Review by Calonica ForTheLoveOfQuality3 months ago
They have terrible customer service, and do nothing to get you packages they miss deliver, They also don't refund if they shipped, but you didn't receive.
Review by Qadiyr5 months ago
Have bought a few things from them - kindof a hit or miss. A lot of what I bought ended up being donated to used clothing bins. They did sell me a couple of my favorite shirts tho so i have to give them that. Website is easy to use - customer service gets back to you within a reasonable amount of time - The one issue I had with them they solved extremely quickly (a shirt I bought arrived in awful condition - I was refunded and they suggested I donate the shirt if I didnt want it)
Review by Geerthi5 months ago
Sorry to say SammyDress is a complete mess The items of clothing they sent me were ridiculously not as advertised and one item was falsely labeled as a sweater when it’s just a knit long sleeve v neck shirt and was charged $59 for shipping coming from California and not Overseas. While the company has some unique pieces, the clothing is cheaply made and made for pennies on the dollar especially since its coming from the Asia markets. The insurance is a complete joke and doesn’t cover anything and customer service will try to state that the first option would be to refund to the Sammy Dress wallet, so you can be ripped off again if something goes wrong. No thanks. Ill stick to getting my clothes here in America where its shipped from overseas but I can get a refund if it not correct.
Customer service is no help, dont expect them to help you at all. How can a company be making money when the clothing is so cheap? Thes shipping is overpriced and they gouge the consumers and pretend they are shipping from overseas, when in fact they are not.
Review by CaptainOnion Maruti6 months ago
great web to buy, everything got on time and quality is 5 stars! cheap and the best web of this kind i've puechased on
Review by Bafford6 months ago
I took a chance with this company my order came in a timely manner they kept in contact with me the clothing was what I expected I will be using them again.
Review by Bagaholic Plaumann6 months ago
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to actually get what they paied for. It wasn't until my recent swimsuit purchase that I noticed they never post the reviews that people put up with one or two stars, they may rarely put the three star ones up. So you're getting inaccurate reviews of what may happen to your experience.
Review by Shotton6 months ago
I love shopping on SammyDress, I have mostly used it for jewelry and clothes. Only ever got one item that was a poor fit but SammyDress did refund me for it, not a full refund but a partial refund which is better then nothing. I love the jewelry on this site there's always really cool and funky stuff on it and the prices are reasonable.
I only took off 1 star as I do find the shipping to be quite slow compared to other sites, sometimes I've even forgotten about my order until it shows up at the door lol.
Review by Yeatta6 months ago
Very happy! The delivery took a long time but that was to be expected as it states when you order.
The lace dresses I ordered fit great and I am very happy with the quality. The lace is soft and not itchy.
Some clothes are great and some are not, partially their leggings are very thin and see-through.
Review by Craban8 months ago
Not what you expect
I saw this website while scrolling through my social media and figured I'd give this website a chance they seem to have some nice pieces even though I'm very cautious about where my personal card information goes. I bought a romper (size M), one piece swimsuit (size M) and a camera necklace. Needless to say the romper is thin and almost see-through, the bathing suit barely fits my breast, and never received my necklace and when I made it aware to the company they didn't give me a refund nor did they try to replace my item. Mind you I waited a FULL MONTH TO RECEIVE THOSE TWO ITEMS BECAUSE THEY HAVE THE SLOWEST SHIPPING AND THEY WILL TRY TO GET MORE MONEY FROM YOU JUST SO YOU CAN GET "FASTER SHIPPING"!! But the icing on the cake is that they closed my account without my knowledge. I should have read the reviews before buying, i should have done a tad more research before buying. Learn it from me they are very cheap and its not worth it.
Review by Dengel9 months ago
A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was satisfied. The 3rd order was costly. The invoice total was $98 Cdn but they took $105 Cdn from my bank account. When my order arrived I was charged an extra $28 for Customs Tax. The dresses I purchased was not worth the total amount I paid. Think twice before purchasing from Sammydress.
Review by Krzepisz9 months ago
I ordered a Christmas jumper a while back where everything about the order was atrocious but I only just found out recently that the company flagged and my negative review for some reason so I'm re-iterating my original review.
Any, I ordered the Christmas Jumper at the start of December (2nd) in the hopes it would arrive before our "work do" (17th) but I was aptly let down and I had to source a jumper from elsewhere.
Then, the nails in the coffin for this was it didn't actually arrive until the 31st so completely skipping the Christmas period! Not only that but the product absolutely stunk of that really dirty plastic smell AND was too small.
I tried contacting the company twice for the delivery issue and I was that let down by the time it arrived I sent it straight to the charity shop.
Hopefully the company won't try and delete this negative review.
Review by Gracewwwww11 months ago
I ordered a dress from Sammydress and at first I was suspicious because of all the negative feedback. But the product arrived as estimated, in good quality, and it had the right size and colour. I would order from there again.
