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Review by Chloe Brown7 months ago
The VIP Membership is wholly deceptive and the customer service is appalling
Like others, I was fooled by a 'sale' on this website, a FB link took me to purchase a product, then i find myself being charged 50 Euros a month! When I called the Spanish office to complain and ask about a refund, 3 agents refused to let me speak to a manager and put the phone down on me.
The website is so fraudulent that it refuses my password and does not send me a change password. Avoid this company at all costs!
UPDATE** Do you see the pathetic response below? Zero accountability for your rude agents who denied me my right to speak to a manager and put the phone down. If this practice isn't fraudulent, why did the UK office authorise my refund? Terrible, terrible customer service.
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Savage X Fenty Espana is rated 5.0 based on
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