I bought a brand new Q3-01 from a trusted ebay seller (779 100% +ve reviews). When I tried to replace the strap, one of the strap-release push buttons just popped off. Rubbishy quality. I called their UK AD (CW Sellors in Ashbourne) and informed them of the problem, stating clearly that the warranty was undated and unstamped. The lady I spoke with cheerily said that was fine and that I should send it to them. Trekking down to my PO, I sent the watch by registered mail (£7.25) as instructed. I then received a call from CW Sellors the next day saying that as the card was not stamped, they could not do anything with the watch a SEVENFRIDAY would not repair it, despite it being a 2016 model (and thus definitely covered by the 2 year warranty). This very poorly reflects on BOTH the quality of SEVENFRIDAY watches AND their pathetic customer care (and integrity).
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