I called to request an estimate on replacing my 30-year-old hot water heater. Dylan arrived within the prescribed time but did not project a sense of customer service or professionalism. He got very offensive about me wanting to see some sort of company ID. He was not knowledgeable concerning the latest tier requirements for hot water heaters and was mildly disrespectful, to say the least. If this is the way they treat their customers, I will not recommend their services to anyone. I know customer service and this was not it.
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Northeast 72nd Avenue 9502