Someone applied with my SSN for a loan I reported to SBA and other agencies and they did cancel the fake application active mine through customer service apparently because I called again and that customer hostile representative never did. Customer service look like they ar untrainned properly and with a sense of power over callers
Review by After Wielen4 months ago
In the middle of a global pandemic, the SBA has denied my company's loan / "grant" - lol due to a low credit score. Congress passed into law that ALL small business would receive a grant of 10,000. The SBA then violated the new law by changing the rules to 1000 per employee. Then after waiting MONTHS for an answer from the SBA, we were issued a denial letter because of a few late credit card payments from over four years ago... Funny how the SBA can defy congress and nothing is said, meanwhile people are going out of business.
Review by Sanjar Tyrkala6 months ago
This is one of the worst services we have yet to experience. Not only was the website for applying for disabled veteran business light-years behind the industry but the system is overly complex, very cumbersome to use and does not support applications of companies with foreign citizens. Additionally, if the company has non-veteran members, the process to login and submit their documents takes weeks. The process and qualifications are NOT designed to ensure a company is owned and operated by disabled veterans but takes that a step further to require a specific company structure that is preventative of growth and not in alignment best practices. Most veterans structure their companies for success. VA reps explained to us the process was designed for a very small disabled veteran business and is not designed for fast-growing companies. The VA requirements are such that no consideration is given to the alternate structure only the letter of the requirement. In my opinion, this whole process was intentionally designed to be difficult to use, force veterans to adopt VA standards for company structure and make it difficult for veterans to achieve certification. In many cases, the VA reps mentioned they forced Veterans to change to their company structure to meet their requirements so they could obtain approval.
Review by ConstantGolfer1 year ago
The Small Business Administration has a resource website offering SNIPPETS of info for people starting out and building small businesses.
There's an option to be paired with a mentor and on the site is a statement that someone will try to call you twice and the third attempt will be email.
You cannot submit your request without entering your phone number, even if you tick the selection that indicates you prefer to use email.
It has been 3 weeks and I have not been contacted by anyone. If I have been, they never bothered to leave a message (absolutely IMPERATIVE in business; NO ONE answers calls on their mobile phone they don't recognize).
I have never received an email, either, so it seems this site is some sort of government tax write-off for uncle Sam; something thrown together to give the appearance of being helpful, but no working parts.
The links: I fit the women's veteran category, so I signed on with the Chicago chapter, and was slammed with emails from every state involved because the owners say there is no way to be on the mailing list for one city. FAIL.
This site is mostly worthless, in my opinion. Like any government agency that would consider ME worthless, it's a loop of specific unspecified (you read that right) data that still has to be verified state by state, city by city, and business category by category.
More frustrating trouble than it's worth, especially since the robocalls have increased exponentially since submitting my contact info. Not surprising.
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