Ordered 2 hampers to arrive today so it would be gifted this weekend. Nothing arrived to our offices (we left at 17.00) and apparently delivery was attempted at 16.15. How is that possible? No tracking number has been provided, their lines were not in service since 15.30. When finally got a response, they said that they do not control UPC deliveries. So, I am out of almost £230 for hampers that will arrive eventually sometime next week and they be completely irrelevant when they come. I will warn other businesses not to use this service as all blame will be shifted on UPC drivers in the event of an issue. No refund has been offered or any apology for inconvenience. Worst service ever.
Review by Amiaud1 year ago
Rather nice at the end of the day and very little improvement needed!
Review by Willan Ems1 year ago
Great stuff, recommended
Review by Mehzo1 year ago
EDIT: While I'm still a little disappointed about the faff caused, I must admit that the company have been excellent at dealing with the issue of missing items. I understand mistakes happen, and what's most important is how the company deals with them, and I can say Scottish Hampers actually dealt with it in an exemplary manner. I'll now certainly willing to give them another try in future, thank you.
Review by Lelly2 years ago
Excellent service. Good product. Happy to recommend to others
Review by Faryaz2 years ago
A Edinburgh chocolate bar was missing in my hamper very dissapointed and will not be using you again
Review by Barthelomeus Shihtzu2 years ago
On the first occasion, my hamper addressed to Sweden could not be delivered, as my grand-daughter's apartment building was locked. After I supplied you with the door code, the second delivery was successful, and the hamper totally enjoyed. She sent me a photo of the hamper.
The one addressed to London arrived on time. I am most impressed by the efficiency and quality shown by Scottish Hampers, which I have used for years now. Excellent service & contents.
Review by Brooklynchick2 years ago
The hamper, which i picked the items for, were all exellent. Delivered on time. The web page was fun to use.
Review by Wara Panicucci2 years ago
I brought the hamper as a family Christmas present, they loved it but the only issues was, it got delivered to the wrong address. luckily the lady it got delivered too (left on her doorstep) was kind enough to find the correct address and deliver it herself. The hamper was an expensive one and she could of kept it for herself so thank goodness she didn't.
Review by Pranom2 years ago
Fantastic service! My in laws are always happy to receive their Scottish hamper in the south of France at Christmas time. I was even more delighted when I left it too late but Scottish hampers didn't disappoint and still got the hamper there before Christmas!
Review by Torak Mishon2 years ago
I love this service and did only four stars out of five because I would like to see chocolate products from Crazy4Cocoa included in what Scottish Hampers already offer. They are wonderful products and would serve to enhance your hampers. Being able to order and pay from Canada is a huge plus for me and I look forward to doing business with you again. Thank you.
Review by Matu2 years ago
Enjoyed personally choosing contents of the hamper . My aunt was really pleased with the hamper . Delivery was as promised .
Review by Dreddy2 years ago
Wonderful choice of foods, delivered exactly on time. Would definitely use this company again!
Review by Analay2 years ago
Sent a hamper of goodies to my parents for Christmas. Delivery was on time and well packed. Very good quality products. Well received gift.
Review by Amondsen2 years ago
I've used this company twice and was very pleased with the website, service and the end product. Would definitely use again!
Review by Isamotu2 years ago
I ordered 3 items and was totally dissatisfied as:
1. the order was not pulled into one package & sent as one package.
2. none of the items were delivered by the agreed delivery date
3. there was no response to my emails requesting information on delivery
Review by FortniteDestroyers2 years ago
very good value for money. top quality ingredients and lovely packaging! Highly recommend
Review by Rokketz2 years ago
Used the build your own hamper service (2 hampers) only because the pre-packed products were sold out (it was near Christmas), which turned out to be a great option. I was able to choose hamper items that I knew would be appreciated and used by my family rather than having some nice to have but not particularly practical items that you find in most hampers. The gifts arrived on time and in excellent condition.
Review by Taofiga Schriltz2 years ago
Choice of produce and size of baskets great.
Loved the device that showed how full your basket was!
All delivered exactly on time.
Will be ordering another for my Son, now resident in Edinburgh, and missing home comforts!
Review by AQuast Ngubo2 years ago
Sent this as a surprise gift to my parents - they were delighted with it and enjoyed everything
Review by Pribilinec Mulrone2 years ago
Great hamper, Great service
Review by Heart Pretlove2 years ago
I purchased a hamper for friends for their Christmas. Having used Scottish Hampers before I felt sure I could trust that the hamper would be good quality and the items contained in it just a little different. Scottish Hampers website is easy to use, service is reliable and efficient and receivers of said Christmas gift were absolutely delighted. What more could you ask? Would definitely use again in future.
Review by Professor2 years ago
There was a great selection of Scottish products allowing me to choose a great range of food and drink.
The option to have the hamper sent in a box rather than a wicker basket kept the cost down so that more products can be purchased.
The wines I thought were a little expensive but I'm sure they are good.
Since the hamper was a gift you don't get to see the end product and I'm not sure the recipient has got it yet since the name on the tracker is not the end recipient