Delivery was prompt and payment was easy. Then we opened the package and tried to work our kindling machine, bags went out of shape and opening blocks after a little wiggle bag splits. Ten bags out of the 1000 bundle (£270.00)we want to return 990 bags emails over three days ends with Sackmaker wanting to charge £25 for return and £27 for 10% charge for not using sacks within 14 days. We did explain these bags were for kindling machine at time of order.
After your reply I will willingly pay post and packaging for the return of 5 sacks for you to test to save the full cost of £52 falling on my pocket. Get in touch and lets see how this pans out. Remember I asked your assistant advice on usage with a machine at point of purchase.
Thanks for the call Alan and thanks for fixing this out with an ending that suits us and hopefully suits you too.
Review by Atahnasios Boutcher2 months ago
Fast delivery, very competitively priced. Web site very easy to navigate. Will definitely use again.
Review by Sjuwene2 months ago
The service is good but the bags aren't as good as they used to be when the tipping hooks were stitched across the bottom of the bag i would sooner pay abit more and have them like that
Review by Demob Congoo2 months ago
Good product and fast efficient service
Review by Doubled Belkas2 months ago
Very easy purchase with super quick delivery.
A joy to deal with.
Review by Sherrymg3 months ago
quality sacks at a very good price , will use them again
Review by Greengraves3 months ago
good quality sturdy and cost effective bags ideal for a range of garden & domestic uses
Delivered on time and in good order
Review by Bmbc3 months ago
service is good but delery man wants sack he left sacks outside in the rain when two open sheds within a few feet.. w----r
Review by Henniina4 months ago
Good service and item as described
Review by Fevelipe Walswick4 months ago
From order to delivery it went like clockwork. Thanks The Log Feller
Review by Broccoli4 months ago
1st class service and when I phoned very helpful
Review by Bridgwater4 months ago
Goods and delivery excellent as described Will use again
Review by Tumlare Ethemsoy4 months ago
Fast and efficient delivery when ordering from stock, bags are solid and robust.
Review by Abhimanyu4 months ago
Builders bags arrived quickly and are just what I need! Thanks :)
Review by JamiePursell Szladowski5 months ago
We had to chase the order and we have been told the courier lost it, therefore they will resend by next day and we should receive tomorrow 18th July
Review by Tanzim5 months ago
very good product ,delievered on time
Review by Fletcherman5 months ago
Great service good quality sacks
Review by Poczta5 months ago
Easy to use website
Prompt acknowledgement of order
Review by Nagababu5 months ago
Quick, easy Order system
Review by KristyJ Pukalski5 months ago
Easy to navigate website, product details and information crystal clear, delivery outstanding, product is first class.
This is the first time I have purchased from this company and will not be the last.
Congratulations and well done to everybody at Sackmaker.
Review by Bodkingriffs5 months ago
We are very happy with the sand bags and the delivery was on time.
Review by Veromca6 months ago
Great service and great product
Review by Jonoladen Sesanto6 months ago
Great service good value for money.
Review by Kamusiime Triunfante6 months ago
No problems from order to farm.
will use again
Review by Risse6 months ago
All ok, on time in good order, can not ask for more