Charlie was big help with answering all my questions, about isatphone2 Thank you for making it easier.
Review by Wister Derrow1 month ago
I was able to call the customer service number to clarify some details about the phone rental and continue my online rental in a timely manner. The CSR was very knowledgeable about the product and was able to recommend the best phone to suit my purpose.
Review by Rameshwer1 month ago
Called because my credit card on file was wrong and order was rejected and I just wanted to find out if I should send it through again or not as I don't want to be double charged and I had such a confusing conversation with the rep where she gave me a different quote over the phone that was cheaper.
Review by Pravin1 month ago
I had a great experience with the staff at the store that shipped the phone to me. I received a call the days after I ordered the phone to make sure it was the right phone for my trip. It arrived a day earlier than I had expected and was exactly as advertised. I wouldn't buy this phone because it was difficult to get service due to the fact that it is connected to only one fixed satellite on the sky and was difficult to attain service. The plans are obviously very expensive in this market as well. Otherwise, the transaction part was outstanding.
Review by JerryandVera1 month ago
Estoy realizando mi primera compra, espero que mas adelante obtenga mejores beneficios en futuras compras.
Review by ScummyHD1 month ago
Shipping descriptionshould specify is the shipping option I choosed ensures the delivery by the date I need the satellite phone. Please let me know if three day shipping is OK to get the phone on time
Review by Zlil Palakal1 month ago
Providing a per minute airtime plan would be preferable than having to select the cheapest one for $55. I only plan on using the phone for emergencies so a "no minutes" plan would make it even better.
Review by Jurja1 month ago
fast shipping ordered online sales rep called and confirmed I placed an order and to make sure I had ordered everything needed.
Review by Polok1 month ago
Site is easy to navigate. Site is quick and responsive and customer service was quick to ask if I needed anything.
Review by Eleesha2 months ago
I can't find out if the rollover and U.S. phone number is a monthly charge or not and not really an explanation of that service.
Review by Deniah Sandeen2 months ago
I love my phone and the service you provide. I am able to find my products and submit my order and payment but it takes several days before the prepaid card says it is activated on my account. Why isn't that part more automated and seamless? I asked the chat about buying a larger/longer prepaid card and if my rollover minutes would still be available and their answer was that there were no rollover minutes and if there was, I would lose them. This conversation dissuaded me from purchasing the other card. I also wish there was a tether option to the INMARSAT 2 phone so I could use my computer in an emergency.
Review by JessicaSolomon Laxdal2 months ago
If this works without any interference I will be extremely happy. I will know very quickly if your product is secure and will leave another comment to follow up.
Review by Keghan2 months ago
The online rep I spoke with Charlie Salanger was honest and knowledgeable. Had a bad experience with a different sat co when shopping for my device and plan.
Review by Adibeh Demine2 months ago
I used the "chat with us" function and described my needs. I was directed to exact product and plan that I needed. The discounts and waive of fees was very good. I have not recieved the product or activated the service but, thus far, I am more than satisfied
Review by Gausodin McCavanagh2 months ago
Called on a Sunday night and a tech rep named Barry took the call. Very helpful with answering questions and not even a sales person!
Great service so far. Thx!
Review by Piyanuch3 months ago
Spent $660 for a Sat-Fi2 and service agreement. My Android phone would not connect, so I sent both the Sat-Fi2 and my phone to tech support. they couldn't get it to work either and recommended I either upgrade my phone (especially to an iPhone) or upgrade my satellite device. I chose instead to return (ask them to keep) the device. They still charged a restocking fee so that I only received $505 back. Choose a different re-seller.
Review by CAmrine3 months ago
I am a repeat customer. I have rented various versions for my boss, and he is always happy with your phones. Thank you.
Review by Crimefighter Cattmull4 months ago
Everyone at the satellite phone store was extremely helpful and friendly they guided me in the right direction for the products that would suit me the best
everything was set up for me shipped it to me in a couple days and everything was up and running perfectly I love it thank you again for everything
Review by Judelle Aberturas4 months ago
Prompt delivery, excellent communication presale, good knowledgeable people to trust in this type transaction.
Review by Catherina4 months ago
There is a little bug in the summary: for the purchase, when you are making a purchase from iPhone. The columns look a little crooked where the device price is reflected in the “recurrent fees”. It’s also not clear in the preview weather “insurance” and “rollover” our monthly recurring fee is a one time fees. You may want to fix those bag there is a little bug in the summary: for the purchase, when you are making a purchase from iPhone. The columns look a little crooked where the device price is reflected in the “recurrent fees“. It’s also not clear in the preview weather “insurance“ and “rollover“ or monthly recurring fees or one time fees. You may wanna fix those bugs.
Also, it would be good to know if you have discounts for the military. I’m deploying shortly and buying this device as a secondary security feature “just in case” to have with me in case of an “isolated personnel event“. It is a very expensive discretionary purchase (especially for those who work for the government and not private sector) with significant commitment, so it would be very much appreciated if you had military discounts.
Review by Cxx4 months ago
I drive a truck Otr, and if anything would happen to where I’m stranded and have no regular cell service, the satellite phone will get me out of a jam..
Review by Atp5 months ago
So far so good. I want to ensure the phone arrives Saturday April 20th as I am leaving early on the 22nd.
Review by Andearrot5 months ago
Greg is a great representative. I am OK with this rental agreement but I do expect, in future years for the rental price to drop substantially. Even the retail prices of electronics are dropping each and every year.
Review by DragonaireX5 months ago
Simple site, easy to manuver, plans lined up so there is no need to hunt and click.
I received the equipment, but have not had a chance to test it yet. Everything arrived in good order and looks to be in good shape.
Review by Bluay5 months ago
Great service! Very informative information to make purchasing decisions, pleasant staff, provided professional and reliable advice.
My needs were way outside of normal solutions (SATCOM service for a mobile disaster response unit), and they worked with me to get it done. Very Happy.
SatellitePhoneStore is rated 4.0 based on
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Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we specialize in include satellite phones, satellite internet hub spots, maritime data terminals, fixed and mobile land terminals and service plans customized for each customer to receive the best value for the lowest cost.