Dolan was awesome, he was very easy to talk to! Answered all the questions I asked and got us an amazing deal on our holiday, he made the booking part easy and not as stressful as if I was booking it myself! He was great, would highly recommend him to everyone!
Review by EMann1 month ago
Thanks to safari.com for their kindness and assistance. I was willing to take a safari tour from Johannesburg to Kruger park. I just gave my needs and it handled with a great success and care by agent Nelia.
Together with my wife we hope to go to safari with them again one day.
Thanks again guys, well done👏👏👍👍
Review by Toinetta2 months ago
Thanks for the great support and all the recomendations during booking our trip to the KNP. We enjoyed the excellent service and the following trip. It was an amazing trip.
Review by Saahiba2 months ago
Helpful, resourceful, attentive
Especially received above and beyond help from Dolan Sequera.
Review by Medardo2 months ago
Our trip was expertly planned by Leoni from start to finish, who over the course of approximately a month, took the time to understand our needs and patiently curated an itinerary specially for us. Leoni was knowledgeable and very responsive over both email and Whatsapp, and it was indeed a trip of a lifetime; we were thoroughly spoilt with our fantastic accommodation, the impeccable service from the teams at each of the lodges and of course the breathtaking wildlife. Thank you so much, and we will certainly recommend Safari.com to our friends & family!
Review by Daura2 months ago
Helpful, resourceful, attentive
Review by Antonian2 months ago
Good service and value for money.
Safari.com rep helped us all the way thru the trip. TQ Jayson.
Review by Afaq Mikusova2 months ago
Wonderful service and beautiful properties. Over all a wonder experience!!
Review by Yoganand Cedrac3 months ago
I am very upset with the bad service i received with Safari.com. I made a booking and due to certain circumstances had to cancel. When i made the booking,on the Safari website it stated that if I cancelled before a certain date,I could receive FULL REFUND. After having paid in full for the accomodation, I unfortunately had to cancel and i cancelled before the date which was on the website. After explaining my reason on email, I was informed that they couldn't refund in full and that this was the owner of the resorts' decision, since they had confirmed with the resort. On mail they ( Safari.com) had confirmed that the refund (now only 50%) would be paid back within 5 days! Its now 3 weeks and still NO REFUND!!! According to the resort,Safari hadnt even informed them that i had cancelled 3 weeks ago. They were waiting for me to arrive!. This is totally unacceptable Safari.com. This is theft!!
Review by Deshon Biliakeviciute3 months ago
Dolan has been absolutely amazing. I have asked him a million questions and he is so helpful and answers me right away. Being able to use what’s app has made my booking experience seamless. I am so excited for my Sadari. Thank you Dolan!!!!
Review by Lappin3 months ago
I traveled to South Africa on September 15, for which I contacted Safari.com through their website, where they suggested very good options to visit Kruger Park. I left my contact information to be able to make a taylor made quote. A few hours later I was contacted by email by Agent Dolan, who from the first minute was very kind to my questions. After that we contacted via whatsapp, and it helped me to get the place where I wanted to stay, flights and transfers. All very professional and fast. Everything was perfect during the trip and I even had Dolan always available for consultation. You feel like a VIP client. 100% recommended! Thank you Dolan!
Review by Rebecka3 months ago
I contacted safari.com with a very precise and yet complicated request (and without much hope): find space in a great safari lodge during peak festive season for an extended family group of 15... Mission Impossible? not for Leoni! She used every trick of the trade to secure a great place for us. And when flights turned out to be full, there again she found a clever solution. Finally, I handed my whole travel project to her and am so glad I did. She is handling it to perfection, amazing responsiveness and a great understanding of our needs and even our whims, and always going over and beyond. I am usually disappointed by the lack of involvement of tourism professionals and generally end up organizing things myself. With Leoni, I get the impression she is preparing a trip for her and her family, and not for a stranger... I feel in good hands and lucky to be taken care of that well. Thanks Leoni! See you in Stellenbosch around a glass of great South African wine!
Review by Eximex3 months ago
We have been on a cruise around Cape Horn in South America, to the Galapagos Islands, and to Alaska but this Safari and the arrangements made safari.com topped them all. It was truly an "oh my gosh" experience. We visited two lodges for 3 day at each one and got the big 5 at both as well as elephant, cape buffalo,giraffe, wild dogs, zebra and an assortment of other animals and antelopes. Being bird watchers we identified 79 species including2 types of kingfishers, saddled billed stork, Goliath Heron and lilac breasted roller to are a few. Thanks to Dolan for arranging lodges, flights and transfers that worked perfectly. Top notch company, agent and it all worked perfectly. I would repeat the trip and in the near future return to safari South Africa with our son and his wife in the next few years. I can't say enough about the plan, lodges, meals and game drive. Great life experience! When we saw the last of our big 5, on a drive at the second lodge, the group broke in to spontaneous cheering. Everyone was so excited and thrilled. I say "get ready to Go".
