Chris Rose spent a lot of time explaining all the different options I had in choosing a policy that would fit my needs and that was affordable for me. He was courteous and I felt he was also knowledgeable.
Review by Shoelaceaglet3 months ago
I gave this Service a low rating because the rep did not explain that I would likely be permanently stuck with my initial choice of providers due to my preexisting conditions and inability to change providers. Plus she never addressed how the low upfront rate quoted would likely escalate over the next 10 years and beyond. These are two very critical pieces of information totally omitted. Instead, I picked another provider that was more expensive but has a track record of very stable rates and more services I need at low or no cost.
Review by Sesshoumaru Ogunyomi4 months ago
Good education about types of medical policies. Good disclosure of ID and SMQ services.
Review by Evanna4 months ago
Very helpful-all questions answered.Great way to get insurance
Review by MamaRoss Mensink4 months ago
I had the most informative conversation with Boyd Powers that I've ever had with any insurance agent. He's the best. Thankyou for all your help. I've been referring my friends as well.
Review by Elainalex4 months ago
Already shared once
Review by Ismaldo4 months ago
Excellent customer service!!!!!
Review by MRWeth4 months ago
My first medical visit, staff could not access my account! Although I had not mailed in additional info (Medicare number), even if I blackmailed it right away it would not have been recieved. For someone thinking I may have a mistake in changing insurances, that is all it took to push me back to my former insurance. Staff was extremely nice and understanding. That is true reason for the 4 stars.
Review by Danthelion Gumman4 months ago
Very knowledgable and polite. Explained everything in simplified terms. I especially like that they send reminders for dates I will need to have something completed by.
Review by Sgalmc4 months ago
Dan Roman , is top shelf , great advice , help & patience!!!!
Review by Lindarae4 months ago
Nicholas took his time & made it easy for us to understand how each plan worked. He answered all are questions we had & was very patient.
Review by Eian4 months ago
My husband signed up for Aetna thru your company. After he went thru the application and we were WAITING for approval, you took his payment out of my checking account, before we had a card, policy or any notification! I had asked our rep Darvell Huffman to let me know when he was approved. I contacted your company and want the policy to start on June 1. I emailed Darvell and have never heard back from him..Not a happy customer right now.
Review by Nula4 months ago
ALL Seems Well...Great Contact and pleasant ones to help ..Thanks Much, Russ
Review by Madder4 months ago
Very knowledgeable of various supplemental plans. State your concerns and interests regarding plans and gaps and they are quick to answer questions and find suitable solutions. Great to work with. If they don't have the answer they will research it and call you back!
They will find the cheapest rates on identical policies.
Review by Kinchy4 months ago
I talked with a Rep from SMQ on Monday June 10, 2019 last week and on Tuesday June 11, 2019 after talking to a Rep from another company that handled the Part D Prescription Coverage, I realized that this Plan G would not fit my needs so I called SMQ and cancelled my Plan G and Dental, Vision and Hearing. I was told buy the Rep that he would have it cancelled. Here it is into the Second Week and I still get Emails and Letters and even this survey was thanking me for my purchase. My account had payments withdrawn on day two of this nightmare.
Review by Timeka Derrow4 months ago
Stay away from Senior Market Quotes. I tried to cancel a policy and was assured by the salesman it would be but it was not.
Review by Lannen4 months ago
The representative was very knowledgeable.
I'm still waiting for my card to arrive. It should be here soon.
Review by TwoDividedByZero4 months ago
Kelsey Hamblin is the best person I have ever dealt with concerning insurance. Kelsey is very knowledgeable and explains everything so the average person can understand insurance coverage. Kelsey always followed up on my questions and got back to me in short order. Thank you Kelsey!
Review by Heldn Oesterle4 months ago
Mary was patient and thorough.
Review by Kristute Pahima4 months ago
Helpful, honest and explained so we could understand.
Review by Alltid4 months ago
Good timely recommendations
Review by Eliso4 months ago
After signing up for Medicare through Senor market quotes I have tried to get ahold of Claire and she won't return my calls she got my address wrong on my application put my social security number as my routing number on my checking account I have called three times and she won't return my call. Pretty poor customer support if you ask me
Review by CihanAydin4 months ago
My agent was knowledgeable and answered all my questions. I felt he was looking out for my interests
Review by Laavanya4 months ago
My experience was very positive. I have a lot of anxiety about this whole process but Elisha Hammers was very patient with me.
Review by Purusharth4 months ago
Jessica , was very helpful and patient with me over the Medicare plans to help me understand my options thank you again 😊