Tickets purchased here were a scam. No refund, ridiculous fees, no customer service.
Review by Aheli Jeev5 months ago
Got the seats I paid for and it was an easy process.
Review by Khant5 months ago
It’s not the service I’m
Complaining about. It is the excessive fees
Review by Christir7 months ago
Good seats cheap!
Review by Jontesha7 months ago
I purchased my tickets online. The seating chart was not set up correctly and I purchased tickets that did not exist in the venue. When I called to fix the issue, I was told I should have just called to get my tickets (then why have an online way to do it?), and that the technical department would get back to me. No one ever got back to me and I am just hoping that the tickets I bought are worth the money. In the customer service and online venue seating chart accuracy they get a 1-star from me.
Review by Zipeng8 months ago
Seats as promised at great price
Review by Atak8 months ago
This was a seamless experience for me and I saved about 20% from Stub Hub quote for very similar seats
Review by Jennivan8 months ago
Easy to use...competitive pricing.
Review by Ceirahs9 months ago
When 'Hamilton' rolled in to our city (yes.... 'Hamilton': Famous for huge demand and low supply) I set my alarm, was online early, got in the virtual line for the venue box office, waited and waited.... and STILL did not get tix. Luckily, Sensational Seats saved the day. They had plenty of good seats to choose from. Ordering was fast and easy, (their website is a dream to use) and I received my tickets when they said I would. My Hamilton-loving 11 year old, her friend, my mom, and I absolutely loved the show, and we're so thankful for Sensational Seats!
Review by Himasunder Prospero10 months ago
Very easy to deal with.
Review by Hadel10 months ago
This is my second purchase of tickets , and great customer service in case you have questions online , you can call and talk with someone . My 1 st ticket purchase for tickets to Monster Jam in Houston, Tx Inspokewith a Super sweet and helpful lady , did not get or remember her name but do exalt " My Ticket Angel" ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!
She wet on and beyond, made the process very easy. Got my email notification of purchase and thN received my stickers. Highly recommend , very satisfied!
Review by Jaremy Kmclaughlin10 months ago
Easy to use, received as promised, ticket price was reasonable relatively speaking, the fees were surprisingly high but no more than any other ticket seller. Would definitely use them again...highly recommend!
Review by Jaebird11 months ago
Service was good. Fees were ridiculous.
Review by Phillt Carolan11 months ago
Overpriced, but received ticket as ordered
Review by VapePeanut Ayakannu11 months ago
Absolutely recommend this company to everyone. Customer service is fantastic, most helpful far and beyond!
Review by Mahipatsinh11 months ago
Buyer Beware.... purchased 2 tickets for Elton John concert in Boston for a gift for someone who had suffer the loss of their daughter. Only to get to the venue and be told that the tickets were no good. Trying to turn a negative into something positive only to be deceived by Sensational Seats.
I'm guessing that the postive reviews are self-initiated by Sensational Seats. Sad state of affairs where people/companies/businesses deceived fellow humans for monitary gains. I am true believer in KARMA.
Order # 28042004
Review by Liony11 months ago
Everything about my buying experience was great! They called me immediately after my purchase to let me know there was a fraud alert on my credit card, and then followed up several times to make sure the rest of my ticket purchase went smoothly. I was a little apprehensive at first, since I had never heard of Sensational Seats before, but their customer service was over the top.
Review by Khoi Ho11 months ago
Great, fast, ticket purchase. Good prices too!
Review by Minee McDannell11 months ago
Great fast fast service, great competitive prices the lowest of them all.
Review by Chrisan1 year ago
1. very sneaky as they offer a lower price than the competition and then tack on costs by saying "ticket prices just increased". I tried this 3 times and it happened every time...
2. I bought tickets in the morning of a 1pm game and spent more than an hour trying to get in touch with Sensational Seats/Ticketmaster/Yankees why they had not been transferred to my Ticketmaster app. Finally ended up going to the stadium and getting print outs there but ended up missing an hour of the game...
Review by John WArdCustomer1 year ago
We searched several secondary market sites before landing here. They had the lowest fees and the experience overall was excellent.
Review by Cilica1 year ago
Parking Ticket was authentic, received immediately electronically. Will use again!
Review by Shacker1 year ago
Great discription of the seats and good price
Review by Jacquanise1 year ago
My Go To for tickets! I just used to get a great deal on NASCAR tickets!
Review by Jaynene Ganga1 year ago
My tickets scanned as “refund” and we were turned away from the event. It took a lot of planning and effort to make that Friday night a very special date night and it was so embarrassing and humiliating to go up to the gate and be denied entry. I spoke to a customer service rep who was extremely nice and kind, so that was good, but now it’s Wednesday night and I *still have not been refunded* for their error, which just adds insult to injury.