Just purchased my BMW and very pleased with the car. Sascron had an excellent range of vehicles to choose from and the sales representative Nick Walker was very helpful. I would recommend the firm.
Review by Vieux2 months ago
Picked up the car this weekend, dealt with Simon Williams, who was very professional. Excellent range of cars and would recommend to anyone looking for excellent service and helpful staff.
Review by Parvy2 months ago
Fantastic , professional service from start to finish. All extra work I wanted done to our new vehicle was done to a high standard and the Sales Manager Kordian kept me informed throughout the sales process . His knowledge of the vehicle and professional friendly manner helped to make the purchase much easier
Review by Riel2 months ago
I purchased my car 2 days ago from sascron car dealerships.i was dealing with Nick Walker...very good dealer,highly recommended!
Review by Mobytel Pallitt2 months ago
I purchased a BMW two weeks ago via John Stairs. I had problems with the finance company, which gave me a very stressful two weeks ! ( nothing to do with sascron) John made sure I was kept up to date with every little detail and stayed very patient with me, This is something he didnt have to do, as I hadn't even purchased the car yet! Amazing customer service!
A full Mot was provided before handover and everything that needed replacing was replaced, nothing was hidden from me.
Thankyou so much John!
Review by Sherazat2 months ago
Poor customer service and poor communication. I wouldn’t recommend this company to my friends or family.
Review by Sbenghozi Sereti2 months ago
Very happy indeed with the service I received from Sascron. Everything was exactly as promised and really good attention to detail. I dealt with Dale Pollard who was very helpful.
Would highly recommend this compaany.
Review by THeUS2 months ago
What and amazing team to deal with, very quick turn around and they got the car I wanted within budget. Thanks guys
Review by Caytlyn Sandrone2 months ago
Do not buy a car or a warranty from this company! £1800 repair bill on a car I’ve had for only 2 months and warranty not worth paper it’s written on. I have phoned and emailed but no one will ring me back from customer services after a lot of trying. Lots of faults found with the car which should of been seen on the inspection. Absolutely shocking NO customer service whatsoever!
Review by Amblin Speziale2 months ago
We have purchased car from these people in January 2019. They gave 2 set of keys. One key seemed to be working fine and stopped working suddenly, I have tried replacing the battery but no luck. I have started using the second key but ended up with only one key at the end. So I have gone to my car original dealer and purchased original keys from them, but unfortunately this newly brought key is not working anymore with this car. I came to know from this original dealer that the keys those came with this car are not meant for this car and the internal mechanism of the car is tampered, now the original key is not willing to work with this one.
I have been in touch with this company since the beginning of July as soon as I came to know about this issue, but no use.
It all happened in the span of 6 months. They should understand the fact that keys are integral part of the car.
Now planning to deal with them legally.
My sincere advice is don't buy from this company. I have really had a bad experience.
Review by Tryfon2 months ago
We are extremely happy with our new car and the guy who dealt with us (Simon) was very patient and also really helpful. His other colleagues we saw were all very pleasant. Would highly recommend Simon and his team.
Review by Lemme2 months ago
Bought a car from here last week from Simon, he was extremely helpful, friendly and willing to take time to show me the car and its controls. He kept in contact with me when required to keep me informed of the progress and I felt happy that I was receiving the best customer service. I would recommend anyone to buy a quality used car from here.
Review by Girlshopping Derrow3 months ago
I Bought my car yesterday from Sascron.It was second time already and i was dealing with Kordian and he’s been excellent.All staff are very friendly.I would use Sascron again and highly recommend to anyone.Thank you
Review by JCvD Derrow3 months ago
Bought a Kia Sportage from Calvin. Was a smooth process and a great car. Good advice and service.
Review by Sumzi3 months ago
Very happy with my new car!
Everyone at Sascron Aldermaston near AWE are really lovely. I even had cake on arrival (although I think this is a one off)
I needed a new car as my old one was to unreliable for me and my baby daughter, so I looked into my Vauxhall viva on the Tuesday evening and by the Wednesday I was driving my new car away.
