Used to be quite a reasonable company and I used them for many years. Even forgiving the time when their server got hacked and half my websites hosted Brazilian porn for a few weeks without me knowing. No compensation offered then, in terms of extra months.
However, with the latest renewal they upped their price massively (over double for 36 months hosting). After saying I'd move on, they dropped the price, so OK I renewed.
5 months later they come back and say my VAT ID is invalid. Well yes, due to a business change the VAT registration went. However, why this wasn't picked up earlier I don't know. OK so I agree to pay the VAT but they added a HANDLING FEE too!
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