I purchased furniture at sams had a problem with it tearing up within 5 months. I was very upset. sams stepped up . my warranty was honored. my sofa and loveseat are being replaced. if you want to do business with a great store and honest people shop at sams furniture store .
Review by Rofy1 year ago
Had a furniture account and paid it off 6 months ago..Went in to get another account and was denied..The rep acted like she didn't give a damn.. Couldnt explain why..Will definitely go somewhere else..
Review by Elihu Clariant1 year ago
Excellent communication with staff. Package was delivered as promised
Review by Capitol1 year ago
great staff and always helpful
Review by Johanita Farcher1 year ago
I love Sam's Furniture in Haltom City. I recently did business with the Arlington location and have regretted it ever since. In the future, I will drive all the way to Haltom City if I decide to buy in this format. The Haltom City location gets 5 stars from me. I always have a great experience with them on the phone and in person.
Review by Seymor1 year ago
One of the best most affordable furniture store in Texas really didn't have any issues and customer service was excellent!!!
Review by MsSue Sooraj1 year ago
Great quality in products. Good customer service
Review by Amyjane1 year ago
I love sams have now bought 3 couches from them I get a new one every year and my husband dosent mind because the cost is so reasonable.
Review by Dapjne Levanaite1 year ago
I always have a good experience.
Review by ClareaK Okamura1 year ago
Great customer service fair prices
Review by Jonedy1 year ago
I like Sam's Furniture & Appliances ... you get in, pick what you want, pay for it, they helped me load it up on my truck and away I went, easy-peasy. They were a little short-handed one day, but hey that happens everywhere. Good furniture ! I will definitely return there ...
Review by Jooheon1 year ago
I love visiting my local Sam's on Belknap. They are always very friendly and helpful. They have earned a customer for life.
Review by Weixu1 year ago
I have had a wonderful experience with Sam's Furniture. In store the sales people are very helpful.
Review by Diebold Hylard1 year ago
I was about to order and pay what I thought was a deposit, but it said it was grand total amount. So no information would be misconstrued, I did not pay for it fearing I would lose my money. Have not got a call yet or explanation.
Review by Aleander1 year ago
I have been doing business with Sam's furniture for over 20 years. I love walking in the door and all the salesman know who i m. There is a salesman named Steve he is the best, he makes me laugh everytime i walk in there door. There is also Ken he will work with Steve and get everyone the best deal to make each customer happy when leaving the store. I have send them friends / family members and all of them leave Sam's furniture happy they went.
Review by Kiwikimc1 year ago
If you are looking for a family oriented option that actually truly is customer service driven. This is that place. I unfortunately had a physical injury situation which caused me to return my furniture twice. What did Sam's do? They did not stop until I was happy.
From the salespersons, to scheduling and delivery staff and even the CEO - I received a customer service experience that a majority of companie's should envy.
Thanks Sam's - 👌
Review by Mikum Liisberg1 year ago
I miss Leigh. After 30 years, This will be my last purchase.
Review by Eliyas1 year ago
Always knowledge sales people helpful
Review by Rokita1 year ago
I needed a good recliner because of my back. I found one, and was able to do a lease to own, because I didn't have all the money up front. The employees there were helpful and friendly. It was a good experience.
Review by Dafang Hriczik1 year ago
Yes loves Sams
Review by Belzebuh DeGasperi1 year ago
I went into the store and browsed before I came online to place my order. The staff at the Arlington store was very attentive and helpful. Before I place my order online I made a phone call to ask a question about the product I was interested in and again got a very knowledgeable person to assist. I placed my order online and once again got very timely and helpful responses. I will definitely recommend Sam's furniture and come back when I'm ready to make another purchase
Review by SamMartin Madams1 year ago
Really helpful employees and fair prices
Review by BBoyle1 year ago
I was looking for a small 4 piece table set, my daughter introduced me to Sam's furniture, prior to me buying we had a terrible experience and vowed not to step foot back in the place. Months passed by and this is when I purchased the table set, new people were in charge, the one that stood out and greeted us like she knew us for years and her name is Dorothy at the Hulen store. My daughter has bought lots of furniture and it has lasted a long time and it's sturdy. I love my table and look forward to keeping it a long time and soon shopping for new living room set and bed room.
Review by Jaku1 year ago
I love Sams. Whenever I need furniture or appliances they are my go to!