Banco Santander Reviews

I called in to get a new charge card and they said it would take a week?

A week later I get the pin number for no charge...

Dealing with foreigners and foreign countries that don't understand English and don't understand us is stupid...

Lousy customer service

Yo digo que necessità un revisor que mira como estás trabajando las cosa en caja. Porque no es possibile que una persona estás en una caja contando contando y contando efectivo da dos ora. Esta operación tiene que esser echa con esecutivo. Monica

Estoy en suc 0825. Todo estás aciendo algo diferente que su trabajo. Más de dos hora esperando. Siempre así es toda la ves que llega. Tengo que pasar el día completo. Es una vergüenza

Had my bank and card details stolen. Rung up for advice and hot prevent fraud and they talked me through the steps and took care of things.

I spent hours on the phone trying to sort out

Great service by this bank - really polite and helpful people!

I recently took out a Santander Zero credit card (Mastercard) which was recommended to me when one of their advisers informed me that there is no charge, commission, etc, for using the card in Europe. This is extremely useful as I can purchase locally in Euros and not suffer any great additional cost, such as there would be with the debit card. Also, the exchange rate used is the quoted Mastercard rate. All round, very good.