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Review by Paul Huang3 months ago
I placed an order for two identical keyboards. One did not work properly as soon as I got it out of the box. The ‘o’ key and ‘return’ key didn‘t respond consistently. I e-mailed them twice on their website and did a webchat. the webchat agent claimed that there were no records. I wrote another message according to the instructions given to me again. Still, a total of four messages went by and as many as ten calendar days went by, no response.
All I want to do is to return the defective merchandise and get a refund. They are hiding behind the COVID-19 excuse. In the meantime, I have disputed the charges and I plan to change my credit card number. I really feel creepy about this company.
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Mission Gorge Road 7365