We collate all the best reviews from around the Internet so you can view them in one place
Review by STEVEN2 months ago
Quick guidance by Gary on how to update my note counter. Fantastic - would have probably taken me 2 days with the user manual to do what Gary did in 10 minutes - Thank You.
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Review by junior h3 months ago
I would like to thank Gary Williams for his amazing help and support That he has given me over the phone today
Junior
Old Hill Post Office
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Review by Customer6 months ago
Giuseppe was very helpful & supportive, support response time was also superb, even during 'lock-down, thank you!
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Review by Rik7 months ago
Good information, fully restored the report.
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Review by MRS Hazera Zaman7 months ago
After ordering, received the item very quickly given the situation of covid 19. Good customer service and great communication. Overall very pleased with the service provided.
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Review by Andjelie Daniel7 months ago
Johan van den Berg - support was excellent!!! He took his time to explain me the errors. Everything was clear and he send me an document how we could reset the devices. After resetting the devices send us the right time schedules of our colleagues.
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Review by Adrianna Stos8 months ago
Best customer service I have ever received. You call them up, someone answers quickly and is on hand to help you straight away. The team are a great bunch always solve my problem quickly and have come on my computer to help me understand the online system.
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Review by Papadopoulos Nikos9 months ago
they are professionals in all the steps of my order (safescan 155-s)
Also the machine is really fantastic! congratulation, you feel that you have a 100% support during the whole process.
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Review by Steven Boyd9 months ago
I WAS HAVING NIGHTMARES ABOUT THE NEW POLYMER NOTES. I CALLED THE CUSTOMER SERVICE NUMBER AND NOTHING WAS TOO MUCH HASSLE. THEY SOLVED THE ISSUE VERY QUICKLY AND ALSO DID IT AT MY PACE . GREAT TO GET SUPPORT AND NOT MADE TO FEEL STUPID
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Review by tye9 months ago
thank you to the guy called gary at safescan who has helped me alot over the last couple off days setting up my safescan unit its been a great experience
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Review by Pankaj Bahl9 months ago
I have 2 safescan machines: i. Banknote counter 2685s and ii. money counting scale 6155.
I was not able to update the 2685s as the device was not recognised. I had lost the cable and on my counting scale 6155, so was not able to update it.
Contacted safescan and spoke to Gary Williams who was simply superb in the way he addressed my problem, remotely accessing my machine and updating the software. He also asked me to send a photo of the back of the other machine sohe could tell me which cable to buy.
Very pleasant experience and very happy with Gary's attitude and service. Clearly, an enormous asset to Safescan.
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Review by Stephen Carney9 months ago
Bought a battery from them along with money counter. Battery never worked right and they won't respond to emails. Avoid this company
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Review by Carolyn Hennessey10 months ago
Our Time Attendance system would no longer operate after our computers were upgraded. No-one in our IT Dept. could resolve problem, therefore I phoned Safescan for assistance.
Safescan were very helpful, and provided link to upgrade our Time Attendance system which was years out of date.
I phoned again for further assistance and Safescan were able to resolve our problems and ensure our system was in working order.
All this service was provided free of any charges, which was most appreciate.
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Review by Mas1 year ago
I tried booking a return via email, Jack Ovenden demanded i setup a account and then book a returns he will not process a returns via email.
I know its easy to book a returns via paypal when shops do not co operate, Jack Ovenden Sales & Support Specialist UK & Ireland of Safescan said he will process legal proceeding if i open a dispute,
I would love to see that happen Jack, now on to the next review site ;)
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Review by Sarah Margetts1 year ago
I couldn't ask for a better professional service, the customer service solved the problem for me in a matter of minutes.
I would recommend this product to everyone not gust for the quality but also for the great after sale service.
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Review by Neil Bristow1 year ago
Initially had problems getting up and running. But they got in touch and walked me through it.
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Review by joni santos1 year ago
Very helpful and sold the problem I was facing. The software is amazing and does the work.
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Review by Charles Bisanzu1 year ago
Great Service. Fast Intelligent and on point.
Lisa Jansen Gets my Grade: Excellent!
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Review by Rafael1 year ago
Giuseppe is the best , he knows all about the system.
Fast and effective.
Thanks.
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Review by Serge Scheid1 year ago
Verry good service.
I had a problem and they called me to solve the problem.
Verry kind and gently service.
A service who will receive a 10/10 from our company.
Toyota & Lexus Dealership Ostend in Belgium
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Review by Thomas Haustveit1 year ago
Great service from Khouloud. Quick respond when support is needed.
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Review by James Cunningham1 year ago
Excellent customer service from Robert today.
Clear and easy to follow information and a great help.
Delighted to add another site using the safe scan system
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Review by Shipside Tax Free Cars1 year ago
Great service, thank you Mrs. Lisa Jansen.
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Review by Melanie1 year ago
Thanks Giuseppe, I'm very happy with your help. Thank you so much.
