It was actually a warranty claim. They took one look at the fault and replaced the unit without hesitation. The whole process took less than 20 minutes.
Review by SpaceSheep Finsby1 week ago
Quick fulfilment and made everything really easy. Great communication. We picked the PC up from S Melbourne, and even helped load it in the car for my wife.
Review by Jelandi LadyMerriBug1 week ago
Great customer service. Tex and Syd were extremely helpful and should be commended for their outstanding skills and knowledge. Would definitely recommend you guys to everyone.
Review by PokCas1 week ago
Social media team didn't put in a free pc, but it's okay, because the monitor I bought was delivered extremely quickly and in perfect condition. Quality and professional service as always!
Review by Panayotis Decianti2 weeks ago
professional service, good prices, probably the best computer store at present
Review by NorthernCouple2 weeks ago
Excellent prompt Service as usual
Review by Anguxanne Kologe2 weeks ago
Very prompt delivery.
Review by Karanatsis3 weeks ago
Deliver was fast and PC was packed to protect. Highly recommend and will be using Scorptec in the future.
Review by Marifenu3 weeks ago
Best Service easy to find things for my business computer.
Review by JenniferBrayshaw Carat3 weeks ago
Easy to use website. Great customer service and no hassles with the ordering and pickup experience.
Review by Praesidian3 weeks ago
Great price seamless experience. Highly recommended
Review by Geyi Myung3 weeks ago
Service was outstanding they delivered it a lot quicker than I expected and all of the delivery was intact.
Review by Ronnieee Vittadini3 weeks ago
Good service both on the phone and in store.
Review by Nairsagee3 weeks ago
honestly your store *****, i actually drove out to look before i buy and check other laptops out ... whichhhh i found out you have pretty much none on display and not even have anything turned on.
It almost stopped me wanting to buy my laptop from you’s because it looks soooo dodgy and your store is full of cheap display **** everywhere, but lucky for you’s no other store sells this particular Nitro 5 i wanted .
Your Webpage is great ( 9/10) and your prices are very good and the guy that served me was fine.
But because you have a such a bad showroom you missed out on a second laptop sale because my wife couldn’t look at any. you are only selling to people who know computers and not people like my wife who know nothing about them so that’s surly bad business model.
andddd i couldn’t even buy a laptop bag because you had none on display! Sooooo i guess you are a good online shop and a really bad computer shop ... sorry to be harsh, only giving feedback, i’m happy with my actual purchase tho... would i buy from you’s again?... yesss if none of the other major retailers had your product but then no if they do. Major retailers will match your price i found out buying
my wife laptop;)
thanks :)... this isn’t an angry message, just truthful
Review by Cardell3 weeks ago
Fantastic value and quick shipping.
Review by Harribo4 weeks ago
I think the overall experience was great. I would buy my next electronics from them.
Review by Siaps4 weeks ago
Poor. Item said in stock but was out of stock with a 2 month wait but I was not notified. I only found out because after waiting 2 weeks I called to find out what was going on with my order. They offered me the next best monitor which was $6 more and made me pay the $6, even after the inconvenience!
Review by IncredibleTed FSHom4 weeks ago
Service perfect as always
Review by Jay Moody Sipotz4 weeks ago
The customer service agent guided me through the process even though i had forgotten the exact details of the product and discussed latest trends to help me make a decision.
Review by Rekiana Causer4 weeks ago
Great experience, beyond expectations
Review by AlSmith1 month ago
needed urgenty replacement laptop and accessories, they knew exactly what worked and what was compatible and were excellent, i wont go anywhere else now
Review by Merita1 month ago
Mr Do was impressive and friendly. He listened to my concern about driving to the city to collect my notebook. He came up with a solution to collect it from Rowville. He saved me a lot of time and worries.
Review by Atocha Scheiern1 month ago
good customer service
Review by Arla1 month ago
Quick and friendly staff.
Review by Citrix Pikas1 month ago
Had a question and was resolved very quickly. Great customer service and would use again.
Scorptec Computers is rated 5.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about scorptec.com.au.
Scorptec is one of Australia's leading 'clicks & bricks' computer and technology retailers. We provide the latest PC computer hardware & components at the best value possible, and strive for customer service excellence. With multiple retail store locations across Victoria and NSW as well as fast nationwide delivery, Scorptec promises to provide a tailored and personalised experience for all customers.