All be it my old car was falling apart they took it anyway..
Thank you to everyone for your excellent service. I'll be recommending you to other people in need of lovely service and excellent customer satisfaction
Review by Kumran Giangrande3 months ago
Purchased a vehicle for approx 40K, 11th of Sept 2019. Still I am wasting my time in the garages. Called back the company everybody passing balls. Cant even contact the customer service in charge. May be waiting to pass 30days period.
Finally gave the vehicle to the dealers for repairs. Cost of repairs around £7500. Fortunately, the dealers agreed to replace the hydraulic transmission for free. ( £6500 ) as they already aware of the repair. I paid the rest from my pocket to put the vehicle on the road.
THINK TWICE BEFORE PAYING ANY ADVANCE
CAREFULLY CHECK all documents ( so many traps to catch you ) if you are an unfortunate like me got trapped to buy a faulty vehicle.
Sascorn rip off !! . .
Review by OwdamTinker3 months ago
Sascron were friendly and professional from the outset. Found the car we wanted online and they arranged for us to view and test drive it the same day. We part exchanged our old car and it was all handled very smoothly and swiftly. Despite us not being able to collect our car on the agreed day, we respected the fact that Sascron won’t release a vehicle unless they are 100% satisfied it is roadworthy and good to go. Dale looked after us from the beginning and was extremely helpful and clearly knows his stuff.
We are very happy with the car and the post customer service we have experienced since our purchase last month.
Would highly recommend. Ask for Dale. He even recommended a fantastic local pub to dine at as it was late when we picked up our car.
Review by Middlejuice3 months ago
Swapped our ageing and battered BMW for a newer model at Sacron. Sound advice from Tom Andrews made for an easy transaction.
Review by Sistermagpie3 months ago
Hi I just bay the car from this company end I'm super happy from the car end exselent sarvice I had provided from Tom the person help me to chuse right car thanks again Tom end sascron company 5 stars
Review by CRAZYWgaming3 months ago
John has been excellent. He's almost not a second hand car salesman. He inspires trust and reliability. He seems to invest in a long-term relationship - I expect to come back and probably his other clients will do, too.
Review by Shaleeni Prawat3 months ago
Excellent service and very friendly staff
Review by Marzhan Cannady3 months ago
Couldn’t be happier with the service received by Sascron, particularly John Stairs, a very knowledgeable and honest salesman.
From start to finish we never felt pressured into purchasing or making a decision. Other car supermarkets could learn an awful lot from John, he allowed us to walk around the site without being pestered but was always on hand if we had any questions. John explained the finance agreement fantastically and was very open and honest throughout, again something that other car supermarkets have been poor with.
Sascron prepared the car and carried out minor refurb work (alloys, bumper, replacement reg plates, paint touch up etc) for no extra cost before we drove away.
Review by Gerleit3 months ago
John from sascron was very welcoming. He put me at ease when purchasing my new car and answered all my questions. Since having my car he has kept in contact to ensure everything is going okay.
Very friendly and welcoming place, I would recommend to friends and use again
Thank you John
Review by Generator3 months ago
Tom was very helpful and helped us find a car that was right for us. Sadly it all went wrong when his manager got involved, the manager was very pushy about us taking out their very expensive finance which we didn’t need, to the point of changing car to make the repayments cheaper. Warranty is also extra.
We’ve since found another Volvo with 10k less miles for £2k less with warranty new mot, service and breakdown included, plus there was no admin fee.
All in we found this place very expensive, with terrible service
Review by CustomerEvelyn3 months ago
Visited Sascron recently on behalf of my son in law to view an Audi Q7. The quality of the car was as described on their website; in immaculate condition and very competitively priced. Our salesman was Simon Williams who handled the purchase professionally. He kept both myself and my son in law informed of everything that was happening and answered any questions we had. Nothing was too much trouble.
I would definitely recommend Sascron. They are very knowledgeable of their market and care for their customers. No hard sell, just honest and easy to deal with.