The best car rental company I’ve ever used. The car is a real luxury car, Benz Sprinkler. Plenty of luggage space, easy to control, new and nice.
Me and my family loved it. It’s worth to pay a bit more to make the journey safe and comfortable.
Airport pickup makes it no hassle, you don’t have to worry about where to find the counter and someone will greet you and send you the car in a very short time.
Review by Elice4 months ago
Can’t say enough about our recent trip to New Zealand. Becky at Samuel’s Vehicle Hire was great to work with and was prompt and courteous in her correspondence.
Our hired driver, Tolan Henderson was more than we could have asked for. He was extremely prompt, knowledgeable and best of all, funny. He truly added to our family vacation.
Review by Chidilim Ravenswaay6 months ago
Best Luxury rental company in NZ. Have worked with Becky and Will for years now, and they always deliver the best hassle free service, accommodating to our needs and providing excellent and well maintained vehicles. AAA+++
Review by Swelling Poupon6 months ago
The van was well presented. Perfect for the needs of 10 people travelling together. It was a pleasure dealing with all involved. Having the van delivered to our accomodation and picked up was a great help.
Review by Italger7 months ago
Helpful friendly, good vehicles, what more could you want
Review by Ragheed7 months ago
We were met at the airport and walked through all the details. Drop off was suited to our needs of boarding a ship at Auckland cruise port. All communication was answered quickly and everything was very easy to organise. We had 11 people two under 10 and comfortably fitted in as well as luggage. The bus handled beautifully and was very economical to run. Thanks to all for helping us see and enjoy NZ.
Review by Anutosh Prust8 months ago
Always easy to deal with. Very well maintained vehicles. Thanks Becky and team.
Review by Vyzenia8 months ago
Excellent service, great customer service. All up to the mark!
Review by Bicoy8 months ago
much better than opposition, pick up and drop off at airport available and rates are slightly cheaper with vehicles of a very high standard
Review by OlegSmirnov8 months ago
Nice people and reliable car. Very happy with the trip.
Review by Ellbee8 months ago
The vehicle was excellent in every respect. It was brand new and such a comfortable and pleasurable vehicle to drive. There was plenty of room for my passengers and the fact that all their luggage could be stored separately added to their comfort.
The only issue we had was with the automatic step. It did not always work and, in fact, the fuse for the electric door and step blew. After replacing it everything worked fine.
When I come to NZ again, hopefully next year, and I need a minibus, Samuels will be my first choice. A great service and vehicle. Thank you.
Review by Euken9 months ago
In the past we have used many different vehicle hire companies, with varying levels of satisfaction. Samuels has provided us with an excellent service and we will continue to use them in the future. Apart from the vehicles, being able to deal direct with the owners is a bonus and pleasure.
Review by Twitterfeed10 months ago
Likely the best vehicle rental experience I've ever had. Thanks very much Becky and Will!
Review by Francis Bialas1 year ago
A superb vehicle, very luxurious 17 seaters with good V6 pulling power. Small issue with the cruise control but still enjoyable to drive. My big family of 13 enjoyed our trip from Auckland down to Wellington with no complaints but enjoyment and excitement. Thank you for providing us with a very nice vehicle.
Review by CamBaseballMom1 year ago
Absolutely a great company to hire a mini bus from. All queries were promptly answered including providing further photos. Pickup and drop off was timely. I would highly recommend Samuels and would definitely use them again when in New Zealand.
Review by Rafie1 year ago
Great company to deal with
Would recommend becky and the team 100%
Review by Zuleika Schoowert1 year ago
Can I just say a huge thank you! This van was a dream on this trip - the guys were all happy with the comfort and service was impeccable. Not a single thing I was unhappy with! Pick up was a breeze, the trip was smooth and comfy & pick up was simple. So thank you very much for your services.
We look forward to dealing with Samuels in future 😊
From the Mitre 10 MEGA Palmerston North Trade Team!
Review by Heiki1 year ago
We are pleased with Samuels service. We were 15 people travelled in a 17 seater van and rented for 16 days. Everyone, of my friends and family, enjoyed the trip, especially with the comfortable van. The van was great and never had any issues.
1. Comfortable and excellent van
2. Good communication
3. Responding very well whenever need it
4. Good deal
5. No difficulties during pickup and drop off
6. I lost my GoPro camera in the Van and they posted back to me to Australia (I paid the postages). Thanks Becky.
1. A little confusion happened during drop off due to an existing dent in the vehicle which we didn't know during the pickup. Becky has confirmed the damage was existing and asked apologies for the confusion.
I will recommend this company to all my friends and families.
Review by Gabriello Wierl1 year ago
Very happy with our vehicle and service. Would recommend
Review by Jayanthini1 year ago
Hi all, we recently had a large group of family and friends visiting from the United States and we rented 2 long wheel base sprinter vans from Samuel's. The company were really helpful and great to deal with. Pick up was in Auckland to drop off two weeks later in Queenstown the whole process was seamless and I have no problem what so ever in recommending the company to prospective future hires .
Kind regards Marty O'Fee
Review by Amylazen1 year ago
Fantastic experience, great for our family wedding trip, we arrived in style. Excellent service. Loved the Mercedes Sprinter van (just a couple of the seat belts tricky to fasten).
Review by Toshifumi Alanna1 year ago
The team at Samuels were great and accommodating. Thoroughly recommend using them, will use again.
Review by Nyasaki Kartychak1 year ago
Great van great service friendly happy and obliging well done
Review by Gernoris1 year ago
Excellent vehicle and very professional service. Prompt with their response, very good value.
Review by Easygates1 year ago
Excellent service. Vehicle was in excellent condition. Highly recommended