I had a giftcard from SaffronRouge and now they are nowhere to be found, no website, phone number doesnt link to anything- just disappeared and I had over $100 giftcard with them. This is NOT the way you close down a company! If anyone from the Company reads this, please contact me, because you owe me $100. Thank you.
Review by SueSue Pioche4 years ago
I ordered Cure Intensive Care from Dr. Hauschka but the bottle says 40 plus, not the 50 plus that I needed. What happened to the bottles saying 04 or 05 on it? Do you sell the 05 (over 50 years of age) and what is the name of this?
Review by Helloitsme4 years ago
I have not had one issue with Saffron Rouge. They are honest, they send you what you ordered, and they get it to you fast! They usually send you a ton of free samples as well. They're amazing!
Review by Randalls4 years ago
I like Saffron Rouge mainly because they have done careful research on the products they offer. So often you can go to a co-op or natural grocer and pick up some so-called "natural" self-care product only to get home and find questionable ingredients in that product, or preservatives that are known to be harmful. Because these products are not regulated labels and marketing can be highly deceptive. Saffron Rouge does the research that I simply don't have time to do myself and only offers products that withstand rigorous criteria for ingredients that are truly safe. I like that every product comes with an ingredient list that is easy to access. Also, I like their wide selection of Weleda products, which is one of my favorite brands. Finally, they offer a wide range of samples with purchases. My only (slight) complaint about the company is that the products that they offer are definitely pricey, some are worth it, others I'm not so sure (I just recently paid about $16 dollars for a bar of soap that is much smaller than I expected!).
Review by Seïf Schanbarger4 years ago
I have been a costumer for some time now and I couldn't be happier!
Great products, prompt shipping, good promotions, and very helpful customer service.
Review by Mariandrea4 years ago
Saffron Rouge is my preferred place for organic products! I know I can trust the products they sell, and love to learn about different brands through the site descriptions and customer reviews. Also, the free samples are something to look forward to!
Review by Minnesota4 years ago
Both the website and Twitter page are suddenly gone, with no warning or announcement to customers. This is very disappointing, as I've ordered from them for a long time.
Review by Guga Baughn4 years ago
When I shop online with Saffron Rouge, I always get my package in less than a week. It is fun to shop online because they have reviews from others who have purchased so I know whether to try the product. In addition, the write up provided are very descriptive and helpful. So far all the products that I have tried have been fantastic. The only downfall, is that some of my favorite products have been routinely out of stock. In particular the face cream and mascara that I like. Oh well, when they are out of stock I guess that means others like the products too!!
Review by Emazenie4 years ago
I first discovered Saffron Rouge in 2004, while looking for safe natural sun screen. I buy virtually all my cosmetic, body, and bath products from them, taking advantage of free shipping to stock up on basics like deodorant and toothpaste. I have discovered many favorite products through their free samples. Unfortunately, some favorites have become unavailable over time for one reason or another (Nvey Eco, Duchess Marden, Pangea Organics). Except for these disappointments, I am a happy customer; the shipping is fast, service is friendly, and prices are comparable, especially when I take advantage of special promotions or sales.
Review by Aswadi4 years ago
They had what I needed, displayed it well with all the info. available and kept me informed all along the way of ordering, shipping and receiving it.
Review by Lubena4 years ago
After not ordering anything from Saffron Rouge for several amounts, I place another order and was pleasantly surprised.
Review by Waclaw Meedin4 years ago
Quick service and great products
Review by Markimark4 years ago
Love that products, but that said- my promos are rarely fulfilled, and very frequently my items are back ordered. Definitely some areas to improve, but do-able.
Review by Jaqualine4 years ago
This site was a revelation a decade ago when natural and organic products were difficult to find. But with today's current selection, including prime products with pristine ingredients at low prices, Saffron Rouge is just too pricey. Many online depots have shown that gray products ca be offered at pretty reasonable prices, so now I only get one brand here that I can't find elsewhere. Still a great idea and I encourage the company to update its processes to include better deals for savvy customers.
Review by Tipp4 years ago
Their web site is gone. They used to send me lots of promotions just recently. Last fall they advertised the introduction of several new organic brands in their store. And now, they just disappeared from everywhere on the web, including Google maps. What suddenly happened to them? I wonder now if everything they used to sell was actually safe? As I ordered frequently from them and still have lots of stuff.
Review by Kimberlyfawn Higenbottam5 years ago
I have been a loyal customer for years and I will continue to be...exceptional products and customer service!
Review by ARenee5 years ago
The products I got were not only cheaper than other websites but were original and of good quality. I cant wait to buy more products soon (:
Review by Inderpal Okosun5 years ago
It's my go-to spot for all body care that's organic. I love that they carry luxury brands and have very high standards for their products. The customer service is very attentive and responsive. I
Review by Dapper Boodt5 years ago
I love that the products are all natural, chemical free, safe, and effective. I also enjoy reading the customer reviews about the products, as this often helps me to find products that are just right for me. Saffron Rouge's customer service is excellent, with helpful staff who have sound knowledge of the products. I would recommend this company to anyone, (and do often)
Review by Kasual Richner5 years ago
Placed an order with Saffron Rouge as to why I didn't get what I ordered, and still have not received a response. Not very professional of Saffron Rouge. And yet I continue to receive marketing inquiries from saffron rouge, like this poll I'm responding to, after I sent my order inquiry to them.
Review by Daveta5 years ago
I have been a customer of Saffron Rouge for over 5 years. I have recommended them to friends as they never disappoint and always put the customer first even if it was the customer who made a mistake on the order. They have gone beyond several times.
Review by VHayes Oort5 years ago
Eventually I will no longer be a Saffron Rouge customer as they seem to be discontinuing the brands that I use. And, I don't appreciate that the company does not inform customers that they are doing so. They just stop carrying certain lines.
I'm pretty much done with them.
Review by Sheepy Lako5 years ago
Amazing products! Amazing Service! Very quick!!!
Review by ColinThompson5 years ago
I am always thrilled with Saffron Rouge. Their website is so well organized, making it easy to see reviews and choose the right product for me. The free samples and gifts with purchase are so nice! The customer service has been excellent over the many years I have shopped with them. Delivery is always prompt and everything comes well packaged and in great shape.
Review by Arnau Bizzey5 years ago
I buy everything I put on my skin--cleansers, moisturizers, masks, makeup, lotions--from Saffron Rouge because they have the highest quality products. And I love, love, love their freebies.