Horrible n unprofessional after care customer service!! Ordered some items in August 2019 but golf shoes( which was half the total value of order) was not sent! Sent several chaser emails and still not resolved only got the usual .. we are investigating ( after 2mth??) Will never order from them again !!
Review by VeloHigh2 months ago
Ordered an m3 5 wood and received without a head cover and adjustment tool, after numerous phone calls apologies and promises that i will receive in a few days a month later i have now given up and will order from Amazon. Since this review i have been contacted by the manager who has apologised and resolved my complaint. I have accepted and will use them again :-) thanks
Review by Truthseeker3 months ago
Ordered an m3 5 wood and received without a head cover and adjustment tool, after numerous phone calls apologies and promises that i will receive in a few days a month later i have now given up and will order from Amazon
Review by Gjöril3 months ago
I had a few issues with my order but I was really impressed on how my complaint was handled and was issued a fair resolve.
Communication was spot on and emails responded to quickly.
Will use them again
Review by Lamita4 months ago
Visited sale this morning to purchase a new set of irons got to say the service is fantastic by thoroughly knowledgeable and pleasant staff this was my first experience of buying new clubs i would strongly recommend people to use their fitting/assessment service ..first class .Thanks guys.
Review by Ikonick LaFerra4 months ago
I had my first ever putter fitting, Certainly recommend it, I always have gone for a blade but after the fitting it was obviose a malet putter was best.
Review by Jamiesue4 months ago
Top quality service as always from Wayne!
Review by Klimbi5 months ago
I ordered a Bushnell laser with a lot of discount, it took 4 days from when I ordered it to be delivered all the way to Spain. Great service!!
Review by Avotuestablishments Hwandih5 months ago
Great selection of clubs and clothes in store and online. The best bit is the customer service and advice, which is impartial and not pushy. I went in recently for a new hybrid, discussed my issues with my current hybrid and a quick adjustment solved the issue. Call me old fashioned but I like that. Caters for all levels of golfer too, from beginner to those who want to talk about the kick point on a shaft. Thoroughly recommended and the coffee is good too !
Review by FClancy5 months ago
The website states that gift vouchers are received by email. I bought £200 on 13/06/19 and still haven't received the vouchers. I emailed Customer Service 2 hours after the purchase and received a curt "it takes up to 24 hours". After 24 hours I emailed again asking where they were (no reply). It is now over 48 hours, I have had to make my own vouchers as it is the birthday of the recipient today. The money left my bank on the day I purchased the vouchers, so I know that there is no problem there.
Review by Typowy Usich5 months ago
I had a fitting with Wayne yesterday to look at options for switching from steel shafts to graphite to elevate issues with my elbow. Wayne was extremely patient and happy to take me through a number of club head and shafts combinations that matched up to the performance of my existing clubs (which were also fitted by Wayne). It was a difficult job due to all factors leading to the fact that steel shafts would be the go to set up. However after trying several club heads across different brands together with different shafts options we got there! I would highly recommend Wayne and the guys at Scottsdale.
Review by Hartlepool5 months ago
Absolutely stunning customer service!!! Very responsive with ultra fast delivery. Love the new Scotty Cameron putter and SkyCaddie gps. Just awaiting the new Clicgear 8+ to make its way for a complete upgrade 😛🙏 Thanks fore the world class service 👊
Review by TaylorS Topic6 months ago
Just bought AP3 irons, hybrid, wood and drive from Adam. Excellent service quick and efficient.
Really appreciated a couple of tips whilst in the bay, thanks Adam,
Will definitely recommend,
All the best
Review by Algerdas Tarzaman6 months ago
Last 3 times I have orders from Scottsdale have had problems
This one is sending £1100 worth of clubs to the wrong address!
Made all the worse as had taken the day off to receive the clubs which will now not be delivered.
Review by Fortitude6 months ago
I went to Scottsdale golf today to get myself fitted for a set of new irons.
