Fantastic customer service - there was a small issue with my frame and I was able to discuss it with a real human being in the UK and it was sorted out immediately with no fuss.
In addition fantastic pricing.
Why would you get glasses anywhere else?
Review by Mamapeachie7 months ago
Charged for the product and then told they were no longer in stock?! Bad service.
Review by CheeryNixx Allbee11 months ago
Simon , thank you very much ! The best !
Review by BCob11 months ago
excellent product, very fast shipping
Review by Karmarbar1 year ago
Excellent company! Great customer service!
Review by DMiller1 year ago
Very good prices, found the beautiful Celine sunglasses I was looking for, case and cloth included, kind note from Simon in the package. Thank you!
Review by Yasumiko1 year ago
Great pair of shades at a fantastic price. Fast delivery
Review by Dixiana1 year ago
The best shopping on line I ever made! Super costumer service and super fast delivery
Review by Kimberlry Ojaym1 year ago
Very good experience
Review by DhighGuy Abdulllah2 years ago
Fantastic service and customer care .
Review by Zheqi ChavezRodriguez2 years ago
Great place to buy sunglasses from.
Review by Eziaey2 years ago
The product was cheap but not exactly what I was looking for. I have returned the item but am still trying to get a refund over a week after they received it back. I have called them 3 times and each time been told they would ensure it was done that day. When I first looked at these guys I thought they might be a dodgy outfit. I don't think they are but their organisation and customer service is not good. Hopefully I will get a refund at some point.
Review by Surname Derrow2 years ago
Fast easy reliable service. would definitely recommend them.
Review by Bargainbev2 years ago
International shipping came in 3 days since i place the order!
And i got the VAT discount!
Review by Tjorn2 years ago
After looking for these particular sunglasses for a month I e-mailed sendoptics to check if they had them in stock which they did so I was able to order them on the Thursday and received them 9:50 am Friday. Glasses also came with a free lens cleaning kit. Would definitely recommend and use again. Couldn't be happier.
Review by Boipono2 years ago
An amazing company. very good costumer service, if you have a question they will response very quick. i love that about Sendoptics. good prices.
Review by Keybordtrner2 years ago
This company is legitimate and very professional. Even though there was a delay on shipment, Simon was very kind and honest and kept me updated through emails. Very happy with my sunglasses.
Review by Hairati2 years ago
My order has not yet been shipped in over a week. When I contacted them, no one got back to me regarding my order or my concerns, I just received a generic message stating that they will get back to me tomorrow, which to me relates just poor customer service. And, obviously, nobody did get back to me the next day, so I sent them another e-mail and am still waiting for them to ship the item or at least let me know, when the item will be shipped. Overall, lack of customer service once you have already paid for your item and the shipping of it...
Review by Krena2 years ago
worst experience ever never again website issues
Review by Tinesh2 years ago
Review by Lorrene2 years ago
Delivered really fast and exactly what I wanted, would definitely use them again! thank you :)
Review by Zalandosucks3 years ago
I wanted a specific pair of top end sunglasses. I live in France and needed advice about the size and lens as I have issues with my eyes. Simon was very helpful and he put me on to Oliver who is the optometrist/optician.
Oliver was happy to talk to me for quite a time and gave me all the advice and reassurance I needed to make my order.
I wouldn't hesitate to recommend sendoptics to anyone as the advice and customer service was excellent.
Delivery was a prompt and a friendly note from Simon inside the parcel.
Review by Opy3 years ago
A summer 20 per cent discount and quick delivery. Best price online or anywhere. Couldn't be more thrilled, so thank you! :)
Review by Pimbear3 years ago
Excellent, easy to use website. Sunglasses, as expected, new, beautiful, offered for a very competitive price. 4 stars because I was not given the original packaging. Instead, the glasses came in the manufacturer's case typically supplied for small prescription frames, which was very inadequate for the large sunglasses. I was annoyed that notwithstanding their seemingly ever-accommodating service, I had to go to the boutique and purchase an appropriate case. Otherwise, very reliable.