I requested to send me a sample, they said is coming. A few weeks after and although I didn't receive the sample they send this rather sarcastic email "We hope you enjoyed the ClarinsMen Super Moisture Lotion samples we sent you! [...]". I replied and asked to send the sample the never sent, no response. Even though I chased a few times still no response and no sample.
Update: Sendmeasample finally replied after the original Trustpilot review, however they have failed to address the issues raised. No apology for not sending me the sample nor for ignoring the emails. Oh, and they believe is a 'shame' I have given them negative feedback in Trustpilot as they are a small business... I told them it is within their hand to improve the review by addressing the issues raised but once again the email was left unanswered...
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Amphitheatre Parkway 1600