Not impressed with this helmet considering the high the price I paid for it at the MCN bike show in February.
The helmet fits well but the chin strap chokes me as it has very little adjustment. The clip is fiddly to do up as the straps are so short.
Why not make longer straps that you can adjust up after putting the helmet on like cheaper helmets? You cant really understand all this until you have lived with it for a time.
The red flip up button is tucked away under the chin and again difficult to press in with gloves on. Good quality helmet but they are not quite there yet. Definitely not worth the high price tag.
Accessories such as Bluetooth are crazy prices considering the helmet already costs hundreds of pounds to buy.
Review by Rzcardo10 months ago
I bought a C4 nine months ago, and so far it's been a fairly bad experience. The schuberth reputation for quietness seems to have passed this helmet by, because the thing's unbearably loud at even regular road speeds (70-80km/h), and there's very few traces of German quality anywhere. Sure, it feels nice, and the visibility is great, but the original schuberth pinlock clone was worse than useless - it trapped fog on the inside between the pinlock and the visor, making it impossible to see anything, for long periods of time. Got that replaced with a genuine pinlock on the warranty. Great. Bought a SC1A, which worked reasonably well, at least if I was just using it with my phone, and nobody else. Unless I close the lid, or receive a small bump on the helmet(and I do mean small), or drove over a speedbump a little too quickly - then it just shuts off, and sometimes won't even start again. Apparently the solution is to have the wiring harness replaced. I can't say too much about the SC1A, except that I'm glad that I got it at a massive discount, since it's annoying to use, apparently has terrible range, and is based on outdated technology, that will most likely not be updated much (meanwhile Sena is happily updating their own units with all kinds of goodies, but refuse to do so with the schuberth units, until schuberth request it - that's on Sena though).
The greatest "screw you" has been schuberths response to all this though, see they just basically washed their hands of it, and released the C4 Pro, that supposedly fixes the problems. Even if it does, I'd be weary of buying one - schuberth don't seem to believe in fixing faults, leaving you high and dry if your very expensive new helmet turns out to be bad. Sure, you can pay to have it shipped to them, but it's unlikely they will do much with it, except tell you its structurally sound, and send it back to you. Too bad it's noisy as f..., and sorry we dumped the prices on your expensive helmet, and released a new version barely a year after putting it on the market(making my helmet close to worthless), but hey, you can always just throw more money at us, and buy the fixed version, instead of the failed beta version we originally sold you.
I didn't buy a schuberth helmet because they have great looks, graphics, or highest marks in safety tests, no, I bought it because it was supposed to be a reasonably safe helmet, that was very quiet (important to me), and I figured a big German brand like schuberth would stand behind their product, and not release a shoddy product, then not offer to fix it, then wash their hands of it. Customer loyalty? Who needs that? Pah. I'd recommend you stay away from schuberth, they certainly don't seem to give a damn. Too bad, I really wanted to like the helmet. :/
Review by Natalena Shipstad11 months ago
Bought a R2 helmet, then register it to receive a free tinted visor. Waited for over 2 months. Contacted customer service and was told that they were "sorry" and would check it with the logistic to find out what happened.. After another few weeks had the same answer and again and again. I am surprised that a large company like that treat their customers like that.
Franziska Stein is absolute useless !!
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