I couldn't be happier regarding the service i received, the attention to detail my solicitor demonstrated and the ultimate outcome of my case. That outcome was clearly only achieved through skill and diligence and that is a testament to the group of solicitors at serious law and the support they provide. Personal injury is always a difficult time in anyones life and they have made my process bearable despite the inevitable inconveniences that are caused by some-one else's wrongdoing.
Chapeau to all of you especially Rebecca Hilton ;o)
Thanks again - J
Review by IanBull Hawarny3 years ago
Serious law did exactly that! Took my RTA serious, cannot thank them enough for the hard work they put in. Keeping me upto date and talking me through every step, Many thanks very happy customer.
Review by Tonetta3 years ago
They are an excellent company who made us feel very comfortable during a difficult time. Ben Priestly and Caroline Norris are excellent at what they do and they will go out of there way to help you and they take a great deal of stress away to help you get back to normal life, this was the best choice we made and I cannot thank them enough.
Review by Janney Labencki4 years ago
Professional, attentive and great communication throughout the whole case. This firm have great empathy for their clients. I cannot thank them enough in dealing with my case.
Thank you so much.
Review by EthanEvans4 years ago
Matthew Dixon and his team have been excellent in guiding my family through the complex legal process following a road traffic accident. They not so much "held our hand", but rather opened the door to a Rolls Royce service that chauffeured us to the best possible conclusion.We could not have been in better hands.
Review by Barfoot4 years ago
I asked Serious Law to represent my son after he was seriously injured in a cycling accident. We had hired a mountain bike from a cycle hire centre and the front wheel fell off whilst he was coming down a very steep path. The cycle hire company tried to get out of the claim, first of all by saying they didn’t believe the accident had actually happened, then by denying they were to blame. Then we were informed that they had gone out of business. Fortunately with Serious Law on our side, we were still able to make progress. They found the insurers for the company and were finally able to get them to accept the claim and make a payment to my son. I thought the Serious Law team were very impressive throughout – not just because of their expert advice, but also because of the reassurance they gave me and their commitment to getting a payment for my son. I was kept informed about what was happening at every stage and in the end, we got a really good result. I would be very happy to recommend them to anyone else.
Review by Zahoor4 years ago
Dealt with Matthew Heap following a car smash.Decent chap who kept me fully informed and delivered a healthy dose of enthusiasm for the case.Very satisfied with the end result.
Review by Debopriyo Manderachia4 years ago
I was encouraged to pursue a claim by my sister who is an employee at Serious Law LLP. Initially, I had reservations about making a claim, but the process was started with her support. Due to personal circumstances, I did not complete the paperwork in a timely manner. However, my sister continued to remind me and it was clear that a Senior Partner was advising her of the best course of action and the timeliness of my claim. When I came to the office, I was supported fully in completing the necessary paperwork by Rebecca. She was patient and supportive as she worked through the documents and informed me of the process ahead.
When I was contacted early Jan 2015 with information about the offer, I was given advice around the typical offers made and alternatives available for me. A referral to physio was also negotiated for me.
I received my cheque promptly and have now completed physio. My symptoms have eased through the excellent treatment received, although I expect I will continue to experience some discomfort long term.
On every occasion I have contacted the office, or been contacted by staff at Serious Law, they have been polite, friendly and helpful.
Many thanks for your support after an upsetting and stressful period for me.
Review by Bafford Rubinos4 years ago
I was recommended this company after a motorcycle accident in 2010 . From the first meeting with Matt Dixon I was certain that I had a professional company on my side . After the initial meeting , processes were put in place to make sure I got all the care I needed and an interim payment sorted out any money worries I had in the early days . I would recommend this company to anybody . If you've had a serious accident , you deserve Serious Law !
Review by Desirable4 years ago
My daughter and I experienced a very professional service from the start of our case until the finish from Mr Matthew Heap at Serious Law. He kept us informed at every step of our case and we were very satisfied with the outcome following our recent motorway collision. Thank you Matthew.
Review by Peina Mountier4 years ago
Matt Dixon represented me in a car accident that wasn't my fault. From the start he was brilliant. I received physio within a matter of weeks which greatly helped in preventing permanent damage., Matt was calm and reassuring in what was a very frightening time when we were harrassed at our home and then the guilty party presented false witnesses. Matt calmly and thoroughly ensured a sucessful outcome to my case. I wouldn't hesitate to use Serious Law again or recommend them to frineds and family.
