I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it also comes with an amazingly efficient customer service team. Both times I've needed them, they replied immediately and solved the admin/tech issues straight away.
Review by Somdev1 month ago
I very much appreciated the patience and clear instructions shown by Simon when I had big problems with my SaferVPN. He had to walk me through many steps to get the problem resolved and I am not genius when it comes to finding things on the computer!
Thanks again Simon.
Review by Bolshibob Bojoran2 months ago
Patient and helpful.
Review by JuliePage2 months ago
Very trustworthy and reliable VPN service. I have recommended it to all of my friends who study abroad with me. The few times I have had an issue a friendly customer service representative was able to help me immediately :)
Review by Autograph Ramsy2 months ago
Its been very frustrating for the past year. I could no longer log onto to my account. The customer service agent set me up with a different userid. I was contacted by Safer VPN that my subscription expired but I told them I had 2 months left. They have the worst customer service I Have ever had. There are other VPN's out there. Stay away from this one .
Review by Lucelie2 months ago
Well determined issues.
Good job, So far so good
Nice VPN app, free 24 hour!
Review by Leroele2 months ago
Great service, easy to use and excellent live 24/7 support !
Review by Nanmun2 months ago
best resolution for hacking problem - USE SAFERVPN!!!!!!!!!!
Review by Ajibike2 months ago
SaferVPN is Best VPN service ever ! works very well !
Review by KellyMiller2 months ago
I'm completely satisfied
Review by Egri3 months ago
I have choosen for a lifetime SaferVPN. I have used it in China and everywhere. If have a problem i have 24/7 backup with the chat function. They reply within 10 seconds.
Also with the lifetime setup, Simon helpen me perfect. Only i wanted to use the allready registered e-mail but that didnt work.
Review by Naly3 months ago
The VPN has always worked and the customer service is very responsive and fast. Nice work guys.
Review by Coffeechloebaby3 months ago
very good , i am impressed .
Review by Flabia3 months ago
Exelent! Weey profisional
Review by Mackoj Ermal3 months ago
I had agreat and peacefull chat with mr simon and i have been helped more than i could ever ask
Review by Adhanom3 months ago
Excellent VPN great customer service
Review by Deive3 months ago
great support great product
Review by MollieF Cappuyns3 months ago
Excellent program, works efficiently, without lag, excellent support and very competent and polite manager
Review by Doewen Uniatowski3 months ago
I’ve signed up for a year service to access mainly UK server but unfortunately it has stopped working on the certain websites(All4 and ITV) after 3 months so I had to cancel the service. But the staff are working very hard to fix it and once offered me an extra free month. And even when I requested a cancellation and refund, They were very smooth and considerate. I will definitely use SaferVPN once UK server is fixed!
Review by Lawal3 months ago
Downloaded an old version somehow, thru online chat, resolved in minutes.
Review by Narimany3 months ago
Although I had great difficulty in renewing my 3-year subscription through Safer's online process, Safer's rep, thinking on his feet,
provided an acceptable work-around this technical problem. I have been very satisfied with excellent service Safer has provided so far during this subscription period. I look forward to renewal of my subscription for another 3 years.
Review by Jumai Brann3 months ago
very good help, explain step by step, solve the problem to use saferVPN, i recommand :-°
Review by Valabh Fanjoy3 months ago
Responsive customer service, simple straightforward services of VPN at a reasonable price.
Review by Siegrun Akhalbey3 months ago
Prompt, Easily Understanding, Effortless
Thankful for such a great customer experience I had