This was probably the worst customer experience of my life. Bought four terra cotta pots from this company. The first damage happened right during unpacking, when the first pot splintered because I put the lid on. But this proceeded in the same manner over the next 12 month, the pots cracked, splintered and discoloured so fast that they were unusable after less than a year.
We contacted the company for a refund but were told that we were not allegible for any refund, as the state of the pots was our own fault. Apparently all pots had experienced severe thermal shocks, which they couldn't tolerate. All we did with these pots was normal cooking, not charcoal burning, but apparently these pots are too sensitive to be used for this purpose. Better use them as decorative objects alone.
Very pretty pots, but if you are interested in putting a warm meal on the table, better stay away from them.
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