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Review by Bafford3 years ago
They were very good about changing the delivery address with less than 24 hours notice, and the flowers were received on time. However, the arrangement was NOT worth what we paid ($50 plus free shipping). We expected a $50 bouquet. Our recipient got a nice arrangement that you could get in a supermarket for no more than $25. We complained and included a photo of the actual bouquet. SendFlowers gave us a refund of 20% and told us that the local florist would send us an apology. Which they didn't - but I don't think they florist owed us an apology! I think SendFlowers paid the local florist for a $30 or $35 bouquet, thus passing on the burden of the free shipping promotion to them.
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Review by Tygerlynnbridges3 years ago
I was actually very pleased with send flowers last year when I ordered flowers for my friends, but this year I was let down. The told me the flowers were delivered, but they weren't. I called and after being on hold for 30 min like any good company and they said they would send them the next day and give me an upgrade. I am sad because they did so well last year, but failed miserably this year. Will not be using again.