The agency was very serious with us. There was 100% achievement of our expectations on the villa and their assistance. We have got immediate assistance and remediation for an issue with idraulic forniture at the arrival. Alessandra and Gianvito were fantastic providing prompt support to all our requests.
If we will be back in Sicily we will rely to Scent of Sicily
Review by Basyr2 months ago
We had a wonderfull stay in a Villa next to the sea. Everything was perfekt! Thanks a lot.
Review by Zimnowoda2 months ago
Very good service overall
Good communication before the trip, clear instructions, quick response at any questions raised during the stay, such as which doctor to contact for otitis, how to deal with the garbage, recommendations for restaurants etc
Review by Jervonni Hamedelneel3 months ago
Great holiday at Jasper House in Sicily. Friendly owner and clean and well equipped with very clean and family friendly pool.
Review by DogWhatch3 months ago
competent and attentive service
Review by Supeekaran Derrow3 months ago
A very beautiful experience from the beginning to the end. First the Booking and all indications were easy and clear. Then the house is just amazing comfort with all the proper equipment. The pool is very nice and well maintained as well as the garden. The neighborhood is very quiet and a supermarket is nearby. I highly recommend.
Review by Annya3 months ago
Very professional and helpful stuff. Very good contact.
Review by Warnack4 months ago
Scent of Sicily arranged for my family and I to spend 10 days at a really superb villa with a really great and friendly owner. We could not ask for any more. The quality of the Villa was second to none.
We would definitely use Scent of Sicily again :-)
Review by SquirrelCutter4 months ago
Wonderful villa with an astonishing view. Made for a perfect stay.
Review by Hollydzh Sohel5 months ago
Through each step of the process all the staff were great
Review by Thyrza5 months ago
Came across Scent of Sicily at the London Travel Fair and had never tried them before. Must say that from the first contact to our arrival in Sicily I was very impressed with their professionalism and devotion towards ensuring everything was in order for our holiday. The villa we rented was everything we had expected and more and the owner an extremely pleasant and considerate individual. I would not hesitate to recommend Scent of Sicily or to book with them again in the future.
Review by Ophir Derrow5 months ago
We stayed at Villa Air in Favara, Sicily for our recent vacation in mid-July. The owners met us at preplanned location as instructed and we followed them to what would turn out to be the most breathtaking property we have ever seen. As advertised on the web page on Scent of Sicily, this property was absolutely stunning. We had entered a world of dreams from which we never wanted to wake up from. The owners, were most gracious and showed us the property before leaving us in this enchanting villa up on a hilltop overlooking the beautiful Mediterranean sea. Nearby we could also see the Valley of the Temples in Agrigento. The Villa itself was super clean, you could tell impeccable detail had gone into the design and every corner of the house had a view that would overwhelm your senses. What an imagination the designer had and a sense of style and art that would please the most demanding client. The location itself is spectacular and from a logistic standpoint, is the most perfect point in western Sicily from which to reach nearby towns. You have privacy, location and top quality amenities all first-class. The Villa is strategically located so that you can reach the town of Favara, do sight-seeing in Agrigento including the Valley of the Temples, go to the beaches of San Leone or Porto Empedocle and also reach the beautiful Scala dei Turchi all within an amazing 15 minutes or less!!!! There is absolutely no reason to book a hotel when you have the freedom, privacy and luxury of staying at this breathtaking property. I would recommend this to anyone. We stayed, with my wife and two daughters for about 10 days and we all enjoyed the pool, dining in the kitchen looking out through the sliding doors onto the valley and overlooking the blue waters of the Mediterranean and just relaxing in this Villa which was nothing short of paradise. Compliments to the owners for the graciousness, the designer for the masterpiece they created in this property and to Scent of Sicily who helped us book this wonderful Villa. I highly recommend Villa Air, you will enjoy the experience of a lifetime at this property.
Review by Dilk11 months ago
The holiday was excellent. A lovely well-equipped villa with glorious views! Owner very helpful. Western Sicily is very beautiful, with plenty to see and do in the area.
Review by Mutinta Hardegree1 year ago
Mucho beanie wonder world of Sicily.