Review by Montydog11 months ago
I ordered a wedding dresses i saw on their FB ad page. But quality was worst I have ever seen. It looked nothing like the pictures. I tried to email them numerous times but no response, then I called 1-(909) 918-4347 and I got full refund within 24 hours.
Review by Tricee Antonenkov1 year ago
I ordered 3-4 pairs of shorts from this company and they all came out looking exactly like picture. They fit nicely except the lace up shorts which I shouldn't be suprised that they were too big for me. They have some good clothes, I don't shop there often but if you see a piece you like then you should try them out and see if you like them. They state the shipping takes 15-25 days in there email. Obviously they gave me an estimate, but still thats a long time to wait for my package, so do not order if you are in a hurry. My package took longer than there estimated time frame though. It took a little over a month and one of the items took even longer than the rest. It took about an extra few weeks. Like I said, not a big deal if your not in a rush. I took off a star because there website looks outdated and not great quality or modern. This is a turn off for me because it makes me think there clothes are cheap looking and Im less likely to buy and because there shipping is just long. Final thoughts: If you stumble across the site and see something you really love, then buy it!! But, I wouldn't go on a shopping spree with them, there are better sites for that.
Review by Joraxus1 year ago
Sammydress is a great company! They offer so many different selections of styles and sizes that it's hard NOT to find something for everyone! The customer service department is amazing with help and delivery is not too shabby! It is an awesome place to shop!
Review by Zuhair1 year ago
Among other things, I had ordered 2 jackets, size XL and XL. They were delivered in L !!
The stupid excuse was that I did not pay attention to the size chart. SammyDress ignores the international standard and makes its own size table! For 20 € value of goods I was offered ridiculous $ 4 (3.50 €), in addition a few points on the customer account.
For this I had to contact them 3 times, incl photos, etc.
I have told them that I no longer want contact with them and they can put their ridiculous offer anywhere!
So be careful if you do not want to lose your money!
For me its fraud and ripp*off!!!
Update from 25/12/2018
After 1 month there is an answer from Sammydress, the ticket system of my account is empty - no message. A message from me is also no longer accepted. This is my answer to this process:
After writing my experiences at Trustpilot, I get an answer in my ticket system TODAY!!
Do you even know what you are doing? There is no message and nothing has changed in the rest of my account. Do you want to continue to mess with me again?
Do you think I'm stupid? Of course I have oriented myself to your size chart! Unfortunately you forgot to write that the internationally valid measurement system is NOT valid for you!!
And I am not the only one who made such an experience with you.
Don't pass on your mistakes to the customers!
You want to be a serious business partner? LOL, LOL, LOL
Review by JpAtTheBeach1 year ago
Great experience, very good customer service! I am very grateful and will recommend this shop to all my friends
Review by Trianta1 year ago
Great shopping experience, very satisfied with products. Recomend this shop to all my friends.
Review by Tzvia1 year ago
They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to buy $50 worth of clothes to see if they send me an item I had shared with my friend or not. I didn't get the free item and when I contacted them via a ticket, they said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your websites via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay away!
Review by TLewis1 year ago
They promise fast shipping but after 1 month I am still waiting my order
Review by Doyce1 year ago
I was weary at first but certainly loved the product I chose. There were many items to choose from and they were all reasonably priced. I picked a black shirt /dress and the size fit perfect! I was worried it would be too big but it's great fit! Shipping was fairly fast from where it came from and I was happy with every aspect of my sale. I live Sammy dress cheap selection and vast amounts of greatness. I will shop here from now on to get cute tops and bottoms!
Review by PigottiCarlos1 year ago
Related Order: MM1604100812372558
Totally awful customer support for a faulty dress. It smelled of old wax & chemicals. Tried contacting 22 times over a 90 day period, but got no reply. Not a single one!
Be AWARE. ALL my orders have been wrong. All of 8 dresses. One of my dresses never arrived. The others were tat.
No personal refund. It seems - once they have your money - they are happy.
After 93 days of trying, I eventually received a reply. They offered me a partial refund only if I raised my star rating level. So they tried bribing me to raise my star level. No I will not ! - It's up
Review by Danskeren1 year ago
Everything I buy from Sammy Dress is what I expect it to be. I always know where my packages through tracking. Returns don't often happen but when they do, no worries, Sammy Dress is quick to respond. That all makes shopping with Sammy Dress easy.
Review by Angelei1 year ago
They are ripe off thery can your trust in eBay then drag tin there site and if you feel save by buying off them they wait to you buy a big amount of stuff then ripped u off thery ripped me off a $100 I been trying to get my money back for a half of year and they say they are going to give your money back and run u around in circles they are not what they say just a big scammm
Review by Lailanie1 year ago
My order came pretty fast and i loved my bathing suits. They looked just like the picture.