Review by Omninous4 years ago
The service I received from the outset was first class. Everything was explained at each stage of the process by a really capable team. The communication was first rate and resulted in a really good outcome for me. I would have no hesitation in recommending Matt and his team.
Review by Uptime Dellas4 years ago
After falling on a wet floor in a restaurant, I badly broke my arm. Serious Law were the obvious choice for me,being a local practice. Mathew Heap took the trouble to visit my home the day after my operation. His reassuring manner carried me through the process to a more than satisfactory result. Highly recommended. Thank you to all of the team.
Review by Kakoulli4 years ago
An excellent company to work with. Great advice, professional and sensitive approach. Achieved best outcome following our daughter's accident. Would not hesitate to recommend.
Review by Charliebby4 years ago
From start to finish, Serious Law were excellent in all respects. They wound up my case quickly and efficiently and I was very pleased with the outcome.
Review by Lovegolf Brokerage4 years ago
From the first point of contact serious law were so helpful they answered all our questions and provided us with good solid information.During the different stages of our claim we were always kept well imformed and defenatly felt looked after I would have no problem in recommending serious law to anybody.
Review by Rndmv VanPoppel4 years ago
Serious Law handled my claim in a very professional and efficient manner, keeping me up to date with developments on a regular basis. I was entirely happy with the service they provided and would have no hesitation in recommending them to family or friends who may find themselves in the unfortunate situation were they have to make a claim for personal injury.
Review by Jaap Grb4 years ago
Annabel was involved in a serious car accident with her grandparents when they were hit by a foreign articulated lorry whilst travelling on the motorway.
The case was dealt with by Matt Dixon, Partner at Serious Law LLP and his team who liaised with the defendant driver's insurance company and legal advisor from the outset.
The severity of the accident meant that Annabel required Cognitive Behavioural Therapy and Matt assisted and coordinated in providing Annabel with the specialist treatment required.
Serious Law LLP were extremely supportive throughout the whole claim process and handled the case with the utmost expediency and professionalism that one would wish for.
I would have no hesitation in recommending their services to anyone.
Review by Robcdlewis Rougui4 years ago
i was kept informed of any situation and i would recommend your services should any one ask
Review by Iwate4 years ago
After my first review and now having spoken to Mr Heap, it was an error in the accounts department regarding the costs of my head injury case.
Mr Heap and I had worked well together and I glad that this matter has now been resolved. I would like to express my kindness to Mr Heap for explaining to me what I had received was incorrect and he would address the matter with the accounts team. Thanks you Jan
Review by Mitrelle4 years ago
I can only say that the service I received by all personnel at Serious Law was excellent. I was kept up to date with all matters and there was always someone available to talk to when I had any questions. I would have no hesitation in recommending this company.
Review by Ungar4 years ago
I had a car accident in June 2014, it was the worst accident that I have ever had. I was recommended this solicitors by a friend and I got in touch. I had never had to make a claim before so wasn't aware of the process.
I found Serious Law LLP to be extremely helpful, they are very informative and I have felt reassured every step of the way. They are friendly, efficient and have taken care to ensure that I can deal with any correspondence in a way that suits me. It was quite daunting having to deal with a solicitors in the aftermath of an accident but Serious Law LLP have made it easy and have been there offering help every step of the way.
I wouldn't hesitate to recommend them to anyone. Helen, York.
Review by Jordyce Aquarone4 years ago
I can honestly not rate this company highly enough. My solicitor dealt with me in a professional but friendly manner and kept me regularly updated with any changes at all times.I felt entirely comfortable leaving my case in his hands and had confidence that he was fighting my case to the best of his ability. My case was successfully won with an excellent result. If I ever had to seek a solicitor again, this company would be top of my list.
Review by TammyTodd4 years ago
I wouldnt hesitate to recommend this firm.
Honest, approachable and professional.
Tim Walters in particular was a pleasure to deal with.
Review by Farydoun4 years ago
Very thorough and personal treatment from the word go. I felt I was kept informed throughout my claim. It wasn't just about rushing to get my claim done. They wanted to make sure I was fully recovered and that I had been compensated not just for my injury but for everything I'd suffered, including my time away from work and the loss of value to my vehicle. I felt reassured that they would get me the best settlement and wasn't pushed into accepting the first offer. I would definitely recommend them to anyone.