Review by CatherineB Bensl1 year ago
Great service - they kept in touch right up to us getting into the villa and made sure everything went smoothly. Great villa too and a wonderful host. All in all a great experience
Review by RLft1 year ago
Brilliant support through-out - highly recommend
Review by CustomerLA1 year ago
Very good customer service to fulfill the guest‘s needs. Thanks so much.
Review by Jonhzyl1 year ago
Dear Scent of Sicily,
Thank you for your help to find a beautiful Villa Donnalucata that really did not disappoint our needs for this years Summer holiday .
We loved the Villa, the discreet owners attention to detail and every need, and we loved Sicily.
Already we are recommending the site to friends . The pictures on the
website showed the true reality.
We will be back
Review by Alme1 year ago
Fantastic service from the first contact onwards. Alessandra was a real ambassador for the Company and works hard to ensure things are as easy as possible for visitors.
Best service ever from an agency
Review by Lauk Strake1 year ago
This summer, my husband and I and another couple stayed in Villa Purple in Taormina, managed by Scent of Sicily. The property was beyond gorgeous, and the welcome package that Scent of Sicily's facilitator, Loredana, put together for us was overwhelming: a champagne welcome, fresh, local fruit and tiramisu from a local restaurant.
The location and the space was very comfortable: plenty of intriguing outdoor space within the property's walls, it was a short walk to the town, there was a protected parking space, and indoors the air conditioning was reliable, the wifi worked, the TV got the stations we wanted to watch the world cup, and the place was absolutely quiet at night, to get a good night's rest. And the infinity pool made for heartbreakingly good photos.
Of course, there were small flaws to do with the property that caused some discomfort, such as the hot water being unreliable. When we reported the problem, Loredana had workers come to fix the problem that very day, but they seemed stumped by the issue and weren't able to fully address it, so that a few times one or all of us went without hot showers, though, as it was quite hot outside, we were usually able to at least quickly rinse off in the shower's cold water. For the very high price that we paid for this rental, I think this should not have been an issue.
I want to mention that Loredana was a sweetheart and incredibly available for anything we needed via whatsapp. She answered her texts even on the weekend, when I lost my passport, and she was able to advise me to go immediately to the police station (long story short, in doing so, I was reunited with my passport when a person found it and gave it to the police! Without her help that certainly wouldn't have happened).
In terms of Scent of Sicily, when I was setting up the booking, they were very communicative, though I found that sometimes the information that one agent would give me would vary slightly from what another agent had said, and this caused some confusion, but ultimately we were all able to get on the same page regarding the cost, the security deposit, and the cleaning fee.
For what it's worth, I think Scent of Sicily should consider waiving the cleaning fee. It is insanely expensive (300 EUR?!), and it was also frustrating that we were asked to hand over this enormous sum when we were also simultaneously required (in Scent of Sicily's welcome documents) to leave the place as we found it, including taking out the garbage, cleaning any utensils we'd used, and if I recall correctly, cleaning the linens as well. Because we were uncertain whether we'd get the security deposit back if we didn't do all those tasks, we spent the last afternoon of our vacation cleaning. I was left feeling like the 300EUR cleaning fee was money thrown away, since we had essentially left the place spotless and done the job for a cleaning person. If Scent of Sicily won't waive the fee, then they should absolutely allow renters to leave the house without taking out the garbage or doing the dishes. One or the other, not both.
Overall, however, this was a beautiful property, Scent of Sicily was trustworthy and available, and we had an incredible vacation, so I would recommend them.
Review by Sinnercid Mitschie1 year ago
The ease of booking, the personal touch and the care that was applied, were fantastic!
Review by Charlethea1 year ago
Scent of Sicily provided us with excellent, professional service at all times. I would not hesitate to recommend them for anyone considering a holiday in Sicily.
Review by GCaet1 year ago
Lovely historic villa with beautiful antiques; charming and helpful host; well-equipped kitchen; beautiful location right on the ocean.
Review by CAlexC1 year ago
Great service! Were always in touch with us before and during our stay to ensure everything is perfect! Thank you!!!
Review by Najahri Payette1 year ago
Dear Alessandra and Patrizia - thank you for all your help making our holiday in your beautiful Sicily so wonderful. Everything was just as described and your meticulous planning enabled us to relax and enjoy ourselves. We will come back! Thank you again. Alli and family