This place is a scam. Have been trying to return headlights because they didn’t work for over 4 months and they dodge my calls and emails. The one time they gave me an address to send back to, they refused to accept the delivery so now I’m out 160.00 for shipping. That plus the cost of the headlights totals over $600.00 that I’ve lost over all of this. Do not buy from these people.
Review by Azirah Puigcerver6 months ago
I always buy my parts from Schmiedmann and they've always delivered as promised and at cheap prices. Very serviceminded and professional team.
Review by Bentoboston Derrow2 years ago
I ordered some parts from Schmiedmann DK. One of the items was a 'afdæknings dørhåntag' for my E34.Was told they did not have the exact item but could supply an 'original' at extra cost. I said OK and paid the extra amount requested. Then Erik Bladt at Schmiedmann Nordborg contacted me a short time after saying he had requested incorrect amount as he forgot to add 'Moms'. So he sent new request for the 'correct' amount incl. moms., which I paid straight away. I asked him to cancel the original 'incorrect' billing, unfortunately he ignored my request and 'Træk' both amounts from my account. Then he asked for my bank details so he could send me the money owed to me. I was not happy sending my bank details but did so under protest. It has now been 11 days since being promised the return of my money but nothing has happened ( even though I have sent two email 'reminders' - both ignored by Erik Bladt ! ). I have been a customer of Schmiedmann for many years and spent thousands of kroner with them but this experience just leaves a bad taste in my mouth. Therefor only one star.
Looks like I will get my Money now after contacting Erik Bladt's manager. Funny thing happened though , I received an email by mistake sent by the manager to someone else ( Anne ) at Schmiedmann. See here :-
Check venligst at beløbet er trukket fra vores konto i morgen, så vi ikke får mere bøvl med ham, det er pisse ærgerligt med den på Trustpilot.
Jeg sender et svar på Trustpilot…..Det er vigtigt at der bliver svaret hurtigt".
"SÅ VI IKKE FÅR MERE BØVL MED HAM !! !!" . Not a very nice thing to say about a customer who is the innocent party in this matter. No need to increase the number of stars then if this is what they think of their customers !!
Review by Royal2 years ago
I can recommend Schmiedmann when it comes to BMW parts ;-)
Review by Yadvinder2 years ago
I have experienced this with Schmiedmann before as well. You pay for the part but you never get the part on time. You end up paying for the parts shipment and PayPal costs; but when you cancel they only get the parts cost back. Why can't they give a long stop date for delivery after checking with BMW???
Review by Tedeschi3 years ago
A very helpful company. Quality products and super fast delivery, I will certainly use again and tell my friends to use them!
Review by Zviad3 years ago
My water pump died on my BMW 335i N54 engine and after a crazy qoute from BMW i got the parts much cheaper from this company. After 4 hours at a mechanic all worked again at half the price of BMW. Great service and delivery 24 hours after shipping.
Review by Chiedu Rozah3 years ago
Only place to go for my BMW M5 parts. ANDREW is the man, wow does he know his stuff too!! Parts here in NZ are so expensive, I dont mind the dealer installing everything, I just refuse to pay NZ DEALER rates. First
purchased brakes and pads and then a short time after I purchased more
parts. Thanks AM and thanks SCHMIEDMANN
Review by Casidhe Barbioni4 years ago
Best place to buy parts in Denmark, can't beat the prices anywhere else. Some might give you similar prices, but the quality will be lower. This guys have quality and good prices.
I've ordered a lot from them and always delivered the next day (even if ordered a little late), always all the parts and always remarkable quality.
Shipping is a little expensive, especially for parts under 2kg, and sometimes small things are out of stock and have to order them from other places. But I know the shipping price from the beginning and I the important stuff (brakes, shocks, gaskets) are top quality, sometimes the only difference between those parts and original ones is the BMW logo :D
Had also ordered some wrong parts and they agreed to take them back at no cost and to replace defective parts, no question asked.
Thank you guys.
Review by Sepulveda5 years ago
Great service.Pierre took my order and made sure the part got to me in the States.I will be doing bussiness with them again. Sean S.
Great service.Pierre tog min ordre og sørget for del kom til mig i States.I vil gøre bussiness med dem igen. Sean S.
Review by Holidaylover Cerovic5 years ago
Placed an order from Australia and it was processed efficiently. My parts arrived on time. The communication with Soren was very good and the correct parts were sent!!
Review by Reishan Okpalaoka5 years ago
Got my second package from schmiedmann and it's not the last one) The way it's packed inside it's like you're opening a birthday gift) Love you guys! Keep it up! Sergey.
Review by Rift5 years ago
Very helpful. I will definitely buy again from schmiedmann.
Review by Montarna Vals6 years ago
They have excellent service. Fast deliveries, and quality material.
If you owns a BMW, here is the solution to buy what you need or what you want.
Well done Soren Rasmussen. :-)
Review by Dniel6 years ago
Excellent parts, Excellent price and Excellent service. If you are looking for BMW parts, these guys are great. Parts were delivered to Australia in just over a week at a far less cost then getting them from the US.
Thank you Schmiedmann
Review by Gryta Zamayla6 years ago
Schmiedmann is the best place for any BMW in the world. Really great service! Cheap prices and quality parts. I am very happy that I have the chance to order from your online shop. Thank you for the fast delivery of the parts.
Review by Bogowonto6 years ago
I am delighted with Schmiedmann's service.
Any questions that I have asked via email, have been answered promptly and completely.
I ordered 2 BMW parts via their excellent online web store and FedEx delivered the parcel to my door in Melbourne, Australia less than 1 week later. I think that is exceptional service, particularly from the other side of the world.
The prices I paid for the parts are 1/3 of the price I would have had to pay BMW here in Australia.
Keep up the great work.
Review by Wheals Rillen6 years ago
Greetings from Sydney, Australia!
(I do not speak Danish, sorry readers!)
I have dealt with Schmiedmann over the past few years and have not been disappointed. The shipping rate and delivery is very competitive and orders are shipped via FedEx. This ensures a speedy delivery with tracking and deliveries are made within the week.
The inventory system is endless and has never failed on me. In terms of the automated online system, where most orders are handled, it is very accurate and does a very good job in quoting and estimating final costs associated with the purchase. The system provides an array of payment options available, from the budget conscious customer to direct card/paypal payments.
Customers are also notified earlier in the day once the order has been finalized and awaiting the shipping company to continue the rest of the process.
Being an online system and how amazingly efficient it is, I have never had to deal with an actual person. However, I had a question about a particular part and gave their Odense office a call. Throughout the number of occasions, I have called, staff were very helpful and eager to assist with any questions or enquiries. In particular, Andrew, who has assisted both over the phone and via email. Based on my experience, he is a diligent employee who always goes out of his way to look after customers with any issues or questions that may arise.
If you are after the best prices, coupled with great service - look no further.
Schmiedmann is rated 4.0 based on
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