The staff at subject location is EXCELLENT! Everyone is very efficient and continuously exceed my expectations. For example, due to a client's needs recently, I had to to modify my office plan asap. The staff at Servcorp Houston Williams Tower made it happen the same day. I'm a very satisfied customer!
Review by Idun5 months ago
The Servcorp BOSTON location is a disgrace to Servcorp and damaging to their brand. This branch is totally toxic and should not be operational. SCorp Boston simply do not comply with the good name of SCorp in regard to their service, professionalism and courtesy.
SCorp have been an enormous help to my company for the last 14 years, I use 2 other SCorp locations, one for 14 years and the other for 11 years (every day). In addition, I have used 8 other SCorp locations for temporary needs. I have never seen any office operate as carelessly, irresponsibly and unprofessionally as SCorp Boston. I terminated after a few frustrating weeks.
I can write a 10 page document featuring examples that support my claims above, I will summarize below.
1/ They are dismissive of your business requirements including any associated deadlines/timelines
2/ Be prepared to be fleeced financially, they will take you to the cleaners anyway they can, including their billable time. Their billable time is ridiculous particularly when you compare it to my other SCorp locations who perform exactly the same tasks
3/ They are cavalier and completely irresponsible in their response time, you need to essentially plead with them to receive a response. Any other SCorp office will respond within 1-2 hours or sooner. With SCorp Boston I needed to email and call many times for virtually any request. Two examples (of many) include a request to confirm the goods that they are holding for me in two small plastic boxes that are approx. 15-20% full. My other FedEx offices will get back to me same day with the details, next day at the very latest. After 2 weeks and 5 follow up emails I called the manager (Joana) and she said they were WORKING ON IT, 3 days later I finally get their response in the form of 3-4 bullet points. Instance no. 2, I made a request for them to give me the dimensions of a box I needed to be shipped from their office, that is all, after three follow emails requesting these details I had reached my limit and I said to the manager that she ran a "bad/inefficient" office, look at point 5 for her response
4/ Boston was not required to take many calls for me unlike my other SCorp offices, they received no more than around 2 calls in the remaining 2-3 days I was with them. After 14 years with SCorp in multiple offices, I received my first ever complaint by a client about a SCorp staff member on 5/27/19. This was a long to time client of mine and he said the receptionist made it difficult for him and he abandon the call. I emailed the Boston SCorp manager and ccd one of the front desk ladies to give their version of the phone call, NO RESPONSE, as normal.
5/ After weeks of the above nonsense, I reached my limit and gave 30 days notice. A few days after the event in Point 2/ (and after my notice) occurred, I said to the Boston manager, Joana, that she ran a "bad/inefficient" office. I will give her credit here, her response to this email was prompt. What was her response ? "I am sorry you feel that way….." or "I will call you to address your concerns", no it was not. The reaction was more gangster than a SCorp professional, she said they will terminate my services in 2 days (there were still around 27 days remining in my notice). I had to scramble to find another company to take my calls, this takes time. I asked them to get me the box dimensions and weight (in Point 2 above) immediately, this box contained my material in their office. They finally got these details to me late the next day which left me an hour to get a courier to pick up the next day otherwise Boston would not allow access. Absolutely disgusting conduct by their manager. I showed another SCorp Manager at another location the email interactions during these events and she said she was "taken a back" by SCorp Boston’s actions and emails.
SCorp Boston is diseased from top to bottom and requires immediate attention Corporation intervention. I will lodge a complaint with Servcorp.
Review by Customersubash6 months ago
I'm very pleased with the service at Miami office. Jessie and Jenny are both great and have always helped me with excellent customer service. The office is very good and I would recommend this company
Review by Njoku7 months ago
The Mayfair offices are great and the staff are too. Emily, Georgia, Elizabeth and Adele are very helpful and make everything efficient and smooth. I would recommend.
Review by Soheel7 months ago
No reply on emails for a week, hidden charges
Location: Bangkok, Central World
Manager: Boe McBride
can't get in touch for more than a week to cancel the service
BE AWARE that cancellation of the service is chargeable as per terms of conditions
Review by Jonejones7 months ago
Too many hidden costs, very poor onsite management. Managers have no clue and copy past what ever is dictated to them from hierarchy !
Review by Kimakajaz7 months ago
Had a great experience at 10 Eagle Street, Brisbane, very professional and always willing help.
Review by ScottCA9 months ago
I’ve been at 155 N Wacker in Chicago almost 6 yrs. That alone speaks volumes!
