Very misleading. Make sure you know how to check the staus of your battery before sending in. My macbook was in perfect condition except the battery which noted "replace soon." It met every condition for the normal category except that one, yet when I emailed about it, they told me that it was considered "damaged." The criteria they listed for the "damaged" category are: Damaged LCD or software issues; Jammed, missing or malfunctioning buttons; Device has been wet but is still functional; Heavy corner damages due to drops; Physical damage in multiple locations on the device; Device powers on but does not boot up properly; Screen peeling or delamination.
NONE of those describe my computer, yet this company still would have labeled it damaged and tried to undersell me by hundreds. Just my opinion, but I would consider this a scam.
Review by Foothill1 year ago
Got paid right away. Best experience I’ve ever had while trying to sell iPhones. They sure do take care of you here. No reason to go anywhere else.
Review by Guangyao1 year ago
This company truly put the customer first. Plain and simple. They are a well run establishment that makes phone repairs and anything you need electronics easy. Would highly recommend to anyone.
Review by Ecpmustang1 year ago
STAY AWAY. I sent in my iphone 6s in perfect condition. I was told it arrived with the screen popping out. They offered me $130 rather than the $200 I originally was quoted. The phone was sent back to me before I even had a chance to respond to the new quote. When I received the phone back, the phone was clearly damaged and unable to even turn on. I am not even sure this is my original phone. This phone is now useless to me.
Review by HenriFlikier1 year ago
I have had a problem breaking iPhones over the past couple years. Sellshark has been the place I’ve gone to buy all of my replacement phones. They have been by far the quickest and cheapest replacement option that I could find.
Review by Hostman Lockhat1 year ago
Great customer service, very nice people.
Review by Nirmalaben1 year ago
10/10 would recommend! I have dealt with similar companies in the past but none of them can compete to sellshark. I was stunned by how quickly i was paid and was given far more than i anticipated. Colin was extremely helpful as well!
Review by Owal1 year ago
Requested a quote on my legacy Mac, not expecting much in return. To my surprise I heard back just a few minutes later with a quote for my old computer. Colin was courteous and professional, and I received much more than I had expected. I would recommend this business to anyone with Apple product needs.
Review by Bafford Pramoj1 year ago
They totally screwed me on my phones. I sent in 7 phones, including my kids' iphones, and they then said that I hadn't sent in an SE. Instead they said it was an iphone 5 and offered me a few dollars instead of the $130 it was supposed to be. I sent the AT&T email showing the phone on the account with the IMEI but they said they didn't have that IMEI. Then they said they would just send all the phones back to me, but why would I want to now receive a phone I didn't send? They basically backed me into a corner and as a result I couldn't do anything. I will never use them again, and warn others to take pictures or video of what you pack in the box. Unbelievable.
Review by Shiena1 year ago
Easy to ship and received money very quickly from them for my 2015 MacBook Pro
Review by CanadianKat2 years ago
Directions on website were clear and easy to follow. Price for phone was higher than other sites. Best part was I got the check in less than a week from when I sent the phone in. SellShark could not be any easier or faster to use than it already is!
Review by Margorie Lienti2 years ago
Very easy to use, quick turnaround, and accessible customer service. Recycling is good, recycling for money is great!
Review by Anitapit2 years ago
Awesome experience will defitlely do business again
Review by Cornetts Klobe2 years ago
Smoothest and easiest technology sales website. Period.
Review by YLyn Fust2 years ago
Wonderful company to work with. I always have a quick and easy experience with SellShark, and their bids are higher than most of the competition.
Review by Jawss2 years ago
I didn't know whether or not I would get ripped off or not. Online transactions are always something to be cautious about but sell shark 🦈 is legit and I'm glad 😁 I did business with them. Thanks 🙏🏾 for the best phone 📱 offers.
Review by Bathy2 years ago
It was so easy and quick. It was easy to communicate with customer service (real people!) and I got the money as soon as they received my equipment. Great user experience, great customer experience, awesome job guys.
Review by Luariuxxx2 years ago
PLEASE READ THIS BEFORE USING SELLSHARK: I sent in my mac on April 28th and it was received on May 3rd. Not only did I NOT receive any payment or communication from the company on the day of the reception, when they did email me back, a guy named Colin Luna mentioned several issues, which I had not previously encountered, and dropped my original offer of $720 to 300. When I wrote a complaint regarding their lack of regard for the customer's time and their sketchy service, they wrote a sarcastic response and sent my computer back without addressing any of my concerns. On top of that, when the computer arrived back with me, there were several scratches on the outer shell, which were not there before (I had taken pictures prior). The entire screen was covered with what looked like saw dust, AND they had not removed the password.
IN SHORT: This company has no respect for your time, your concerns or your things. DONT USE.
Review by Boomsocks2 years ago
Great service! I need to sell an old iPhone and MacBook and after reading a write-up and online reviews, decided on SellShark. Very easy process. Shipped everything to them and heard from Colin right away. Confirmed the details in an email and the money was in my PayPal account at the end of the day! Would definitely use them again if I have any electronics to sell. Thanks again!
Review by Ashleu2 years ago
Very fast payment and I got the highest offer for my iPhone 6s and Macbook from Sellshark. Sellshark paid me way more than the local buyback store and Apple store. Highly recommend using this website and it is very easy to navigate. I would not use any other apple buy back website other than Sellshark.com
Review by Bernadet Dolch2 years ago
Everything was very simple and easy. SellShark made it very clear how much they would give you for your product. And make it easy for it to be mailed out. I dropped off my product at the post office and literally 4 days later the payment was in my PayPal account. It was buy far the simple and seamless process for selling something I've ever been apart of. I would recommend SellShark to anyone!
Review by ThirlyWhirly2 years ago
Really seamless process. Everything went exactly as they detailed and I got my check promptly. Would use this service again.