Review by Bafford3 months ago
Nicky worked with me diligently for over 3 months to plan the safari I wanted. She presented options on locations and facilities to stay close to my budget. She advised me about tipping and answered all of my questions as the trip approached. After I advised her of our flights to Victoria Falls and from Maun, she factored that information into the itinerary that she sent. We were picked up as scheduled and delivered to and from all of the excellent lodges with great guides who tried to show us all the animals we wanted to see. I felt totally informed at all stages of the process. I would love to return to Botswana for another safari and would definitely use Nicky and safari.com if I did so.
Review by Lizania3 months ago
We spends 4 days at simbavati river lodge via safari.com with Jayson. 4 wonderfuls days !! Everything sas great, service, accommodation, foods, everything!!
Thanks again to safari.com
Review by Suerte3 months ago
Just got back from my amazing trip to Bwindi National Park and Gorilla Trekking. Plane from Entebbe to Hikiki was amazing, a wonderful guide picked me up and guided me 2 hours in to Buhoma. Same day I did community walk with a wonderful guide before sleeping like a rock in Engagi lodge. Next morning I did the wonderful trekk in the rainforest and saw the breathtaking silverback, his females and a 4 month old baby. Lack of words. The rangers did an amazing job and as always I am so happy with Safari.com
Review by LBarr4 months ago
Firstly a big shout out to Nelia Nyamhanza for helping us plan this amazing trip of a lifetime. We spent 12 days in Sth Africa from Cape Town to Kruger to Victoria Falls to Suncity. The people, the food, the culture, the sights was just amazing.Africa I'll be back!
Review by Bafford4 months ago
I’m glad to find this agency to prepare my trip from A to Z ... i strongly advice everyone who wants to visit Africa to deal with Safari.com
Review by Rajashankar4 months ago
Within hours of contacting safari.com, Dolan contacted me to establish my travel needs and wants. We travelled as a family of 6 so there was quite a bit of internal discussions needed. But Dolan was patient throughout and made excellent suggestions to ensure a memorable itinerary for us. I was very impressed with his efficiency and how quickly he responded every time. I am sure all of us had experiences with contacting travel agents via email and responses could come a day or more later which could be quite frustrating. But throughout the whole planning process, I was able to communicate with Dolan via WhatsApp which was pretty much instantaneous most of the time.
Everything during the trip progressed seamlessly, from transfers, air tickets, our stay at the game reserve to day trips at Cape Town. Dolan even WhatsApp to check on us during the trip. It was a worry-free trip for the whole family. We love South Africa and have every intention to visit again. The next time we visit, we will definitely contact safari.com again!
Review by Shamonique4 months ago
I asked Lindie at Safari.com to book me a safari and 3 day tour in Cape Town, along with all flights and transfers. I wanted to see “as much as we could of history, geography and culture. Lindie booked us an amazing trip and added experiences for my kids I didn’t even realize were possible. Everything went smoothly. The one glitch, while I was still In Canada, Lindie helped me work out. She gave me her cell and we worked on it till 10 pm her time. She kept in touch regularly throughout our tour. She went over and above and I would recommend her to anyone,
Review by Jurijs4 months ago
After a very nice website and pictures I have decided to quote at safari.com. Unfortunately I was responded by lisa whom from the beginning was not very efficient on quoting. After a week, many rude replies and only the certainty she has no idea of what she is quoting or the most famous attractions in africa I was invited to look in another agency, which I will. Lousy inquiry service imagine if you are there in africa and suddenly need helps. Don’t hope you get lisa.
Review by Sugunendra4 months ago
I came across Leoni from safari.com when I was looking into safari options in South Africa. She was so accommodating with all my questions and issues and made the process so easy and seamless. I haven't been on the safari as of yet but I am sure it shall be as wonderful as the booking experience.
Review by Michlll4 months ago
Best camp in the south Berg en dal
Review by Ansepans4 months ago
Gloria Gibson was so patient and helpful when we were planning this trip of a lifetime!
Review by Vuki Monighan5 months ago
We had been planning our trip to South Africa well over 3 to 4 months..we came across Nelia and provided her our requirements on accommodation transportation and tips on sight seeing...would like to mention that Nelia did an awesome task by providing us withne everything as per our taste and requirements...we did trouble her a lot by raising questions but she being extremely professional catered to all our needs.
Thanks once again for this extremely wonderful trip to South Africa..