Review by SteJam Carhenge11 months ago
Very bad company. A lot of hidden costs. Changing the terms of the contract even after signing. Doesn't refund our deposit without any reason and since they don't respond to any email or call. UNPROFESSIONAL
Review by Dotanuki Allchin1 year ago
Teagan Bowie is always helpful and very professional.
Thank You for all you do!!!
Review by Tenhunen1 year ago
Great place to host meetings.
Review by ColBro Januszki1 year ago
Excellent service, always professional!!
Review by Gundry1 year ago
Since starting with Array Sports in May my time at Servcorp has been incredible. The amenities are second to none from the common area meeting space to the kitchen and facilities.
Servcorps support team has been nothing but helpful. Specifically Teagan who has helped our team with an array of different tasks that have made some of the day to day stuff easier.
Review by Provites1 year ago
When our agency started at Servcorp we had no idea of the capabilities that the executive assistants had. Our expectations have been exceeded time and time again. Teagan in particular has gone above and beyond for us and is one of the biggest reason we choose to stay with Servcop. Since all of our staff members travel so much it is critical to us to have someone we trust at home base. Overall Teagan is an important contributor to the success of how our team operates at the office and we are lucky to have her help.
Review by Zerex1 year ago
Our experience with the staff at Servcorp River Point Chicago has been excellent. The environment is friendly and professional. Client's of Lake Street are impressed with the space, specifically the warm welcome and the incredible city views. During our move in, we made multiple urgent requests such as phone numbers being transferred, technology setup, TV hanging, etc. Ali, Teagan, and Nicole made sure there were no interruptions in the ability to run our business immediately. Service requests are met in a timely manner. The Staff couldn't be more accommodating to Lake Street's employees and more importantly, our clients. A+
Review by TayFin1 year ago
I've been a virtual office client for a little over 2 years now. I frequented the office perhaps just a handful of times when picking up mail or needed to make a call or two while in the City. However, my basement (home office) flooded on a Friday morning and I needed to move my workspace to a temporary office so that I could continue operating my consulting business. I called Irene Kim and Mariah Hicks, both sit at the 1155 F Street, NW, Washington, DC 2004 office and asked for help and they immediately mobilized. I met them at the office late Friday afternoon near closing time (4:45) and they with me until 6pm to help set up and ensure that I would be online and ready to go first thing Monday morning. Simply put, my Internet, phone, and office space was set up without a glitch and hit the ground running on Monday morning! I don't have enough words to express my gratitude to the DC-based team. Thank You!!
Review by Resnikoff1 year ago
We had an office at Servcorp Bank of America Center and the building is one of the best in Houston, but the experience with Servcorp soured this greatly. Appearances are great, but staff turnover creates issues, further complicated by the management. They are greatly overpriced with lease terns designed to maximize their billing to their client and added expenses just to leave upon completion of the lease term. AVOID SERVCORP AT ALL COSTS IN HOUSTON.
Review by JJDMaddocks Liesker1 year ago
Our Servcorp Riverpoint Chicago Crew has been nothing but the best! I would highly recommend them any day of the week. They are professionals, personable, hard working, and have many times stopped what they were doing to help us out. We appreciate them SO much!!
Review by Mengping1 year ago
I think that Servcorp has been a great place to be in our first 18 months in business. The staff is very helpful and the view is amazing. Teagan, Nicki, Ari and everyone have done their best to help me and the rest of our team in anyway they can.
Review by Serenea1 year ago
SE Financial Center in Miami, FL
We are really pleased with our experience at Servcorp SE Financial Center, Miami. We had our office there for a little over 6 months, both Jennifer Jauregui and Jessie Reyes excelled at providing the best service always displaying courtesy and professionalism, while being extremely knowledgeable and efficient going above and beyond to meet our needs. If you are looking for a shared office space, Servcorp is what you are looking for, the facilities are well kept and maintained and the amenities provided would make you feel right at home. I highly recommend Servcorp Miami for your business.
Review by Belmont1 year ago
Tegan is truly amazing! We love it here.
Review by Ginko1 year ago
I have had an extremely positive experience with the River Point Servcorp office and team. Highly recommend!
Review by Itao1 year ago
There is a "can do" attitude that is more like a "will do, and it's done" attitude on the River Point team. My guests were equally impressed with the service, while basic, it is graciously executed.
Review by Lueen Nykiel1 year ago
I moved to Chicago several weeks ago and can not describe how helpful and professional the River Point Chicago team has been through the transition. They are proactive, respectful, engaging, gregarious, and most importantly - reliable. It's been an absolute pleasure getting to meet these ladies and I couldn't be happier with the way they treat me.
Review by Qosay Abhisek1 year ago
River Point Chicago has been a pleasure to work with and are always friendly and helpful.