Have been shopped here before and was treated great and this second time was great also, will continue to shop with SD Truck springs. great job!!!
Review by Rungnapha4 weeks ago
This was my first time ordering from SD, and I must say Mr. Oscar made my first experience a pleasant one. He was very patience with me and knowledgeable about the product I was trying to obtain. Thank you for being a true professional.
Review by Lewishamilton Borotsov1 month ago
Just ordered strengthened leaf springs and u bolts assemblies for my 54 chevy truck on an s10 chassis.
Its a bit non standard and I wasn't sure if SDTrucksprings shipped to UK so wanted to chat about it first .
The online chat facility worked well and David H guided me excellently thro product selection , shipping etc.
I kept him online for ages -and he patiently stepped me thro the process.
David H is the man as far as i'm concerned and will be seeking him out if I need any more suspension parts.
Review by Mimimom1 month ago
Once I could bypass the awful phone system to figure out why my order continued as pending (note that bill to/ship to address need to be the same) and could actually talk to a manager, service was great!
Review by Twizell1 month ago
Worked with Mike C to determine correct half axles to replace a failed unit on my trailer, this is a used trailer so I had no information to work with other than the ability to get a few dimensions. He worked with me and OEM to get me on the right track by chasing down dimensional drawings and put me in direct contact with OEM to confirm a few questions I had. Excellent service, followed through with information and just overall great guy to work with!! Thanks Mike!
Review by Maharichie Galsworthy1 month ago
SD Truck Springs has been great! Purchased AirLift Onboard wireless one setup, love it other than issues with manifold, but they seem to be handling the issues without argument. Just waiting to see what happens after 2yr Warranty expires. SD said to let them know if I have any problems and they will remedy themselves. Mike S has been very helpful through the process. Will use SD again and highly recommend them if you’re looking for someone who will stand behind their products.
Review by Bafford1 month ago
Called and talked to Mike C. He was very helpful and answered my questions and took my order. Very helpful. I have ordered from here before and will continue to.
Review by KenDL1 month ago
I paid for 3 day shipping and it took almost a month. They would not give me a refund. A hundred places sell timbren suspension I the internet, don't use this one.
Review by Alphons1 month ago
I purchased the air lift kit for my 2014 Ram 3500 last year around this time and Rick house helped me out and he took really good care of me and because of Rick I chose to come back and do business again with SD.. I recently purchased the air lift kit for my 2018 Ram 5500 Austin took my order when I received my order I open the box and 8 screws were missing from the sealed bag that came with the kit when I called back to speak with someone about my issue I got the run around not to mention I took off work to have the work done on my truck, just as easy they took my $795 they should have been that forth coming to compensate me, all I got was some guy fast talking me saying that they would mail the missing parts to me, but not a specific day that I would receive them no since or urgency on his behalf. not really sure what’s going on with SD, but I wouldn’t recommend anyone to shop or spend their hard earn valued money with Austin terrible customer service after the fact. I would like to thank Dan for taking time to Reach out to me and rectify all issues that I was experiencing it was great pleasure speaking with you and I look forward to continuing doing business with SD thank you
Review by Malomar1 month ago
I placed an order for 2 truck springs and due to time requirements for the order I wound up having to cancel the order. In doing so I spoke with a couple different customer service reps and Oscar was by far the most helpful rep I've dealt with in the company. He went above and beyond to make sure I was satisfied at the end of our call. I will definitely be placing all orders through him in the future.
Review by Nanis Meriga1 month ago
First time ordering from SD Truck Springs. Did some preliminary research but after speaking with Dave Pollo I was confident in my order. The pricing was great and the customer service I received matched. Dave was courteous, personable, confirmed all my info and I am confident that I will get good follow up service should the need arise.
Review by Lummi Bittles1 month ago
Austin was an outstanding customer service contact--polite, professional, extremely knowledgeable. I have already recommended him and his company to my next door neighbor who is also in the market for airbags!
Review by Euclidean Ingoldsby1 month ago
I had reason to contact SD regarding my order and a component that wasn't received as expected.
I was assisted by Oscar who was able to quickly determine the missing component was still en-route and would arrive shortly.
Great service with an enthusiastic and sincere attitude.
Definitely endorse doing business with these folks!
Review by Virang Omekowulu2 months ago
Just purchased new springs, shocks, hardware and steering stabilizer for my F250 SD. Worked with Oscar from SD who was very knowledgeable and professional. He helped me get the correct shocks ordered for my customized suspension along with the correct hardware so I would have everything needed for a straight forward installation.
My purchase was easy and fast.
Review by Jagreet Halsøy2 months ago
I was hesitant on ordering on line. There was a glitch on first order, but Felipe handled it and everything was taken care of. Because of Felipe we now order with confidence that it will be done right. He is very professional and listens to our needs. I will continue to order from SD Truck Springs. Items come on time and they have good prices. Thank you Felipe!
Review by Laneymcq Cimota2 months ago
I have not received my merchandise but just ordered Thursday before labor day. If everything fits and works at discussed I will be happy.
Hoping it all just bolts in and works.
As long as they stand behind and remedy everything that's all I can expect.
Mike S. seemed to be confident in the products and had great service!
Review by Sandradw2 months ago
I was a bit nervous about the project, but it was unfounded. I watched a video and followed the instructions and it turned out to be a piece of cake. It helped my son worked with me and the second pair of hands were great. Could you do it on your own? Definitely yes, just would take a little more time. Order was sent quickly and I'm very happy with the results. Buying and putting them on myself saved me 300 plus dollars and a couple of hours of my time. Great trade off in my opinion.
Review by TwoChevrons2 months ago
Austin was a great help in recommending the best air bags for me. Answered all my questions. And I got a good price too.
Review by XDream2 months ago
Oscar at SD Truck Springs was a consistent professional in helping me get the parts I needed. I will continue to use this vendor and will always ask for Oscar!
Thank You Oscar !!!
Review by Hazvy2 months ago
I ordered air bags and compressor from SD truck springs today. Was overwhelmed with so many choices to choose from on their website. Talked to Matt V and he helped me pick out what I was looking for. Polite, courteous, and knowledgeable was what I got from him. Was not rushed through it like some places. Best of all he spoke plain ole regular English. Lol. Thanks Matt
Review by PTroon2 months ago
Mike C. helped me find the right part I needed and set up my account. I plan on ordering more soon! I will defiantly be back for more truck suspension parts.
Review by ACJohnson Kuplack2 months ago
Oscar was very knowledgeable about the product. He was very thorough with placing the order and setting reasonable expectations on when it should arrive. I will definitely be using SD in the future and I will recommend to others.
Review by Penngreen2 months ago
Ordered a set of Firestone air helper springs. Ordered on a Thursday. Did not receive until 8 days later and was missing the union t that I had ordered. Customer service was good, but their computer tracking/ordering system needs major help. Product received was excellent, but missing pieces of the original order. Still waiting on a $6 part. I will use etrailer in the future. Their shipping and customer service is excellent. Shame on me for trying to save < $10
Review by Actavia Pinningtin2 months ago
my first time doing business with SD. truck springs. I was very satisfied with Oscar and the help he gave me. Answered all my questions, was very courteous, had all the parts I needed and went out of his way to get them shipped to me fast. In the future when I need parts for my wife"s 56 chevy truck I will diffidently be in touch.Again thank you very much. David Krumm
Review by Dinishia2 months ago
Mike S. Was very helpful with the questions I had, he was quick to respond and took care off my order.