I was offered the best prices for my books after trying several similar sites, site can be slow and needs updating but overall I was impressed!
Review by KAustin Talice1 year ago
My main concern with Sellitback is the company policy of discarding what they claim to be damaged books and providing poor quality photographic evidence as proof of damage.
Based on reviews I had read about Sellitback I took photographs of all the books that I sent them (including spines). When the company informed me that 2 of my books had arrived damaged I was surprised and asked for proof. I was shown a photograph for each which did, in no way, identify the books as mine (because of the poor quality). I asked for further photographs to be taken but the company had discarded the books by then. I made a complaint to customer services but was not seeking any compensation as the reality of selling books is that the argument is over pennies.
Based on this experience I will not use Sellitback again or recommend their current practice.
On a positive note - the Customer service experience was satisfactory and I received payment through paypal without any hassles.
Review by Glendy Yolland2 years ago
Excellent site for selling your unwanted items. I sold some of my books and got a competitive price for them. I was updated frequently about my items and when the money was into my account.
Keep up the good work.
Review by Reshmee2 years ago
easy to sell on this website. no problems as long as books are as described. highly recommended.
Review by Tanash2 years ago
Review by Vasilije2 years ago
Always get a good deal with Sellitback, consistently offer more on book trade-in than competitors and never any problem being paid. Not the slickest of web interfaces but efficient enough and it's the deal that matters most! Would without hesitation recommend.
Review by Municipal Paunic2 years ago
Perfect! Smooth transaction. Great communication
Review by Melpomeni Bliessen2 years ago
My experience with them is not bad but very very bad! This is another type of scamming and stealling from people! As many customers said that they lost their additional boxes, they did not, Sellitback got them and they are selling those books!
After I have read some reviews about Sellitback, I said I will give them a chance Even tho I have seen bad reviews, I said it can't be that bad, but it's the worst site I have ever dealt with!
In some reviews they said that they sent 2-3-4 boxes to Sellitback but at least one of the boxes was lost on the way and no one paid for it! Therefore I have decided to send only one box per order, so they don't say that they didn't get my box! So I have sent 6 orders with 1 box each, that means 6 boxes! The boxes got to them, they received them, but after processing them, they said that more than half of the books are not acceptable, but they did not send me pictures with the books they have refused. Why? Because they are selling those books anyway, because the books was good, just that they do not want to pay for them! So if you don't send many boxes per order, and you send only one they will find a way anyhow to STEAL from you!!!
So from a total of 220 pounds I will receive around 70 pounds!
Add to that, I am expecting the payments for more than 14 working days and I haven't gotten it yet, and they don't even know what they have to pay me, they don't! Very unprofessional! I had to send them emails with screen shots, in order for them to see what they have to pay me! The worst company I have dealt with, the worst!
But I will not stop here, I will go further with the investigation, I will involve whoever I must involve to get my rights! In a free world where we all have rights, no one ever can steal from me, no one! I am not gpoing to allowe anybody to take me for granted and steal from me! Are my books, my grandad's books, old books from many years, books with value and the only thing they can do is to steal from me!
I will involve TV, Radio, Police, Citizen Advice Bureau, whoever I must invole!
Please stay away and don't make any deal with them, you will loose and they will win!
Review by Rosezine2 years ago
Sold books not accepted on other sites for a reasonable price. quick and efficient service
Review by Cmacdonald2 years ago
Service was a little show to start with but matters improved. Generally, they pay the highest amounts for the kinds of books I have (mainly literary). However, I have found them a little stricter with regard to quality of items sent than other companies. For example, other companies in my experience are OK with inscriptions (such as previous owner's name in biro) on title-pages or ex libris material on first leaf, whereas Sellitback can reject a book solely on these grounds. I consider this over-strict, but I accept they have a right to set their own standards. Moreover, some early packages went astray and I needed to prove I'd sent them with receipts, so make sure you keep your receipts when sending them stuff.
Review by Marwah Sniadowski2 years ago
great service only problem is they don't take books that have no
Review by Fant2 years ago
Good and easy experience. Would recommend for quick cash.
Review by Charmene McKiel2 years ago
Easy website to use, with quick payment.Highly recommended.
Review by Reesibits2 years ago
Excellent and promot response... Good Value for the items
Review by Melessia2 years ago
No problem's very easy .
Review by Mandu2 years ago
Easy site to navigate, prices offered reasonable, money arrived as promised. Would recommend.
Review by Eatme2 years ago
Efficient company to trade with. Very pleased indeed.
Review by RazvanDVD2 years ago
Regard other reviews I can just say super experience, best prices payed, fast and accurate.
Review by Runningbird2 years ago
very reputable and normally the best prices.
Review by Emrosegrant Kianda2 years ago
Sellitback claimed that books were missing from the delivery they received , but of course there is no recourse or way to prove who is correct.
Review by MrsT2 years ago
I had a great experience with sellitback they make some good valuations for my books.
The only problem is they only allow one account per household which means six people have to use one account which probably makes us look like a business if we all sold our stuff.
Review by Sheilaluvs2 years ago
It's ok but the last few times I have used it I have had problems with them saying they haven't received my parcel then when I email them about it and show them my receipt suddenly that same day my parcel arrives
Review by Qantara2 years ago
Good service, but payment took longer than I would have expected.
Review by DigiTrader2 years ago
Great price and seamless process!
Review by Razzak2 years ago
Whole process quick and easy. Good prices paid for items. Payment received quickly. Have already recommended to friends.