BAD CUSTOMER SERVICE!!
I have been ordering from company for some months now but I have NEVER been a experience until I submitted a message and the reply back was not very nice at all! First, doesnt matter what I order but if its been almost 2 months and still no products then I have every right to request a refund but to be told that they was doing as courtesy refunding my money which I was entitled to because nothing still to this day has been delivered that I ordered which refunded! But then I ask if I coulld be sponsored and receive a donation box to be told that it wasnt received in time but to speak with someone else and be told differently(submitted in time and shouls of been granted the donarion request) well I believe that speaks for itself on behalf of company! Also, I work in customer service(call center) and never would I talk to a customer the way they handled my situation but Im almost certain they will contunie to be rude, unappreciative and NOT CHANGE how handle customer inquiries!
Review by Shirlann Travelista6 months ago
I've had multiple "dry" orders (not live) and everything has shown up on time and in good condition. I had an issue with one order (2 light brackets) and had to return both of them (scratching my lights). Even though I had thrown away the plastic packaging one of the brackets came in, they were nice enough to refund me in full (good customer support). If my experience changes with this site I'll revise my review accordingly...but so far so good!!
Review by ShadowX11 months ago
Bad customer service
Review by Yaa1 year ago
Great prices, free shipping, free add on items on all orders, rewards program and bonus rewards program for military, fire, law and ems. Shipping of salt only 2 days to the west coast.
Very fast shipping, my order shipped out the same day I ordered. Customer service was fast.
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Fairfield Road 1685