easy to use. Item received was exactly as advertised. I will order again in the near future.
Review by Sefedin Ramanath4 weeks ago
Amazing leggings!! Great and easy customer service. Easy returns and exchanges. VERY GOOD quality products!
Review by Hranush4 weeks ago
Loved my body shape,so very comfortable,bought two,gave one to my friend and she absolutely loved it too