I couldn't of asked anymore from them I thought I was going to get a certain set but from the fitting we saw that I suited a different set with a certain shaft as we changed shaft twice.
Wayne who works in the shop was amazing even giving me tips with my swing which he didn't need to do which made the experience even better.
Review by Voichita6 months ago
Where to start and what to say about Scottsdale Golf and it’s internet ordering/customer service department?
Well I ordered golf equipment in December used it 2/3 times and found it to be faulty.
Frank, Brad & Kevin dealt with the issue in a time faster than you could say Scottsdale golf and got me a replacement delivered in 2 days.
Over the last week or two the replacement developed the same fault. Once again Scottsdale Golf staff ( especially Amy Hurst who has only been with them a week) pulled out all the stops and dealt with my problem immediately.
I can’t praise them enough and they deserve the employer of the year awards and huge bonuses.
Thanks everyone you are all stars in my book
Review by LindaG Hoal6 months ago
Purchased a Garmin S40 Approach GPS watch and the following deals were brilliant. A dozen Srixon’s for £1! A FREE sleeve of Titleist PRO V1 balls and a £5 discount off a Footjoy glove and discount on a pack of Tees. Packaged lovely with complimentary Scottsdale Tees. Fantastic price, service and will 100% use again.
Review by Mourchid6 months ago
Just had my first visit to the Scottsdale Golf shop in Manchester. I wanted a shaft fitting for a driver. I met Adam the store manager who was unbelievably good. We tried a number of options and he set up the driver settings. We then discussed putter options and he talked me through the difference in face balanced and toe hang putters and the ones to try using GC Quad. If I could give him 10 stars I would the service was beyond oustanding. If you get a chance to use Scottsdale Golf I would highly recommend them.
Review by Knapp7 months ago
Visited Sale yesterday to take a look at the TM M3. Great help from Wayne giving advice on setup and my swing. Wouldn't hesitate to use Scottsdale again. Cheers!
Review by Geg7 months ago
Don't you just love it when you place an order and everything is just done how you wanted. That's Scottsdale Golf. They keep you posted on the progress of your order and delivery. Their quality is second to none and their prices some of the most competitive in the UK. 5 Stars well done and thank you!
Review by Rudeboycam7 months ago
Had a Driver (Callaway Epic) fitted. Wayne Delouse was very knowledgeable, professional and thorough. The fitting room is so spacious with so many different clubs to select. Tried many clubs and found the right club with help from Wayne. Certainly would recommend this place ( ask for Wayne, he is awesome). When i change my irons i would get it fitted here.
Also the clothing section is very nice with trendy clothes.
Review by Ningsheng7 months ago
Second lot of custom fitted clubs, December 2018. As before service excellent,all staff very friendly and knowledgable.Thanks toAdam for my Callaway Rogues,perfect for my game at this time.You cant do better than Scotsdale!
Review by Ekapan Elshamy7 months ago
Found these guys online but decided to drive to the store to try out the irons I was after before buying. Wayne was great and did a gapping session with the new irons.
Was by far the best club buying experience I’ve had.
Review by Kharrigfeld8 months ago
I visited Scottsdale Golf yesterday to buy two new fairway woods.
Wayne helped me to decide which clubs to purchase , he was extremely professional and spent in the hitting room taking me through all the options , including different brands , shafts etc , all crucial elements in making my final choice.
Wayne took the time to explain all of the stats on the computer which made my decision easier .
I would thoroughly recommend Scottsdale Golf and especially Wayne if you are considering purchasing new golf clubs.
Review by Siunciau Wenskunas8 months ago
Brilliant fitting session where I was able to try every club, shaft, brand you name it! Nothing was too much to ask.
Came away ordering Taylormade M6 clubs which were delivered just over a week later.
Can’t wait to get out on the course now!
Great service with really friendly staff!!
Looking forward to my lesson and gapping session too!