My experience from when I first met Tiffany, who helped me in the carpet selection process, to
the installation by top notch father-son team was certainly Five Star rating. I love shopping locally when possible, and our experience once again with Sandpoint Furniture and Carpet One met our expectations. Thank you!
Review by Kishore10 months ago
This review covers all the flooring and carpeting that was installed in my new home over a period of 18 months by Sandpoint Carpet One as my finances permitted. Consequently, I can write from the vantage point of having a time-tested installation as well as being able to provide current comments. The upstairs installation consisted of LVP/LVT flooring and carpeting, and it was completed last year. Nikki was my sales contact for this phase, and she handled everything flawlessly along with giving very helpful advice when it came to product selection. I am also confident that she worked to get me the best prices possible. The installation went smoothly; no call-back for repairs was required; and the crew was efficient and respectful. Now, within the last two weeks, the carpeting for the basement bedroom & stairs was completed. For this last phase (along with a separate purchase of vinyl tile that I personally installed) Tiffany was my sales contact. Once again, I was very well pleased with the advice given and the full transaction experience. Tiffany steered me to a previously ordered tile that the store still had in stock, and this—at a considerably lower price than normal—met all my needs, not to mention being the perfect color. To help match the tile she then helped me settle on some fine tight weave carpeting that became a perfect match. Not only this, but she made extra calls to the carpet manufacturer to get a better price, and she also advised me of Carpet One’s annual sale which further significantly reduced the overall cost. The downstairs carpeting installation—including the stairs—was performed by a single installer. As with the upstairs crew from the previous year, the job was done very, very well. Complaints? None. Satisfaction? Extreme.
Review by NamenInnen11 months ago
You can’t beat Sandpoint Furniture Carpet One for customer service, the best at every level! We find their prices to be competitive and for a small business they have a great selection. Thanks to you all for helping to make our project turn out so well.
Review by Leontin11 months ago
I had flooring installed in my kitchen. The old floor, which was ceramic tile, had to be removed first. It was a messy, dusty job, but the installers that Sandpoint Furniture Carpet One used for the work did a beautiful job with a minimum of mess. My new floor, which is a water resistant wood laminate, is beautiful! I would recommend these people and this company to anyone needing a beautiful floor.
Review by Deirhon Bråthen1 year ago
It was all good
Review by Smallpaws1 year ago
Easy transaction, professional installation, beautiful, high quality product.
Review by Rycky1 year ago
Love my carpet! So much help from Tiffany, she is very personable, helpful, and makes the selection less stressful.
Both my installers were good. The second one needs to save his cigarette breaks for after the job. The cigarette smoke smell was pretty bad.
Review by Razik1 year ago
GREAT customer service!!!!!
Review by Bentli1 year ago
I enjoyed my sales clerk during my picking out and paying for my carpet, then never heard from her again. I was told I get an Amercian Express Card voucher, never heard more. I had to call for confirmation insulation date. I haven’t heard from anyone if all went well and if the customer is happy with product or installation. This electronic feedback doesn’t do it !!!
Installers were told to be careful of wood baseboards, then when I pointed out gouges and scrapes, he denied he did it! I had just had then, for the most part, refinished!
Review by Hayleah1 year ago
The guys who came were awesome! Very polite and answered all my questions.
Review by Bafford Barbaglia1 year ago
Great service and product, from start to finish!
Review by ZeroPhysX1 year ago
Beautiful carpet, Michelle Fournier was great to work with and the installation by Jimmy Armbruster was superb! Great team! Carmin Snyder was very informative and helpful with her brilliant suggestions!
Review by Spaniel3 years ago
Sandpoint Furniture ,Carpet One, Specifically, Ben Medeiros who was our sales insurance representative was so caring, knowledgeable and connected with us continually during our process of choosing linoleum and went the second mile is making everything work out cost effectively. I would highly recommend this company to anyone who wants a stress- free professional job. The installer was "to perfection and personable as well. We've never seen such a beautiful and well displayed show room, very inspirational and extremely organized. Thank you Carpet One.
Sandpoint Furniture Carpet One is rated 5.0 based on
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401 Bonner Mall Way